Smart DNS Proxy provides access to more than 400 global video and music streaming services online! Our Smart DNS service is faster than VPN, simpler to set up and works on almost any device including, PC, Mac, Smart TVs, Media Players, Tablets and mobile phones.You may sign up to Smart DNS Proxy with a 14-day free trial period and test our network. Most favorite channels like BBC iPlayer, American Netflix, Amazon Prime, Hulu, HBO, Showtime, iTV, Zattoo and 400+ channels are available. Also you can find more information about accessing American Netflix here.Smart DNS Proxy also provides a global VPN network for Internet traffic encryption and security. This feature is only available to our paid subscribers. Our VPN network is totally different from any competition. Our servers for SmartVPN technology provide you with access to global video and music streaming channels while encrypting and securing your Internet traffic.We're providing 24/7 live chat and email support for our users. Also, for most technical cases, our engineers are on board to help.
Written by the business, not verified by us.Smart DNS Proxy (smartdnsproxy.com) has a 4.8 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times and helpful staff who resolve connection problems quickly and efficiently, making navigation simple. People note that the service works smoothly, allowing them to access international streaming content without major interruptions during daily use. Some reviewers were not happy with occasional streaming blocks on popular platforms or experienced delays when waiting for technical outages to be resolved. A few consumers also mentioned receiving less helpful assistance or encountering difficulties when trying to bypass regional restrictions on specific channels. Others noted that these rare service disruptions required extra patience while waiting for proper troubleshooting guidance from the support desk.
Auto-generated from all reviews of this business. For reference only.I can highly recommend SmartDNSProxy having used it for almost 6 years - the product does it's job and the VPN is also great. And their support is second to none - quick to respond - and you seldom need to contact them (last time was because of my own fault😉)
Been using the service for more than 7 years. Possibly longer. It's really good if you want to be able to access overseas channels and it's a set and forget. Once in a while I encounter some issues which is like maybe once a year and even then sevice is super prompt to help resolve the problem. Highly recommend!
Responded fast to my problem. Been with them for over 5 years. Apart from DNS problems to the UK with a Samsung TV, they have always solved my problems.
Excellent way to access favourite programs around the world. Great technical and customer service. DNS allows for broadband speeds to stay high (unlike VPN which can often decimate the speed). Therefore stream programs without annoying buffering.
Excellent service at all times . Prompt customer support with trouble shooting.
Despite having quite a strange issue and me getting somewhat frustrated the support team continued to offer solutions and we finally got there. Speedy responses to my emails always happened. So overall I'm happy!
I've been with smartdnsproxy for nearly 20 years and very rarely have an issue.. this time my streaming dropped off and the helpdesk replied within 30 min and solved the issue immediately
First class. Great service and customer assistance is second to none. Perfect.
Very good service. On the rare occasion I have problems they answer within the hour and are quick to sort it.
Help assistance was almost spontaneous when I contacted them about the interruption. Their technical engineers fixed the issue and service was back online. Very query is replied and addressed promptly. To be honest, I’ll renew your service.
Greetings from New Zealand! I would like to thank the Smart DNS Proxy team for their outstanding customer service and technical support. I recently experienced an issue accessing the Hallmark+ app, and the Smart DNS Proxy team responded incredibly quickly. They investigated the problem, successfully implemented a fix and confirmed that everything was working correctly again. I've been a customer for more than four years and have just renewed my subscription for another three years. The consistently excellent service and support are a big part of why I continue to be a loyal customer. It's rare to find a company that responds so promptly, communicates clearly, and genuinely cares about resolving customer issues. This experience reinforced why I trust Smart DNS Proxy and recommend their service to others. Thank you to the entire team for your professionalism, expertise, and dedication to your customers. Keep up the fantastic work!
I have been an account holder with smart DNS for many years but I am on the verge of cancelling my account. Service has until recently been exceptional, but this latest issue is causing me to despair. I have not had service since Wednesday (it is now Saturday afternoon) and I have not had any contact from support since Thursday evening. My email requests for a response are ignored. I am deeply disappointed and if this is the level of support going forward I am not sure I want to spend anymore money with them . I have given a 2 star by virtue of the fact they were once good, but the support I am receiving at this moment is appalling. If I am not contacted within the next 24 hours I am going to seriously consider cancelling my account and go elsewhere. I do not really use the smart dns functionality these days but I do use the VPN element of the service. I have stayed loyal to smart DNS to date but there are plenty of great vpn provider options. I will update this review in 24 hours with an update. I am hoping I do not need to cancel my account, but I will do so. ***Update***: I have explained that I cannot connect via Windows App nor my iphone app on the same wifi network. Moreover, I cannot connect via my iPhone app using mobile internet. This cannot possibly be a problem my end making reinstalling local apps pointless, and it is more likely to be an account or authentication problem. I recently changed my login email address and I suspect this has not propagated properly through smart DNS' backend systems. No response until Sunday afternoon, when I was informed by smart DNS they had reset my VPN username. After logging back in I am up and working again on both my PC and iPhone using the apps. I have manual VPN's configured as fallback should the apps fail again. I will propably set up my own Wireguard UK VPN server as a tertiary backup and for situations where I want to appear to be in the UK and on my home broadband. I have lost all trust and confidence in smart DNS and its ability to diagnose a problem. However, I have a paid up subscription until November and I will use this time to monitor the service. When smart VPN works, it works well. I have shortlisted two other potential VPN providers if I am not happy.
Exceptional service. Hardly any downtime and does exactly what it says
smartdnsproxy is a brilliant service at a very reasonable price + customer support is excellent.
I have been using Smartdnsproxy for 10 years and their service is second to none. You can't go wrong choosing this service.
I have been using Smart DNS for several years in the Netherlands and Spain and it does exactly what it says on the tin. The support is second to none. Thsy must have the fastest response time of any support team on the internet. Thank you
Great service and so helpful when the occasional glitch arises.
I've been using Smart DNS Proxy for about 8 years to unblock TV channels in Germany and UK. On the infrequent occasions where something has gone wrong, their support service has been absolutely excellent, I'd give it more than 5 stars if I could. Last issue was May 2026, after about 3 years trouble free. A German channel suddenly became inaccesible, and after several emails to and fro their team had things fixed within 24 hours. Their whole approach to client support is very reassuring, which is why I'm a very happy customer with Smart DNS Proxy.
Hi, I have been using this service for over 6 years, and I can really recommend smartdnsproxy! My brother and our friends are also using this service and they are prompt answering emails and the tips they give sort out the problem (although very few in the last 6 years) Please note! This is a great service and opens up a new experience in internet streaming.
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