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Health & Medical

Solace Health

74 reviews

4.474 reviews
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About Solace Health

Data updated
Website
solace.health
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
74 reviews
Replies to negative
70% (7/10)
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Is Solace Health legit?

Solace Health (solace.health) has a 4.4 out of 5 rating on OK.one, based on 74 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 70% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-07-27 ·

She trying to get zepbound approval …

She trying to get zepbound approval for me.

D
Diane Varra · 3 reviews · Verified · Experienced 2026-08-03 ·

Helped me find a fibromyalgia doctor

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Patricia Busutil · 1 review · Verified · Experienced 2026-07-27 ·

My advocate is very thorough

My advocate is very thorough, listens to my needs ,response to my emails, Text messages or phone calls . She keeps me informed, I highly recommend.

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A worthless human · 2 reviews · Experienced 2026-07-20 ·

I called them because I have a bad…

I called them because I have a bad heart, 4 vertibrea and 5.25 discs crushing my spinal cord "Healthcare" has deemed me completely worthless and useless. (They woul;dn't keep telling me to kill myself if I were worth anything) They signed me up. Then, Raylor Bartsch procedded to do nothing as I sit day in and day out in sheer agony and fear of a heart attack. After two months of doing nothing and them ghosting me after four so called appointments I decided to just blck them. Taylor is clearly going to do nothing about my heart or back. It's like extreme human suffering means nothiing anymore.

Reply from Solace Health2026-08-04

Hi, we are so deeply sorry for everything you are carrying right now, both the pain in your body and the pain of feeling unheard and dismissed. You are not worthless, and what you are going through matters. Two months of waiting while in this much fear and agony is not okay, and it is not the care you deserve. We have requested more information so our team can look into this and make this right for you If you are in crisis or thinking about harming yourself, please know you are not alone, you can call or text 988 to reach the Suicide and Crisis Lifeline any time, day or night 💚

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Sylvia Keepers · 1 review · Verified · Experienced 2026-08-03 ·

Wonderful!

The doctor in the first phone visit listened to me while I explained my complicated medical situation for an hour! She had a new suggestion about one possible cause of my problems. So valuable! Then Liz, the nurse, listened with the same level of attention. Her suggested contacts have again proved very helpful! This level of focused, knowledgeable attention is priceless.

T
TN · 2 reviews · Experienced 2026-07-01 ·

I use solace to help find medical equipment

I use solace to help find some medically equipment for my house which was not covered by insurance. Jessica Nelson continually worked for weeks to find the equipment I needed to help get simple living tasks a much more pleasant day! I absolutely cannot say enough positive things about Jessica. Her willingness to help, her knowledge,her compassion the whole gamut! I'm so blessed to abused her through this process.

Reply from Solace Health2026-08-04

We are so happy to hear about your positive experience with finding the medical equipment you needed. It's wonderful to know that our team's dedication and compassion made a significant difference in your daily life. Thank you for sharing your kind words.

c
customer · 1 review · Verified · Experienced 2026-08-02 ·

Emphatetic

Emphatetic, helpful, easy to get in touch with. Knowledgable

Reply from Solace Health2026-08-04

We are so happy to hear that our team was empathetic and helpful. We always strive to be knowledgeable and accessible.

M
Marilyn K. Dorlac · 8 reviews · Experienced 2026-08-03 ·

Terrible! Experience! Shame on SOLACE ADVOCACY!

Terrible! Terrible! Terrible! My daughter and I had two horrific-degrading experience with solace. First of all they stood me up once and then they stood up my daughter the next time! So, without trying to be bias I called them up again. The guy James who was the intake representative, he talked to my daughter and I for a long time and then scheduled the apt. Full of “I’m sorry this happed to you being stood up and all!” He just kept repeating himself and so I really thought he was genuinely sorry but I found out later he wasn’t . Finally, the same day of my apt. he told me my advocate Tera would be calling me at 6:00pm then he told me how about 6:30pm since I accidentally pushed the button! I said okay thanks. So, from 6:00pm— to 7:56pm, I waited for my advocate and still no call! So finally I kept contacting him and the advocate! And in my opinion, Just plain evil and sadistic! Can you imagine that! Time to play with people like that! Sad. God bless them. Karma. People, I’m so crushed and hurt! What has happened to our medical system and compassion with the people who we instruct in? Yawl, know what, I just finished praying andI know, that my-God will see me through all of this. Amen! Thank you Jesus! PLEASE BEWARE OF SOLACE ADVOCATES!

