Software Advice simplifies software buying. Through 1-on-1 conversation and trusted insights, industry-specific advisors guide buyers to top software options in as little as 15 minutes (and it’s 100% free).Founded in 2005, Software Advice has helped nearly 900,000 businesses find the right software for their specific needs. Software Advice also features over 1.5 million verified user reviews to ensure people feel confident in their technology decisions.For more information, visit softwareadvice.com.
Written by the business, not verified by us.
Is Software Advice legit?
Software Advice (softwareadvice.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and take the time to genuinely listen to individual requirements. Consumers often highlight the smooth guidance provided during consultations, which successfully simplifies the complex search for suitable software tools. Many people note that these tailored recommendations act as a real time saver for busy professionals seeking reliable vendor options.
However, some reviewers were not happy with ongoing communication, mentioning that persistent outreach and automated follow-up messages often disregarded their specified schedules. A few individuals also felt that certain recommended options did not align properly with their initial project requests.
Auto-generated from all reviews of this business. For reference only.
What people say
D
DMLUnited States · 1 review · Experienced 2026-08-04 ·
★★★★★
Very helpful in identifying factors for…
Very helpful in identifying factors for evaluating solutions.
Reply from Software Advice2026-08-10
Hi! Thanks so much for taking the time to share your feedback. We're glad our team could help you pin down the key factors for evaluating the right solutions. Your feedback means a lot to us and helps us keep improving the experience for future buyers.
Hi! Thanks so much for taking the time to share your positive experience with us. We're glad to hear you found our service effective. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
So far so good. Free credits I like this. Many good content
Reply from Software Advice2026-08-04
Hi! Thanks so much for taking the time to share your positive experience with us. We're glad to hear things have been going well so far and that you're finding the resources helpful. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
B
BDHUnited States · 3 reviews · Experienced 2026-08-04 ·
★★★★★
Not sure how I got to them
Not sure how I got to them. I was on Capterra and their chat led me to them. They called and listened to me (I thought). Which apps I was looking at and comparing. What I wanted, what plugins, what monthly cost. Then sent me two recommendations that I didn’t ask and never told me anything about the two apps I asked about. I am sure I will now be harassed by companies I had no interest in talking to. Pity.
Reply from Software Advice2026-08-06
Hi! We take feedback very seriously, though this does not align with the service we provide. If you believe this is a reflection of an experience with our platform, please reach out to us at [email protected] so we can look into it immediately.
Ashish MishraUnited States · 2 reviews · Experienced 2026-07-31 ·
★★★★★
I visited Software Advice hoping to…
I visited Software Advice hoping to leave a review for Paylocity, but I couldn't find a way to submit one. The site prominently displays a 4.3-star rating for Paylocity, but I was unable to determine how new users can contribute reviews. I found this confusing.
Reply from Software Advice2026-08-03
We appreciate your feedback! Please email [email protected] so we can assist you with leaving a review.
M
Mike ColemanUnited States · 1 review · Experienced 2026-07-28 ·
★★★★★
GREAT SERVICE, GREAT STAFF, & GREAT USER FRIENDLY SOFTWARE
Hello,
My name is Mike Coleman, and I am the owner of Mike Coleman Construction, Inc. I would like to reach out and express my sincere appreciation for the outstanding performance of your employee, Jennifer Frost, Director of Sales and Service at Construction Link, Inc. She has gone above and beyond to offer her expertise knodwledge to myself, and to my employee's. Her dedication, hard work, and attention to detail have not gone unnoticed
At the time we signed up for your software package, your technical support personnel were and still are amazing and much appreciated. They reach out in a timely manner, and they never hesitate to help us with any issues that we may have. We all definitely appreciate the personal support they provid, along with the ease of the process. This most definitely saves us time and provides us with alot of information that we can pass along to other companies as well. I am so impressed by their attention to detail as it made our transition incredibly smoothly. If it weren't for your staff at the Construction Link, we could not have done it without them and their knowledge. On that note, I really appreciate the effort that they all have to offer, to help myself, my company, and my employees. Thank You, Mike Coleman, Mike Coleman Construction, Inc.
Reply from Software Advice2026-07-31
Hi Mike!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
L
LisaUnited States · 2 reviews · Experienced 2026-07-15 ·
★★★★★
Unhelpful
I had a call with someone to tell them what I was looking for so they could recommend five vendors. Most of the software recommended did not fit what I asked for, and one of them to the point where I truly don't understand how it was recommended to me. I also specifically asked before providing my email if I was going to get inundated with emails from software vendors and they said no which, is partially true - I'm mostly getting inundated with emails from them, but a truly insane amount. But I have also gotten a few emails from vendors that were not specifically on their recommended list, although they claim that could not have happened through them.
Reply from Software Advice2026-07-31
Hi!
We take feedbacks very seriously, though this does not align with the service we provide. If you believe this is a reflection of an experience with our platform, please reach out to us at [email protected] so we can look into it immediately.
Also, you can refer to our Privacy Policy here for more details on how your information is protected - https://www.softwareadvice.com/legal-page/privacy.
