Software Advice simplifies software buying. Through 1-on-1 conversation and trusted insights, industry-specific advisors guide buyers to top software options in as little as 15 minutes (and it’s 100% free).Founded in 2005, Software Advice has helped nearly 900,000 businesses find the right software for their specific needs. Software Advice also features over 1.5 million verified user reviews to ensure people feel confident in their technology decisions.For more information, visit softwareadvice.com.
Written by the business, not verified by us.Software Advice (softwareadvice.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and take the time to genuinely listen to individual requirements. Consumers often highlight the smooth guidance provided during consultations, which successfully simplifies the complex search for suitable software tools. Many people note that these tailored recommendations act as a real time saver for busy professionals seeking reliable vendor options. However, some reviewers were not happy with ongoing communication, mentioning that persistent outreach and automated follow-up messages often disregarded their specified schedules. A few individuals also felt that certain recommended options did not align properly with their initial project requests.
Auto-generated from all reviews of this business. For reference only.This is very useful service. The company presents itself in a very professional manner. The representative who responded to my inquiry was quite knowledgeable and really made an effort to understand our needs.
Hi Ansuya, We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
It was great! Got what i was looking for and all setup with House Call Pro! Fantastic experience!
Hi Shaun, Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
I am now using a program recommended by them. It has worked very well for us.
Hi Kaye, Thanks for leaving us such a wonderful review. We’re so happy you had a great experience with Software Advice, and we look forward to assisting you again whenever you need us.
Thanks for the is information to me I'm very happy
Hi Sesan, We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
Hi Khalid, We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
James took the time to ask specific questions about my practice, gave me options with links to look at their websites and ratings and I knew before I even talked to RXNT that I would probably go with them.
Hi Cynthia, Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
Listened to my needs and made appropriate recommendations. Did some of the legwork for me. Super helpful and great customer service!
Hi Christina! Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
Based on some initial requirements gathering, they made suggestions of a few different vendors we could consider, and arranged for representatives from those vendors to reach out and begin the sales and demonstration process. My only drawback really was that our shopping and decision process for the new software was lengthy, and Software Advice sent numerous automated emails throughout that time span, asking for updates or if we'd made a decision. Even after telling individual reps that we had put things on hold until the next quarter, the automated follow up emails still came through. This was not a bad experience, but the number of emails was mildly irritating.
Hi! We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
They provided excellent products, narrowed down to what categories I was looking for. Very helpful and professional!
Hi Rob! Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
I submitted a request and got a quick response. I was given three relevant solutions and I chose one of them.
Hi Kelley! Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
It was a pleasure to work with Ibi. He did a good job qualifying the software most aligned with my company's needs. Very responsive and saved me time doing my own research. I was familiar with only one of the five he recommended. Turns out there are several of the five that we are now actively considering. Good job Ibi and Software Advice.
Hi Kevin, We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
As the new QA Manager for a small MRO,we needed a new QMS software program. Software Advice was instrumental in locating the perfect fit for our company. This company provides the perfect support and does not try to sell you on products you don't need. They gave us three companies and glad to announce that all 3 were legit and actually have just signed a partnership with one. I would have never found the one without Software Advice's assistance. The follow up was also very professional.
Hi Robert! Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
Software Advice help us narrow the field with useful tools and information to evaluate our options. They even scheduled interviews with out top selections. EZ and very helpful.
Hi Linda, Thank you so much for your kind words! We’re thrilled to know you had a positive experience with Software Advice. Your feedback keeps us motivated to keep improving and helping customers like you.
Our experience with this company has been deeply disappointing. We paid a significant amount of money for their e-prescribing services, specifically to support DEA-required features. Despite repeated requests and multiple attempts to resolve the issue, they never provided the necessary components for us to issue controlled substance prescriptions as promised. We reached out many times seeking clarification and support, but the problems were never fixed. Ultimately, we had no choice but to switch to another provider in order to meet our clinical and legal responsibilities. Even after the service was never delivered as contracted, we were informed that we could not receive a refund. This has been a costly and frustrating experience, and I cannot recommend this company to other practices seeking reliable e-prescribing support.
Hi Melanie, Thanks for taking the time to share your feedback. However, it seems like this review might be intended for another business. Software Advice does not make or sell any software; we offer a service to people who are looking to narrow down their options when shopping for software. We encourage you to direct your feedback to the appropriate company on Trustpilot to ensure it reaches the right audience.
You outline what you are looking for and they search the market and offer recommendations
Hi Philip, Thanks for leaving us such a wonderful review. We’re so happy you had a great experience with Software Advice, and we look forward to assisting you again whenever you need us.
Software Advice provided my organization with several softwares to review when we were searching for a replacement for Donor Express. They were available to provide assistance and made a stressful task easy! We chose one of the softwares they had suggested!
Hi Melissa, Thank you for sharing your feedback. We’re excited to hear that you find our partnership valuable. We hope to serve you again!
This software has so much potential, if it was not for it being so glitching and slow to respond at times. Support is quick to respond, but there is very rarely a solution to the problems. Very frustrating and disappointing.
Hi Rick, Thanks for taking the time to share your feedback. However, it seems like this review might be intended for another business. Software Advice does not make or sell any software; we offer a service to people who are looking to narrow down their options when shopping for software. We encourage you to direct your feedback to the appropriate company on Trustpilot to ensure it reaches the right audience.
Software Advice collected info on my needs and made great recommendations on software to review.
Hi Fred! Thank you for sharing your feedback. We’re excited to hear that you find our partnership valuable. We hope to serve you again!
Adam at Software Advice was very helpful, thorough, listened to what our firm needed and gave me the best options for us.
Hi Kristen, Thank you for sharing your feedback. We’re excited to hear that you find our partnership valuable. We hope to serve you again!
Our experience with Lightning Step has been exceptional. The platform is user-friendly, efficient, and designed with behavioral health providers in mind. Their customer support team is responsive and knowledgeable, always going the extra mile to ensure smooth implementation and daily operations. Lightning Step has truly streamlined our workflow and improved our ability to serve clients with excellence. Highly recommend to any organization looking for an all-in-one solution.
Hi Emily, Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used.
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