Soccer03 (soccer03.com) has a 2.3 out of 5 rating on OK.one, based on 246 user reviews collected here. It is listed under Sports and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-25.
Used the company multiple times without any issues, however this time I made an order for £60 worth of kits and 4 weeks later still not shipped. When you contact customer service you get the same generated response! Will not use again… use at your own risk!
Ordered two kits, long wait time for them to be delivered only for one kit to be missing when it arrived! Getting no where with soccer03 in terms of a reply and/ or a refund! Been chasing them since 24 October and only reply to date is that the order was delivered, so even in their one reply they have ignored my previous emails explaining one kit was missing from the order and no further replies from them. So they have my money and don’t bother replying properly or sorting the issue in sending me a refund or sending me the missing kit. Very disappointed and won’t be using this website again.
Rip off I never received tracking number or items or a answer
I made a large order of several shirts totalling around £135 on 29/09. I still haven’t received a shipping email/tracking number. I have sent them 4 emails over the past 3 weeks and haven’t had any response. I think I’ve been conned. There is zero customer service. Avoid these con people. I won’t be buying from them again.
I was advised to order by others that had positive experiences. Never again. I ordered three items. One was good. One was good but I ordered a small and they sent a large (which is too HUGE for me to wear). The third item had a large rip across the back. I sent three emails and got no response. I sent a message via WhatsApp (as advised by a previous customer) and got a response within 36 hours. Shocking response though - pretty much "contact me before you order again and I'll send you a discount voucher for some money off". When I replied saying my goods were faulty / not what I ordered so I wanted a refund or exchange I have received zero response. The message hasn't even been read after 5 days. So disappointed.
Do not touch with a barge pole. I have now tried several times to contact the company and no response. I ordered my items on 20th Sept and received them nearly 6 weeks later. I had a part delivery of items and have emailed to advise of items missing and no response. The weight of the package I received clearly shows that it is below the weight I ordered by 1kg. 100% buyer satisfaction if you do not receive all items?
Ordered twice and it took 2 weeks for the goods to arrive. More than happy with quality of shirts and excellent prices too. Will certainly order again.
Excellent After you have placed your order don’t panic if it’s a week that’s gone by and you haven’t received your order. It does arrive and you will be happy with your purchase. I have ordered afew times now and I’ve never been let down or disappointed with the product, And I will be ordering again in the future 👍🏼
Ordered a Scotland retro top and they sent me a different one to what I ordered. Have sent 6 emails / feedback forms and getting no response. Quality of top is good (2nd time I’ve used them) but no good if they can’t respond & get issues addressed! Not impressed by lack of customer service!!
Ordered over 4 weeks ago and still have not had my order, neither has it been shipped. Keep getting an automated response to my messages and told the same thing over and over again!
Ordered an adult Argentina Jersey for myself and the full Argentina kit for my 11yr old son. Didn't expect too much to be honest but was delighted when they arrived. Quality and sizing was spot on. Delivery time was 6 weeks, but its coming from China so no surprise there. Will order again, fantastic prices.
After initially very good pay experiences with soccer03,this time around has been absolutely farcical! Ordered my son 2 kits 36 days ago was given tracking details which can’t be tracked, sent multiple messages (at least 10) and no correspondence from soccer03. A very disappointed customer and even more so very disappointed child!
Ordered a replica Nottingham Forest home shirt. When it arrive it was embroidered inside out. Contacted Soccer03 via the message page, email and WhatsApp. All ignored. If your order arrives wrong there’s no comebacks. Avoid.
Ordered some football boots at a cost of £65 (inc shipping). They have stick-on transfers that peeled off after only 2 uses. Customer service is pathetic claiming I have 'had them a long time'. I got them in July and made the complaint in September after genuinely only wearing them twice. Steer clear.
I’m still waiting on an order I placed weeks & weeks ago. I’ve emailed several times but I received no help at all.
DO NOT USE.... I was advised of this buisness and was excited to order a tracksuit for my sons birthday. It was received on time but the sizeing was very wrong it would fit my husband. I have sent 3 emails to ask for details on a return for a diffrent size and have had not reply and this is why I have given it 1star. Dont I ignore your customers I'd tou want to keep your buisness.
Stitching is dreadful sleeve sponsor not even printed in the correct space
SCAM, DO NOT GIVE THEM YOUR MONEY. No contact once they take your money. No response to email or whatsapp requests. Total scam.
Great quality top, delivery was slow but really pleased and will use again definitely ⭐️⭐️⭐️⭐️⭐️
DON'T BOTHER. All the printing peeling off after 2 washes. THEY DON'T RESPOND TO EMAIL OR WHATS APP. I left several bad reviews on their website but they don't get published.
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