SoftwareDiscountUSA.com (softwarediscountusa.com) has a 3.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 39% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Jim Janousek · 1 review · Experienced 2025-12-22 ·
★★★★★
SAM was extremely knowledgeable…
SAM was extremely knowledgeable regarding the issue I had trying to access my recent software purchase. I contacted the assistance number and received very adequate service. Sam has terrific customer service skills and relieved my anxiety over trying to accomplish this task myself.
I am so glade because I buy this product with Microsoft discount USA and I got a good customer service the guy's name Sam he is good with me on the phone, he helps a lot. IF you keep him this compagnie goes on top the 5 stars personally I give him 100/100
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Regina Noble · 3 reviews · Experienced 2025-10-14 ·
★★★★★
FANTASTIC Customer Service
I waited until tax extension deadline day, which was my fault. I had an issue with an invalid activation code, from my software purchase from Software Discount USA made SIX months prior. I was able to reach a LIVE agent, Zim, who was SPECTACULAR!!! He waited for the download process, issued a new, valid key, and made SURE I was not having a heart attack without the software. He was totally awesome. This level of HUMAN support is why I will continue to purchase from Software Discount USA.
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Toni Oyler · 1 review · Experienced 2025-10-09 ·
★★★★★
Happy I called support and spoke with Sam!
I just purchased MS Office 2024 from Software Discount USA. The purchase went smoothly, and I felt the price was appropriate. I couldn't, however, figure out how to download it. The seller provided all the information I needed including a support phone number. I called the number and spoke with Sam who spent a lot of time helping me. Without his help and support I would still be trying to figure it out. Congratulations to Software Discount USA for hiring knowledgeable and helpful employees.