Thank you
Thank you, Damilola for excellent service, the only prop firm I trust!
Reply from Smart Prop Trader2024-06-11
Hi Graham, thanks for this amazing review! We greatly appreciate your trust and support. Best wishes from the entire SPT team!
About Smart Prop Trader
Data updated- Website
- smartproptrader.com
- Category
- Money & Insurance
- Location
- United States · Sheridan
- Status
- Unclaimed
- Replies to negative
- 2% (1/62)
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Is Smart Prop Trader legit?
Smart Prop Trader (smartproptrader.com) has a 2.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 57% give 1 star; The business has replied to 2% of negative reviews. Last updated 2026-08-10.
What people say
Best Prop firm in the industry
Best Prop firm in the industry, fast customer service, great management team and the best trading conditions. I recommend SPT always.
Reply from Smart Prop Trader2024-06-06
Hi Aibany, thank you for this amazing review! Your support and trust is greatly appreciate. Best wishes and happy trading ahead!
i had a funded account with 3k in…
i had a funded account with 3k in profits . a week before the payout date they close the account and say u were doing hft on the account . the definition of which according to them is any trades closed under a minute and there were 5 such overall. Once I posted this they reached out again and offered me my funded account back if I delete this review
I use to put SPT as #1 above FTMO a…
Not the worst in the world, but the worst in my world. I am an experienced trader) aImost 4 years. It took me 10 months to get funded with them and they still found a reason to fail me. EVEN AFTER I REBOUND AND FACTUALLY DENIED THEIR IDIOTIC CLAIMS. I use to put SPT as #1 above FTMO a year ago. Today..... Somewhere in the bottom of the bottom. 75% profit split? pffffpppp.. Find another prop firm, your welcome. Slippage is real with this prop firm as well, trust me the team will do everything to not let you have the money you earned.
smart prop help so much for reactive my…
smart prop help so much for reactive my account, STEVE is the man
Reply from Smart Prop Trader2024-06-03
Hi Edjane, thank for the amazing review. We really appreciate your support. Happy trading and best wishes from team SPT!
Olabanke
Olabanke, really help me a lot !! I was so sad to find out that I accidentally chosen a platform I couldn't uses on my phone and when I reached out I first was told I couldn't change the platform however thanks to the Smartprop trader team they reached back out to me and told me I was able to switch my platform account 😃 I was so happy and full of relief knowing now I can trade comfortably! Praises 👏 🙌 to Elohim God !! Thanks everyone ☺️
Reply from Smart Prop Trader2024-06-01
Hi Rosie, thank you very much for sharing this terrific and kind review highlighting your exceptional experience partnering with our firm's support team. We are delighted to hear that we have earned your trust and support. Best wishes and happy trading ahead!
SPT has undeniably one of the best…
SPT has undeniably one of the best support teams of a prop firm today. Carlpe was kind and considerate enough to help and solve my account issue as fast as he could. Not a single second wasted!!!
Reply from Smart Prop Trader2024-05-30
Hi KingdomFX (great username by the way!), thank you very much for this very thoughtful and kind review. We greatly appreciate hearing that we were able to deliver an exceptional user experience to you. Here at SPT, we strive to go over and beyond for our valued community of esteemed traders. Therefore, we are delighted to read we were successful in delivering you a exceptional customer experience. Best wishes from the entire SPT team!
SmartrPropTrader has exceeded my…
SmartrPropTrader has exceeded my expectations. The comprehensive training, advanced technology, and strong community support create an ideal environment for traders at all levels. Special thanks to Isaac from customer service for his exceptional assistance. The firm's emphasis on risk management and competitive profit-sharing structure truly stand out. I highly recommend SmartrPropTrader for a rewarding and professional trading experience.
Reply from Smart Prop Trader2024-05-28
Hi Emmy, thank you so much for this extremely positive and well-worded review of our firm's services and support team. We are delighted to read that we have exceeded your expectations and earned your trust within our community of esteemed traders. Best wishes from the entire SPT team!
SPT is getting better day by day
SPT is getting better day by day. Their customer support is very reliable. Madhu is really prompt with his help. I am so thankful to be part of SPT.
Reply from Smart Prop Trader2024-05-24
Hi Customer, thank you so much for this delightful and kind review of our firm's support team and services. We strive to provide the ultimate customer experience to our valued community of esteemed traders. On that note, we are thrilled to read we were successful in delivering that experience to you. Best wishes and happy trading from Team SPT!
Problem Solved! Steve and Ryan: you are a rockstar!
I had really a good experience with Smart Prop. Steve was the one that made my day and made me very happy and confortable with my new platform, which is Ctrader. Steve was so polite and patient with me. I have no words to say how thankful I am! Steve, you rock, baby! All the problems were solved! Thanks, Smart and special Thanks to Steve and Ryan! Both of you made my day!
