For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

Solace Health

74 reviews

4.474 reviews
Write a review

About Solace Health

Data updated
Website
solace.health
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
74 reviews
Replies to negative
70% (7/10)
Do you own Solace Health? Claim this profile for free and start replying to reviews.

Is Solace Health legit?

Solace Health (solace.health) has a 4.4 out of 5 rating on OK.one, based on 74 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 70% of negative reviews. Last updated 2026-08-10.

What people say

D
Diane · 4 reviews · Verified · Experienced 2026-08-01 ·

My nurse was very helpful and…

My nurse was very helpful and knowledgeable!

Reply from Solace Health2026-08-04

We are so pleased to hear that your nurse was helpful and knowledgeable. We truly appreciate you sharing your positive experience with us.

S
Shannon De La Cruz · 2 reviews · Verified · Experienced 2026-07-27 ·

Solace representative

My experience with solace has been outstanding. My solace advocate has helped me get my prescriptions faster. He worked with the doctor and pharmacy. He is very knowledgeable. When he tells me he’s going to call he calls whether it be a certain time or on a certain day. I’m so glad that I found Solace.

Reply from Solace Health2026-08-04

Thank you for sharing your wonderful experience! We are so pleased to hear that your advocate has been instrumental in helping you get your prescriptions faster and that their knowledge and reliability have made such a positive impact. We're truly glad you found us!

d
donna nino · 4 reviews · Verified · Experienced 2026-08-01 ·

My rep us working hard to make sure my…

My rep us working hard to make sure my needs are being met.

Reply from Solace Health2026-08-04

We're so glad to hear that our representative is diligently working to meet your needs. We appreciate your positive feedback.

L
Lois Defelici · 2 reviews · Verified · Experienced 2026-08-01 ·

You matched me up with a wonderful…

You matched me up with a wonderful advocate. She has been very helpful resourceful and really quick. She makes great suggestions and she follows through on everything. She says that she will do. I appreciate all the work that she does for me helping me out because I’ve been feeling just so overwhelmed with everything.

Reply from Solace Health2026-08-04

We're so happy to hear our advocate has been such a wonderful resource for you during this overwhelming time. We truly appreciate your kind words and are glad we could provide the support you needed.

V
Victoria · 1 review · Verified · Experienced 2026-07-25 ·

Great company! Sasha has been very attentive in…

Sasha has been very attentive in helping me with anything I need. The company does a great job of catering to all of my needs. They are great!

Reply from Solace Health2026-08-04

We are so happy to hear about your positive experience and appreciate your kind words. We value your feedback.

c
customer · 1 review · Verified · Experienced 2026-07-24 ·

Scott collected 610 pages of medical…

Scott collected 610 pages of medical records and secured an appointment with University of Texas South West with specialist who deal with specific types of Cerebral Ataxia not do to usual causes (blood, genetic ect.)He accomplished it in a few weeks. We had been trying to get this done for over 2yrs on our own with many Dr's telling us it's not possible. He also found provider and insurance to get PureWick external catheter at no cost when all other providers told us to come up with $500 for system and $200/mo or you can't have it even though you need it. Sorry was most common response from everyone we had asked to help find a pathway to getting Healthcare and tools to improve disrupted life do to unknown reasons. YEA SCOTT. (WE NOW HAVE HOPE)

Reply from Solace Health2026-08-04

We are incredibly grateful for your wonderful feedback and are so pleased to hear about the positive impact our assistance has had on your journey. It truly warms our hearts to know that we could help navigate such complex challenges and bring you hope. We understand how frustrating it can be to face obstacles in healthcare, and we are committed to finding solutions for those in need. Thank you for sharing your experience.

H
Helena Ryan · 10 reviews · Verified · Experienced 2026-07-24 ·

Very competent with extensive…

Very competent with extensive experience in heal Worked to get the right result for Mr I feel alot better8

Reply from Solace Health2026-08-04

We're so glad to hear you're feeling much better and appreciate your kind words.

J
James Kevin Gordon · 7 reviews · Experienced 2026-07-14 ·

Solace hasn't been worth my time, or money.

Solace has done nothing to help me, yet they billed my insurance $ 1000.00. I personally find this sketchy at best, fraudulent at worst.

Reply from Solace Health2026-08-04

Hi James, we are so sorry to hear this, that is not the experience we want for you and we take concerns like this seriously. Please give our customer service team a call at (240)693-3281 so we can look into your account and the billing in question directly with you 💚

c
customerJanine Finnie · 1 review · Verified · Experienced 2026-07-24 ·

Jalita is a Godsend

Jalita is a Godsend! She has helped me tackle my most difficult complicated medical issues and get me back on the Road to Health and Wellness!

Reply from Solace Health2026-08-04

We are so incredibly happy to hear that our advocate has been such a tremendous help to you. Thank you for sharing your positive experience!