Heaven Sent Home Care & StaffiUnited States · 1 review · Experienced 2026-07-29 ·
★★★★★
Learn2Care has been an excellent…
Learn2Care has been an excellent solution for managing caregiver training and ongoing compliance. The platform is user-friendly, easy to navigate, and helps ensure our staff complete required training on time. Creating and assigning courses is straightforward, and tracking employee progress is simple with the built-in reporting tools.
One of the biggest benefits is the ability to centralize onboarding and continuing education in one place. Our caregivers appreciate being able to access training materials online at their convenience, and management can quickly verify completion records when needed for audits and regulatory requirements.
The customer support team has also been responsive and helpful whenever we've had questions or needed assistance.
Reply from Software Advice2026-07-31
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Suzanne CooperUnited States · 1 review · Experienced 2026-07-01 ·
★★★★★
Great customer service
The people at CCStorage are very professional and service oriented. Everything they did for us was designed to make our customer experience as beneficial as possible. The training videos were key to learning about using our web site. If we had questions the response was always very quick and accurate. The website that was built for us was very professional and accurate.
Reply from Software Advice2026-07-22
Hi Suzanne,
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Jamie BanksUnited States · 1 review · Experienced 2026-07-17 ·
★★★★★
I really liked this interaction
I really like this interaction. My adviser was very knowledgeable and guided straight to my needed solution - after a few questions.
Awesome service. I can't wait to turn to you for my other (biz startup) tech software needs. Thanks
Reply from Software Advice2026-07-20
Hi!
Thanks so much for taking the time to share your positive experience with us. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Have a great day!
Great preliminary chat on our company's needs, followed by matching us with reputable and knowledgeable experts who understand our business and can guide us toward the right software solutions to address our roadblocks, support our goals, and streamline our operations.
-KD Finance
Reply from Software Advice2026-07-20
Hi!
Thanks so much for taking the time to share your positive experience with us. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Have a great day!
L
Lauresha Z. Hawkins, LCSWUnited States · 1 review · Experienced 2026-07-01 ·
★★★★★
Finding the Right EHR
I did not care too much for my current EHR. It was too Simple and did not offer much guidance. I needed more support and just MORE to run a sufficient private practice. Software Advice came in clutch. Not only was the service free, but they listened and attended to my needs. I was able to find a substantial EHR for my practice and where we are growing towards. Thank you again.
Reply from Software Advice2026-07-16
Hi Lauresha!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
A
ARUnited States · 1 review · Experienced 2026-07-10 ·
★★★★★
Schedule a call but was called immediately
I specifically scheduled a time for them to call me and instead they called me immediately. I will not be moving forward with their support/services.
Reply from Software Advice2026-07-14
Hi!
We take feedbacks very seriously, though this does not align with the service we provide. If you believe this is a reflection of an experience with our platform, please reach out to us at [email protected] so we can look into it immediately.
Tanya MayesUnited States · 1 review · Experienced 2026-07-06 ·
★★★★★
Software Advice found our solution!
Software Advice was quick to jump in and help. Their services are a HUGE help! We were matched with a software provider in just a couple of days and I couldn't be happier. It would have taken me several days to read and discuss everything that Software Advice handled. I HIGHLY recommend using Software Advice to help you find the right software/company that best suits your needs.
Reply from Software Advice2026-07-14
Hi!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
D
DiegoUnited States · 1 review · Experienced 2026-07-06 ·
★★★★★
Unchecked Harassment
Terrible. Awful expertise and stalking/harassment.
Reply from Software Advice2026-07-07
Hi Diego!
We take allegations of this nature very seriously, though this does not align with the service we provide. If you believe this is a reflection of an experience with our platform, please reach out to us at [email protected] so we can look into it immediately.
Vagmin VoraUnited States · 1 review · Experienced 2026-07-03 ·
★★★★★
Very prompt and helpful
Reply from Software Advice2026-07-06
Hi Vagmin!
Thanks so much for taking the time to share your positive experience with us. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Scrooges SpiritsUnited States · 1 review · Experienced 2026-07-01 ·
★★★★★
Samsung Banner went away
Samsung Banner went away and needed replacement. Tried several different ones and Play Signage seemed to be the easiest and most like Banner
Reply from Software Advice2026-07-06
Thanks for taking the time to share your feedback. However, it seems like this review might be intended for another business. Software Advice does not work like that; we offer a service to people who are looking to narrow down their options when shopping for software.
We encourage you to direct your feedback to the appropriate company on Trustpilot to ensure it reaches the right audience.
Hi Bernardo!
Thanks so much for taking the time to share your positive experience with us. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
C
C SnyderUnited States · 1 review · Experienced 2025-06-25 ·
★★★★★
This Business Process was made much more bearable.
We had several well known vendors reach out to us and make presentations. Software Advice even provided us with a scoring sheet which was very helpful since I am not as well versed in IT speak.
Reply from Software Advice2026-06-26
Hi!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
D
DustinUnited States · 1 review · Experienced 2026-06-22 ·
★★★★★
Software advance was very responsive…
Software advance was very responsive and helpful when helping us find a compatible CRM. I really needed the help going through the process, and do not think I would have found the software we did if it were not for their help.
Reply from Software Advice2026-06-24
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.