A great affordable and reliable product…
A great affordable and reliable product with excellent customer care. We've been using smart DNS now for 4+ years and it has been excellent!
Smart DNS Proxy provides access to more than 400 global video and music streaming services online! Our Smart DNS service is faster than VPN, simpler to set up and works on almost any device including, PC, Mac, Smart TVs, Media Players, Tablets and mobile phones.You may sign up to Smart DNS Proxy with a 14-day free trial period and test our network. Most favorite channels like BBC iPlayer, American Netflix, Amazon Prime, Hulu, HBO, Showtime, iTV, Zattoo and 400+ channels are available. Also you can find more information about accessing American Netflix here.Smart DNS Proxy also provides a global VPN network for Internet traffic encryption and security. This feature is only available to our paid subscribers. Our VPN network is totally different from any competition. Our servers for SmartVPN technology provide you with access to global video and music streaming channels while encrypting and securing your Internet traffic.We're providing 24/7 live chat and email support for our users. Also, for most technical cases, our engineers are on board to help.
Written by the business, not verified by us.Smart DNS Proxy (smartdnsproxy.com) has a 4.8 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times and helpful staff who resolve connection problems quickly and efficiently, making navigation simple. People note that the service works smoothly, allowing them to access international streaming content without major interruptions during daily use. Some reviewers were not happy with occasional streaming blocks on popular platforms or experienced delays when waiting for technical outages to be resolved. A few consumers also mentioned receiving less helpful assistance or encountering difficulties when trying to bypass regional restrictions on specific channels. Others noted that these rare service disruptions required extra patience while waiting for proper troubleshooting guidance from the support desk.
Auto-generated from all reviews of this business. For reference only.A great affordable and reliable product with excellent customer care. We've been using smart DNS now for 4+ years and it has been excellent!
They didn’t have service I wanted so I had to cancel renew but they handled it very professionally. They are good people !
I have been using them for many many years now. I think it’s almost 9 years today. Really great product and excellent customer service and the prices are hard to beat. Highly recommend them. The service is also more versatile because it includes both a very secure, VPN and a DNS service that you can integrate easily into your home modem or Apple TV or any such product with very easy to use instructions and really responsive customer service.
Very quick in responding and solving my problem.
Great support from the SmartDNS team! They quickly helped me resolve my DNS server issue, and everything is working perfectly now. Highly recommend their service!
I've been using Smart DNS for 10 years and it's worked great the whole time. Had a recent issue with server maintenance and they got back to me within minutes with 2 alternative servers.
Unparalleled service. Any time I have had an issue (which is maybe 1-2 times a year) the team has responded to my email within 15 mins. 95% of the time the problem has been resolved within an hour. This is why I have been with them for almost 10 years now. I would absolutely recommend them.
The service is excellent and in case of any issues the support is quick to respond and resolve.
We have been using these guys for a good few years now. I would say...the uptime is about 99%. When it is down..they are very fast at fixing it. There are real advantages to using a service like SmartDNS...as opposed to a VPN. 1. When you connect to a service via SmartDNS...any streams that you get are coming direct from the source. There is no VPN server in the way to slow down the connection. This means...you get the best possible quality that your connection can cope with. 2. If you put the settings into your router...the entire house gets the benefit of the service. Any device that connects to the router is routed through SmartDNS. 3. SmartDNS targets only the services that need to be routed. This means...TV is played from the country of your choice...but the rest of the internet stays local to your real location. 4. SmartDNS also gives you an actual VPN...for times when you nee to access other services, like your bank or government services. 5. Using the VPN service...you can take your connection with you on holiday. Granted..it isn't as fast as using the DNS service..mbut it works well. 6...and the biggest advantage. Price. We paid 37euros for 3 years of service and you can buy lifetime for 200euro. 7. Customer service are really fast to get back in touch if you need help.
On the very few times ive had any problems the support team have promptly resolved. Great service.
Fast Response. All fixed quickly and normal service resumed. :)
Support as usual was swift . Problem resolved in less than an hour. Excellent all round service
I have been using smart dns for the past 5 years. Their service are great and customer service is super fast
Brilliant service and fast response from the support team when I ran in to an issue, turned out the network routing needed to be fixed and then I could watch the program on the Apple TV again
Fantastic service and a very helpful technical team.
Every time the helpful team are ready for support
Always a positive experience with technical support. Thanks again
Not as good as previous resolutions of problems. One channel had stopped working and the support responses kept going around in circles suggesting the same things to try to resolve. They eventually stated that they no longer supported that channel on a Samsung TV. When I advised them that the channel didn’t work on ANY device not just the TV they then suggested the same things again as previously suggested. I had almost given up when suddenly the channel started working again, although I don’t think any of the suggested actions caused that. I asked support if they had in fact resolved the issue and got a vague answer.
Dependable service, the odd time there is a service issue it's gets fixed very quickly. I have no hesitation in recommending the superb service provider
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