T
Thompson · 1 review · Verified · Experienced 2026-08-01 ·

Angels in my corner

my advocate made things happen for my better health. now I can get back to normal living without severe pain, I'm very appreciative of solace and my advocate Lisa . years of living with very bad pain and possibility of much worse injury is no longer a fear, thankful that I found solace, a blessing indeed

Reply from Solace Health2026-08-04

We are so happy to hear that we could help you achieve a better quality of life and alleviate your pain. It's truly wonderful to know that you are no longer living with fear and can return to normal living.

B
Betty · 1 review · Verified · Experienced 2026-07-26 ·

Kayla is awesome

Kayla is awesome, knowledgeable and super sweet ! I am now on the bridge program for my Zepbound, thank you ! Anyone who feels like a whisper in a hurricane when trying to deal with health insurance companies, call Solace they do the work !

Reply from Solace Health2026-08-04

We are so happy to hear about your positive experience and that we could assist you with the program. We appreciate you sharing your kind words and recommendation.

c
customer Teresa Pennington · 1 review · Verified · Experienced 2026-07-28 ·

Heather has help so much i thank her

Reply from Solace Health2026-08-04

We are so glad to hear that our team was able to provide such helpful assistance. We truly appreciate your kind words.

c
customer · 1 review · Verified · Experienced 2026-07-23 ·

Kept in touch frequently

Reply from Solace Health2026-08-04

We're glad to hear that our communication met your expectations. We appreciate your feedback.

c
customer · 1 review · Verified · Experienced 2026-07-30 ·

Why would I lie I'm very appointed.by…

Why would I lie I'm very appointed.by what yall said don't lie please

Reply from Solace Health2026-08-04

We appreciate you sharing your thoughts. We understand your disappointment regarding what was communicated, and we want to assure you that honesty is very important to us. We are reviewing this feedback carefully.

N
Nancy k Bushoven · 2 reviews · Verified · Experienced 2026-07-23 ·

Wonderfull help

Great experience. Very helpful. Felt very cared for and cared about

Reply from Solace Health2026-08-04

We're so happy to hear you had such a great experience and felt well cared for. Thank you for sharing your positive feedback!

B
Brenda J Streeter · 3 reviews · Verified · Experienced 2026-07-30 ·

Vannetta Battles has been a blessing to…

Vannetta Battles has been a blessing to my case. She has made a real difference in my complex situation! Yesterday was our 1 month anniversary! She is 5 star advocate. Than, you Solace & a special thanks to Vannetta, my Earth Angel. Brenda J Streeter

Reply from Solace Health2026-08-04

We are so happy to hear about the positive impact our advocate had on your complex situation. It's wonderful to know that our support made a real difference for you. We appreciate you sharing your experience.

n
naye · 1 review · Experienced 2026-07-29 ·

This is a great service in theory

This is a great service in theory. I was drowned in marketing material referring my specific conditions on a daily basis. I finally decided to give it a try as I was having lots of trouble navigating the healthcare system. During my initial contact I was asked a series of questions and advised that I wasn't "Socially limited" enough to qualify for the service.

Reply from Solace Health2026-08-04

Hi, thank you for giving us a try, and we're sorry this wasn't the outcome you were hoping for. We know how frustrating it can be to put in the effort just to be told you don't qualify, especially when you're already struggling to navigate the system on your own. We have requested more information so our team can look into your specific situation further 💚

M
Mitch. Baum · 2 reviews · Verified · Experienced 2026-07-29 ·

My advocate has been in my corner for…

My advocate has been in my corner for the entire time I have been dealing with the GLP-1 Bridge issues and it has resulted in a very positive outcome!

Reply from Solace Health2026-08-04

We are so pleased to hear about the positive outcome you experienced with your advocate. It's wonderful to know they provided such dedicated support.

L
Larry Taylor · 1 review · Verified · Experienced 2026-07-21 ·

Amy is a sweetheart and she listens to…

Amy is a sweetheart and she listens to what I'm saying and is doing her best to help me with my needs. Very dedicated to her patients cares and concerns.

Reply from Solace Health2026-08-04

We're so happy to hear that our team member is providing such dedicated and supportive care. Thank you for sharing your positive experience with us!

J
Judith Ellis · 1 review · Experienced 2026-07-30 ·

A RAY OF SUNSHINE !

I called in for information; Molly was such a sweet spirit to talk. She was able to address my concerns and give guidance on what I should do. I wasn't hurried, and she took her time. She even mentioned that if I needed anything else, I could call anytime. I appreciated her.

Reply from Solace Health2026-08-04

We're so glad to hear that our team member was able to provide such a positive and helpful experience for you. It's wonderful to know that your concerns were addressed and that you felt supported and unhurried.