SoftwareDiscountUSA.com (softwarediscountusa.com) has a 3.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 39% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Sam was very helpful and patient. he quickly resolved my issue. I thank him for his help If you are having a problem getting the passkey call (888) 299-7641 that’s customer service for this company that you bought the product from ( it’s not Intuit) someone by the name of Sam, gave me the correct product key and helped me get everything working . Good luck
I purchased turbo tax and received a license key which does mot work I opened a ticket a week ago and received nothing but an acknowledgement that a ticket was opened I have tried to contact the company but have been ignored I am aware $100 may not be a lot of money but to me its real I consider this fraud
I am not sure what this company does but this is second time my Turbotax license key was canceled. I purchased both 2024 and 2025 activating the product when received. I purchased TT 2025 in Nov.25 and used the product until last night Mar 3, 2926. I contacted TT customer service and was told the license is not valid and assigned to another email account. This also occurred for TT 2024
SAM was very helphful, I,m 83 and my computer knowledg is very limited. He walked me through it and was very patient with me as i tried to follow instructions. My turbotax is now working and i'mvery greatful. Thank you Sam
Sam was excellent - he helped me to install Turbo Tax Deluxe
Should be prosecuted for fraud. Specifically went to turbo tax, clicked "no thank you" when sdusa popped up. Thought that would be it, but after I paid with a CC, their name is all over 5 or more emails saying I bought their "service". Feel like it's a total scam. Now they signed me up for reoccurring subscription, now there will be unwanted legal problems, as I don't let this crap slide.
I thought I was purchasing a Turbo Tax Deluxe package within minutes, I found it was a membership which I texted back and stated I was not interested and wanted my credit card refunded. I did not recieve a refund as of yet. So beware
Purchased Turbo Tax digitally and NEVER rec'd the license key. I have emailed, called, messaged their pseudo live chat and gotten no reponse. Absolutely ridiculous
ZIM was very helpfull solved my problem on software download and did it in a pleasent and knowledgable manner> Five stars!!!
Sam was very friendly and helpful. He resolved my issue within 10 minutes and provided excellent customer service. Thank you.
Sam was extremely helpful when I had trouble with the installation process. I strongly recoment software Discount.
Sam was very helpful after being frustrated with multiple emails. Glad he was there to create less stress for me. Thank Sam!
Gosh! I was so frustrated that I could not download my TurboTax Business, because of error 607. But when I got Zim on the phone, everything was done in minutes. I really appreciate his quick and professional help and courtesy.
SAM did a great job helping me load this software. There is no way i could of done it myself. Thank You. I recommend him for everybody.
Zim did a great job solving my problem.
I do not understand the value add for this company. I bought MS Excel. It would have been easier to go directly to Microsoft, since all they did is redirect me to their site to buy it. Instead, I had to create an account on SDUSA, which I have no interest in, and it appears that they will be charging me 20 dollars a month for this account. I buy software, maybe, once a year. Now I have to figure out how to disentangle myself from this company so I am not robbed of 20 dollars a month.
Did not receive requested software, but charge was sent to credit card account
Zim helped me alot, I tried for days to get my software to download. Zim downloaded my software quickly and efficiently.
Sam, logged into my computer and helped me set up my software. He was great help! I'd spoken to 2 or 3 other people before him that were quick to be gone. More employees like him will be good for all of us!
Sam was an incredible help! He got the system working and properly installed. Very helpful!
104 reviews matching