Reply from Solace Health2026-08-04

Hi, we are so deeply sorry for what you and your daughter went through, being stood up not once but twice, and then left waiting for hours after being told someone would call, is completely unacceptable and not who we want to be for you. Your pain and frustration are so valid, and we never want anyone to feel dismissed or unimportant, especially when you came to us already carrying so much. We are passing this along to our support team right away so they can look into what happened here 💚

K
Karen Lockard · 6 reviews · Verified · Experienced 2026-07-26 ·

Rachel is an Angel

Rachel is an Angel! She’s so kind and very helpful.

Reply from Solace Health2026-08-04

It's wonderful to hear that you had such a positive experience. We are so glad that our team member was able to provide you with kind and helpful assistance.

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susan mccloskey · 1 review · Verified · Experienced 2026-07-26 ·

autumn was on top of all matters

autumn was on top of all matters, she was very pleasant to talk with

Reply from Solace Health2026-08-04

We are so pleased to hear that our team member was on top of everything and provided such a pleasant experience. Thank you for your wonderful feedback!

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Marty Miller · 4 reviews · Verified · Experienced 2026-07-30 ·

Thankful for Solace

Brandy D has been a life saver . Helping me navigate all my meds, drs appts and medical equipment I need . I am pleased with all she has done

Reply from Solace Health2026-08-04

We are so happy to hear that our team member has been a lifesaver for you. It's wonderful to know they've helped with your medications, appointments, and medical equipment.

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Darlene Crowe · 8 reviews · Verified · Experienced 2026-08-01 ·

I am finally getting the help I’ve…

I am finally getting the help I’ve needed for yrs about my health and diet, it’s just the best program I could never had been able to afford it without this , easy to understand ,I’m not a rocket scientist on diets but I can get all the help I need ask any questions I want ,it’s a great plan thank you

Reply from Solace Health2026-08-04

We're so happy to hear our program is providing the health and diet support you've needed for years. We're glad it's easy to understand and that you feel comfortable asking questions. Thank you for your wonderful feedback!

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Janice Carroll · 2 reviews · Verified · Experienced 2026-07-26 ·

Tanisha was great

Reply from Solace Health2026-08-04

Wonderful!

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Mark Hughson · 2 reviews · Verified · Experienced 2026-07-26 ·

Bobbie Drummond

Reply from Solace Health2026-08-04

Yes!

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Tom young · 2 reviews · Verified · Experienced 2026-07-26 ·

Anita is very helpful and works hard…

Anita is very helpful and works hard for me. Thanks!

Reply from Solace Health2026-08-04

We're so glad to hear about your positive experience and appreciate you sharing your kind words. We value your feedback!

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Steven B · 1 review · Verified · Experienced 2026-08-02 ·

I was looking for help with chronic…

I was looking for help with chronic back pain, with changing my primary Dr and with getting approved for Medicare’s GLP1 program. Alexandria at Solace helped me with all three issues.

Reply from Solace Health2026-08-04

We're so glad we could assist you with your back pain, primary care, and Medicare program needs. Your positive feedback is truly appreciated!

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Lynne Portnoy · 7 reviews · Verified · Experienced 2026-07-26 ·

The Champion at Communication

My advocate, Susan S. is knowledgeable, makes a great rapport, and is incredible effective at running interface between me and my doctors. She fills the gap between the rushed visit, inadequate aftercare and the unavailability to ask questions between appointments. As a retired physician, I am amazed at how she cuts through the barriers to communication with my doctors. My surgeon called me at home at 7 pm to answer ‘any questions.’ Wow.

Reply from Solace Health2026-08-04

We're so glad to hear about your positive experience and the excellent support you received. It's wonderful to know that our team effectively bridges communication gaps and facilitates better interactions with medical professionals. We truly appreciate you sharing this feedback.

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Carlene · 1 review · Verified · Experienced 2026-07-26 ·

Everything is great

Reply from Solace Health2026-08-04

That's wonderful to hear! Thank you for sharing!

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Kent · 1 review · Verified · Experienced 2026-08-02 ·

More than I expected!

The contact person has done more than what I had anticipated. I love the program and hope to see Solace prosper and grow. This is a great service available to those who need health care information.

Reply from Solace Health2026-08-04

We are so happy to hear that our program has exceeded your expectations and that you find our service beneficial for healthcare information. Thank you for your kind words and support!

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Patricia Robertson · 1 review · Verified · Experienced 2026-07-08 ·

Patient

Patient, kind, caring, helpful, loving individuals who are willing to do what it takes to see that the needs of the patient are met in timely manner.

Reply from Solace Health2026-08-04

We are so happy to hear that our team's dedication to patient care has made such a positive impact. Thank you for sharing your wonderful feedback!