Support was great
Support was great, all the right answers and instructions were clear, and fast under 20 minutes. Been a customer for around 3 years and will continue to be a customer. Great service
Smart DNS Proxy provides access to more than 400 global video and music streaming services online! Our Smart DNS service is faster than VPN, simpler to set up and works on almost any device including, PC, Mac, Smart TVs, Media Players, Tablets and mobile phones.You may sign up to Smart DNS Proxy with a 14-day free trial period and test our network. Most favorite channels like BBC iPlayer, American Netflix, Amazon Prime, Hulu, HBO, Showtime, iTV, Zattoo and 400+ channels are available. Also you can find more information about accessing American Netflix here.Smart DNS Proxy also provides a global VPN network for Internet traffic encryption and security. This feature is only available to our paid subscribers. Our VPN network is totally different from any competition. Our servers for SmartVPN technology provide you with access to global video and music streaming channels while encrypting and securing your Internet traffic.We're providing 24/7 live chat and email support for our users. Also, for most technical cases, our engineers are on board to help.
Written by the business, not verified by us.Smart DNS Proxy (smartdnsproxy.com) has a 4.8 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times and helpful staff who resolve connection problems quickly and efficiently, making navigation simple. People note that the service works smoothly, allowing them to access international streaming content without major interruptions during daily use. Some reviewers were not happy with occasional streaming blocks on popular platforms or experienced delays when waiting for technical outages to be resolved. A few consumers also mentioned receiving less helpful assistance or encountering difficulties when trying to bypass regional restrictions on specific channels. Others noted that these rare service disruptions required extra patience while waiting for proper troubleshooting guidance from the support desk.
Auto-generated from all reviews of this business. For reference only.Support was great, all the right answers and instructions were clear, and fast under 20 minutes. Been a customer for around 3 years and will continue to be a customer. Great service
I've had the service for some time and at first I had doubts but then it proved to be great in many aspects, from any of my friends steps into my house they're YouTube changes and other services, we live in the same community in Jamaica yet I can watch what they can't so they all come over for the Superbowl and more.. thanks for your service. I see you need to know from when I had the experience.. think I've been on this since 2022 it has changed how I view TV from then to now
I had trouble setting up on my new WIndows 11 laptop and new Sony Bravia TV. The communication was responsive and detailed (step by step) and both devices are happily talking to my favourite sites in the UK. Happy customer!
I’ve been a subscriber for at least 4 years. Whenever I’ve had a problem it gets fixed fast! The service works and keeps on working! Highly recommended!
Great customer service, they get back to you so quickly and will stick with you until whatever issue is resolved. I have been with them for years and the service is excellent too, I only experienced an issue after my router was changed (not their fault) but they took me through all of the steps until we got it fixed. 10/10
Excellent service with excellent support if needed
...the technicians reacted with typical speed and restored their service rapidly while keeping us abreast of what they were doing...many thanks, techs!...
I’ve been using Smart DNS proxy for the past three years now with minimal issues. If you ever do have an issue on it straight away. I can only but highly recommend them. So much so I took out a lifetime membership. Many thanks, John.
I have used multiple DNS proxy services I recently started the smartDNS proxy; I had issues with a few apps. Their support team is great. The one good thing I noticed is that they accept if they have issues and rectify issues Some issues took longer than expected however they did solve my problem.
I can't fault these guys. I opted to set up my router using the smart DNS and have access to pretty much everything. On the rare occasion that something goes wrong (usually the fault of a device, not the DNS), the team at SmartDNS are quick to help and have me back up and running in no time. 10/10
The experience meant i was taken through some procedures that were fairly easy and when sent to smartdns the reply was within a appropriate time.
I’ve been a customer for many years, I use both the SmartDNS and the VPN service which is very handy when I travel abroad. The service works great and it is very fast. They also are very quick to resolve issues that you might have. I highly recommend their service.
I have used DNS Proxy for a number of years and have always had a swift response to any query.
Very pleased with their service.
Literally the best. Great streaming, instant support replies and troubleshooting. Totally worth it!
Great service and very active support. They always take care of you and make sure you’re satisfied so I can’t recommend them enough! Great for watching regional content not normally available to me
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