Reply from Smart Prop Trader2024-05-21
Hi Stella, thank you so very much for this extremely kind and thoughtful review of our firm's support team and services. We strive to provide a world-class experience to our valued community of esteemed traders, and we are happy to read we were successful in delivering this experience to you. Best wishes from Team SPT!
BE ALERT! This is a scam prop firm!
This prop firm is a fraud. I am insider from whale position and management trading, I passed both phases of challenge in a short period of time with very small swing positions. I closed them together and they didn’t give even ME a funded account🤣. As a retailer, there is no chance for you to success in this prop firm. Stupid ponzi scheme prop firm that makes money just from fees!!!
smart prop trader has great customer…
smart prop trader has great customer support team, today i wanted to migrate my account to match trader and one of the customer support member named madhu helped me to migrate my account to match trader, he is very fast and got quick response.
Reply from Smart Prop Trader2024-05-19
Hi Vinod, thank you so very much for this very informative positive review of our firm's support team and services. We greatly appreciate learning that we have earned your trust and support. Best wishes from team SPT!
Thanks to Madhu for quick assistance
Thanks to Madhu for quick assistance. Looking forward to get my funded account.
Reply from Smart Prop Trader2024-05-19
Hi Oregon, thank you kindly for this terrific review of our firm's support team and services. We are delighted to hear you received a top-tier customer experience. Best wishes from the entire SPT team!
Payout Denied,SPT is a SCAM PropFirm Beware
SPT unjustifiably breached my Funded Account , With 12k profit.stating false KYC issues.They cannot afford to payout.They are akin to MFF & TFF. I Purchased Multiple accounts with SmartPropTrader and Finally Passed Phase 1 and Phase 2 and Received my SPT Funded Account after over 1+year of work. They have wasted my precious time.THIS COMPANY IS AN ABSOLUTE SCAM. They only pay out low 4 figures and 3 figures after weeks of waiting and breach high profitable traders accounts.They have changed the rules to you can only get your refund after your third payout on a funded account, and the first payout is 30 days if they even pay you.again I feel guilty for recommending this firm to others.Do your research. Check youtube for all proof will be uploaded soon.
Reply from Smart Prop Trader2024-05-17
Hi Rakeem, as we disclosed to you in our correspondence, your account was breached due to failing KYC from our third-party partner, Sumsub. All financial related organizations must have customers successfully complete the KYC process. If a customer doesn't successfully pass the KYC process, then it is illegal for the organization to transfer funds to the user. We specifically outline this process in great detail within our Help Center so customers are aware of this process prior to making a purchase with our organization. We shared this information with you already, but you're welcome to review it again here: https://help.smartproptrader.com/en/articles/8780490-are-there-any-restrictions-on-payouts
Damilola was extremely helpful
Damilola was extremely helpful , got the job done quickly and efficiently.
Reply from Smart Prop Trader2024-05-16
Hi ES, thank you very much for this positive review! We greatly appreciate your support. Happy trading ahead!
Great support team
Great support team , specially a man called ( BRRIGS ) , a real kind and patient person with the clients
Reply from Smart Prop Trader2024-05-14
Hi Omar, thank you very much for this very kind review! We greatly appreciate hearing these inspiring words from our valued community. Best wishes from team SPT!
This is the most trustable firm to…
This is the most trustable firm to trading
Reply from Smart Prop Trader2024-05-14
Hi Abu, thank you kindly for this powerful and kind review of our firm. We greatly appreciate learning that we have earned your trust and support. Best wishes from team SPT!
One of the best prop firm among all
One of the best prop firm among all Best customer support, madhu is very helpful he will solve the issues immediately.im fully satisfied with spt it is highly recommended
Reply from Smart Prop Trader2024-05-13
Hi Deshaveni, thank you kindly for this amazing review of our firm's services and support team. We are delighted to read that we have earned your trust and support. Best wishes from team SPT!
Great customer service
Great customer service is essential for any business to be successful. SPT is always providing excellent service to customers, ensures they feel valued and appreciated. I've been assigned to Carlpe, he's responsive, listens to my concerns, and takes prompt action to resolve all issues that I was facing. Despite all the challenges with changes to all prop firms, SPT team is doing all that they can promptly to ensure customer satisfaction.
Reply from Smart Prop Trader2024-05-11
Hi Austine! Thank you so very much for this kind-hearted and powerful review of our firm's services and support team. We strive to deliver the ultimate user experience, and based on your review, looks like we hit the mark with delivering a great experience to you. Best wishes and happy trading ahead!
Great customer service thanks again spt…
Great customer service thanks again spt best propfirm also I appreciate deeply to mr steve who did this essential service thanks again mr steve you deserve more
Reply from Smart Prop Trader2024-05-12
Hi Abdikadir, thanks for sharing this positive feedback. Here at SPT, we strive to deliver a world-class user experience to our valued community members so are happy to hear we achieved this goal when partnering with you on your trading journey. Happy trading ahead!