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Vehicles & Transportation

Sonic Auto Transportation

200 reviews

4.4200 reviews
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About Sonic Auto Transportation

Data updated
Website
sonic-auto.com
Category
Vehicles & Transportation
Location
United States · Costa Mesa
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (27/27)
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Is Sonic Auto Transportation legit?

Sonic Auto Transportation (sonic-auto.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What people say

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Christopher Klein · 1 review · Experienced 2026-05-14 ·

Harry is great and very communicative…

Harry is great and very communicative and very prompt when finding transportation for our car from Oregon to Texas!! Will be using again in the the future.

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Gabriel Guerrero · 1 review · Experienced 2026-04-27 ·

I shopped around and went through 3…

I shopped around and went through 3 other companies before settling on this one. The other 3 gave me a run around, I even pre paid for guaranteed pickup. The price went from $1200 to $2300. Then they didn’t even pick up when they said. Then I called Sonic and they got back to me right away with a few different offers. I was able to select what worked best for me and they picked up when they said and dropped off when they said. I really have no complaints. The price did go up some but for those that don’t realize, the drivers have their own price what they are willing to drive and what’s “worth it” to them. That’s not on the dispatchers. Jeremy was awesome to work with. He kept in contact with me from start to finish and kept me updated along the way. Compared to others I tried working with Jeremy displayed the most professionalism and customer service.

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Millie Jo · 9 reviews · Experienced 2026-05-16 ·

Pulled through intersection blocking…

Pulled through intersection blocking highway entrance.

Reply from Sonic Auto Transportation2026-05-18

We are not a carrier company but a broker. We don't have our own trucks, so you've probably confused us with someone else.

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Ronisha Penner · 1 review · Experienced 2026-05-04 ·

Transparent and Exact 💯

The full price was made transparent at the beginning. The work was completed quickly and everything moved as expected. I had other companies telling me that Sonic was a fake company and not to trust them. Sonic auto transportation was everything I needed for them to be when I needed them. Facts! 5+Stars!!!!

J
Joe McGuinnis · 1 review · Experienced 2026-05-04 ·

Great communication

Great communication, good pricing and made good on everything promised.

K
Keiliana Rodriguez · 1 review · Experienced 2026-05-14 ·

Nice and communicative!

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Justin · 1 review · Experienced 2026-05-10 ·

Company was very responsive in helping…

Company was very responsive in helping me find transport. Despite cancellation by the initial shipper, the company worked to do an alternate plans on short notice.

F
Fred Copeland · 1 review · Experienced 2026-04-27 ·

Good communicationSonic, Fred Turner

Good communication, good delivery, working for me. Higher than quote, but I understood.

p
patricia thomas · 1 review · Experienced 2026-05-10 ·

I have been using sonic for three years…

I have been using sonic for three years now James Williams is my contact he is very corporative and dependable

V
Vincent · 2 reviews · Experienced 2026-05-11 ·

Truck arrived on time and the service…

Truck arrived on time and the service was outstanding.

J
Jennifer Johnson · 1 review · Experienced 2026-05-08 ·

Excellent communication and service

Right away the customer service and professionalism was top shelf. Christian walked me through every step and reached out daily. When the first transport fell through, he immediately went to work to find an alternative solution that was price conscious. It was pleasure working with your company. The driver was pleasant, kind, and exceedingly helpful too. I'm very grateful for this smooth experience.

S
Sundii · 3 reviews · Experienced 2026-05-08 ·

From horror to Happy

The communication was very good. James Williams was able to find someone to ship my daughter’s car in a day. My original company guaranteed us a pickup and price that was scheduled in early April and the driver never showed up. They then tripled the price and still could not guarantee pickup. Sonic you came through. Thank you again James for your help.

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Chelsea Nicole Wilson · 1 review · Experienced 2026-05-10 ·

Do not trust this company

Do not trust this company, they will tell you one price and then try to charge you 500 dollars more. They also will not refund your deposit if you decide not to go with them. They basically stole $200 dollars from me.

Reply from Sonic Auto Transportation2026-05-12

We’re sorry to hear about your bad experience. As a car shipping broker, our role is to act as an intermediary between customers and licensed carriers. We provide estimated auto transport quotes based on the route, vehicle details, timing, and current market conditions. The final cost of a vehicle transport service is ultimately determined by the carrier and may change due to availability, route demand, fuel prices, seasonality, and real-time nationwide car shipping conditions. We work diligently to secure fair pricing and reliable door-to-door auto transport options, but available carrier rates can sometimes differ from the original estimate. We understand that this should always be explained clearly so customers know what to expect. We regret that your experience with our car transport company left you feeling this way. Your feedback is important and helps us improve.

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Rafael · 1 review · Experienced 2026-05-11 ·

Great communication

A
Angelica White · 2 reviews · Experienced 2026-05-06 ·

I had to transport my vehicle twice

I had to transport my vehicle twice, James Williams made the process so easy!

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Victor Norman · 6 reviews · Experienced 2026-05-05 ·

I shipped my Ford Explorer from Texas…

I shipped my Ford Explorer from Texas to Florida, and all went extremely smooth. I flew three days later, and driver met me at an offsite location near the airport and I just Uber'ed it to the car and he was waiting. Great service and great company. I would recommend Sonic to anyone wishing or thinking of shipping their vehicle.

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Steven Strachan · 1 review · Experienced 2026-05-08 ·

Once again Sonic Delivered!

Once again Sonic Transport did a phenomenal job. Price, Schedule, Performance & Professionalism. Highly Recommended. Cudos To Henry, Nathan & The Sonic Team!

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Robert Reed · 1 review · Experienced 2026-05-02 ·

Sonic auto was able to help me out…

Sonic auto was able to help me out getting a car transported fast and safe. Super reliable and helpful on every part!

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Paradise Investments Homes, LL · 1 review · Experienced 2026-05-09 ·

Harry was great!

Harry was great! Great customer service and communication. Very honest about pricing too.

J
Jp Divers · 1 review · Experienced 2026-05-08 ·

OMG Great Service

OMG! What an awesome experience I have used Kyrie Jordan 2xs taking vehi le from Atlanta to Kansas then again from Kanas to Atlanta 5 months later. Absolutely great customer service and pri ing. I will call Kyrie anytime to transport my vehicle! Highly recommend this company.