Software Advice simplifies software buying. Through 1-on-1 conversation and trusted insights, industry-specific advisors guide buyers to top software options in as little as 15 minutes (and it’s 100% free).Founded in 2005, Software Advice has helped nearly 900,000 businesses find the right software for their specific needs. Software Advice also features over 1.5 million verified user reviews to ensure people feel confident in their technology decisions.For more information, visit softwareadvice.com.
Written by the business, not verified by us.
Is Software Advice legit?
Software Advice (softwareadvice.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and take the time to genuinely listen to individual requirements. Consumers often highlight the smooth guidance provided during consultations, which successfully simplifies the complex search for suitable software tools. Many people note that these tailored recommendations act as a real time saver for busy professionals seeking reliable vendor options.
However, some reviewers were not happy with ongoing communication, mentioning that persistent outreach and automated follow-up messages often disregarded their specified schedules. A few individuals also felt that certain recommended options did not align properly with their initial project requests.
Auto-generated from all reviews of this business. For reference only.
What people say
M
Marco HilbyUnited States · 5 reviews · Experienced 2026-06-09 ·
★★★★★
Great sowtware & pay as you go!
it's nice to have a pay as you go and they have many options and you can bring your own Twilio numbers
Reply from Software Advice2026-06-10
Hi Marco!
Thanks so much for taking the time to share your positive experience with us. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Timothy FryUnited States · 1 review · Experienced 2026-05-15 ·
★★★★★
The consultants make excellent recommendations
The consultants did an excellent job of reviewing our business model and making good software recommendations for us. They have continued to stay in touch with me to help make sure my software search is proceeding well, and they have continued to pass along information that has helped us in our search. Highly recommend this service.
Reply from Software Advice2026-06-10
Hi Timothy!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Catherine WilsonUnited States · 2 reviews · Experienced 2026-06-08 ·
★★★★★
fast
fast, simple and they provided me with just the right fit
Reply from Software Advice2026-06-08
Hi Catherine,
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Joey MachadoUnited States · 1 review · Experienced 2026-06-04 ·
★★★★★
i love that i can see the raw hatred…
i love that i can see the raw hatred for linewize that others like me have
Reply from Software Advice2026-06-07
Thanks for taking the time to share your feedback. However, it seems like this review might be intended for another business. Software Advice does not work like that; we offer a service to people who are looking to narrow down their options when shopping for software.
We encourage you to direct your feedback to the appropriate company on Trustpilot to ensure it reaches the right audience.
はにJapan · 1 review · Experienced 2026-05-08 ·
★★★★★
very good!!!!
Reply from Software Advice2026-05-12
Thank you for sharing your feedback. We’re excited to hear we’ve helped you find the best software solution for your business!
g
gelUnited States · 5 reviews · Experienced 2026-04-24 ·
★★★★★
helpful
sir Bobby was very helpful and informative.
Reply from Software Advice2026-05-12
Hi!
Thanks so much for taking the time to share your positive experience with us. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Jeremy WalkerUnited States · 1 review · Experienced 2026-05-07 ·
★★★★★
Has major inaccuracies, with no fix possible
Has major inaccuracies, and no UI to fix them (no "contact us", no "edit this page" ... nothing!)
Simple example: they list Chromium (a 100% free and open source browser) as not having a free trial or a free version ... but it's 100% free. Meanwhile Chrome (which you at least have to agree to Google's TOS to use) *is* listed as free.
It's like Google paid this site to make Chromium look worse than it is!
Reply from Software Advice2026-05-12
Thanks for taking the time to share your feedback.
If you want more insights or support, please drop a mail to [email protected]. Thanks!
It is not good because these people do not help, do not reply to messages, nor do they receive calls.
Reply from Software Advice2026-05-05
Hi Anubhav!
Thank you for alerting us to your recent experience with Software Advice. We appreciate your feedback. Please email our support team at [email protected], we would like to try our best to rectify this situation for you.
C
Charmaine ReidUnited States · 2 reviews · Experienced 2026-04-29 ·
★★★★★
The agent listened and was very helpful!
Reply from Software Advice2026-05-04
Hi Charmaine,
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
R
Ray OrtegaUnited States · 1 review · Experienced 2026-04-16 ·
★★★★★
Kendra was fantastic and helpful…
Kendra was fantastic and helpful throughout the process of selecting the right platform for our company, they are 100% professional and you speak directly to people here in the US.
Reply from Software Advice2026-04-23
Hi Ray!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
Chase KingUnited States · 1 review · Experienced 2026-04-21 ·
★★★★★
highly recommend torque360 affordable…
highly recommend torque360 affordable and ease of use
Reply from Software Advice2026-04-23
Hi Chase!
Thanks for your feedback. We’re excited to hear we're helping you make an informed decision.
C
Cady StantonUnited States · 1 review · Experienced 2026-04-16 ·
★★★★★
What a terrible experience
What a terrible experience. I wanted to book a demo with Jane, and received a call from Software Advice thinking I was contacting Jane. I was told that Jane would not work with me because we are not a medical clinic, and Taylor (the staff person) tried to book demos with several other companies. I was very insistent that Jane was the one I was interested in. She repeated that Jane "does not do what I do." I told her "but you don't know what we do." I ended up calling Jane directly, where I learned they will indeed work with us, and booked a demo directly with their extremely kind and helpful team. This feels very sketchy!!!
Reply from Software Advice2026-04-23
Hi Cady!
Thank you for taking the time to share your feedback. At Software Advice, we’re committed to providing the highest quality service while helping buyers find the best software solutions.
If you had a less than optimal experience, please email [email protected] and will we will work with you directly to resolve your issue.
Juan Diego P.MUnited States · 1 review · Experienced 2026-04-17 ·
★★★★★
Perfection in every sense!
Reply from Software Advice2026-04-23
Hi Juan!
Thank you for sharing your feedback. We’re excited to hear we’ve helped you find the best software solution for your business!
Anne HaleUnited States · 1 review · Experienced 2026-04-11 ·
★★★★★
Worst ever for our marketing. Our place on Google went down with…
Our place on Google went down with them. They did not return calls.
Reply from Software Advice2026-04-12
Thank you Anne for sharing your feedback with us.
We would like to know more about your experience and if you would like to provide us with any additional details by emailing our support team at [email protected], we would like to try our best to rectify this situation for you.
M
Marty PutelisUnited States · 4 reviews · Experienced 2026-03-26 ·
★★★★★
Quick recommendations..
Reply from Software Advice2026-04-12
Hi Marty!
Thank you so much for your kind words! We’re thrilled to know you had a positive experience with Software Advice. Your feedback keeps us motivated to keep improving and helping customers like you.
p
peterCanada · 1 review · Experienced 2026-04-06 ·
★★★★★
the comparison to find what fits best for my company
based on my search to find what i needed and what fits best so i can grow my company
Reply from Software Advice2026-04-12
Hi Peter!
Thanks for your feedback. We're happy to hear our team helped you narrow down your choices!
John DenOudenCanada · 1 review · Experienced 2026-04-01 ·
★★★★★
Helpful friendly advice
Helpful friendly advice. Research backed and tailored to my specific needs. Extremely helpful and greatly appreciated. 10/10!
Reply from Software Advice2026-04-12
Hi John!
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.
1 app for everyone innyour team, multimodal and advanced ai features. Pricing grest and modular. Highly recommanded
Reply from Software Advice2026-04-12
Hi Jean!
Thanks for your feedback. We're happy to hear our team helped you narrow down your choices!
N
Nixi CatUnited States · 2 reviews · Experienced 2026-03-13 ·
★★★★★
Helpful and time saving advice
Received several recommendations to choose from and ultimately selected the one that was the best fit. Saved me a lot of time researching vendors.
Reply from Software Advice2026-03-27
Hi Nixi,
Thanks so much for taking the time to share your positive experience with us. We're thrilled to hear that you find it easy to share your thoughts about the software you used. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience.