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Shopping & Fashion

Sopula

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837 reviews

3.0837 reviews
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About Sopula

Data updated
Website
sopula.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
99 reviews
Replies to negative
100% (366/367)
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About this business

Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.

Written by the business, not verified by us.

Is Sopula legit?

Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information. Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.

Auto-generated from all reviews of this business. For reference only.

What people say

I ordered a dress

I ordered a dress. What i received was not the dress on the website. It was supposed to be linen, I received a polyester with the design imprinted on the material. The original dress had flouncy ruffles, not what I received. When I asked for a refund they insisted I send it to China instead of the stateside address it was mailed from so it will cost most of the price of the dress. Unscrupulous business practices.

Reply from Sopula2025-05-13

Dear Jenny Riffenburg, Hello, I'm sorry that your order is not from our website. If you have any questions, you can contact the relevant website staff. Thank you!

it’s an amazing website and easy to…

it’s an amazing website and easy to access many cool essentials from chains to clothing.

Reply from Sopula2025-05-13

Dear David, Thank you for your support. I am glad that you have a pleasant shopping experience. We have been committed to creating a simpler and easier shopping website. Your praise is our driving force. If you have other ideas and suggestions, please feel free to let us know. Best wishes

I was hesitant to order because I read…

I was hesitant to order because I read some the reviews that were not so great, but I went ahead and ordered, The clothes are fire, unique in style which I like. My ordered arrived on time , I am satisfied with my purchase.

Reply from Sopula2025-05-12

Dear Monica, Thank you for your kind words! We are so happy to hear that you enjoyed our products. We truly appreciate your support! If you ever need further assistance, we’re here to help!

It was good

It was good , only thing i don't like is waiting 2 wks for shipping but its alright

Reply from Sopula2025-05-12

Dear Oman Forbes, We appreciate your kind words.This is international logistics, time will be more longer. We value your input and will continue to strive for a better online experience for all our customers.

All the cloches are beautiful hope that…

All the cloches are beautiful hope that I will got it soon

Reply from Sopula2025-05-12

Dear Jordan Bernier, Thank you so much for your feedback. we will continue to work hard to make every customer satisfied with our service and products. Best wishes

I gifted my son with some things from…

I gifted my son with some things from your site and he absolutely loved it . I’m going to get him so many other things . I wish the items would’ve arrived faster but I really loved his experience

Reply from Sopula2025-05-12

Dear customer, Thank you so much for your feedback. we will continue to work hard to make every customer satisfied with our service and products. Best wishes

Rlly tht it takes a while to ship

I order my shirt on the 26th will it be shipped before may 19

Reply from Sopula2025-05-12

Dear Quenterio Peoplestfkopssk, Thank you for bringing this matter to our attention. We will expedite processing and arrange priority shipping for you.If there’s anything we can assist with, please don’t hesitate to reach out to our support team. We’re here to help! Kind regards

Great customer service

Great customer service , haven’t gotten my shirts yet because I just ordered them about two days ago, but I placed the order for them and realized I selected the wrong shirts I immediately emailed them. They responded back the next day allowing me to change the shirts no hesitation, I highly recommend

Reply from Sopula2025-05-12

Dear Tytaliyah Taylor, Thank you so much for your feedback. we will continue to work hard to make every customer satisfied with our service and products. Best wishes

Cute But Misleading

The shirt is super cute, but it took forever to get here and it’s not properly advertised that the print is on the BACK of the shirt.

Reply from Sopula2025-05-12

Dear Kimberly Deane, Thank you so much for your feedback. We try our best to meet the promised delivery time and quality products, we value your feedback and will use it to improve our product descriptions and imagery. Best wishes

I hope I don’t regret this

I hope I don’t regret this, but I just spent over $200 on clothing from this brand if it doesn’t come I gunna crash out. I didn’t buy any reps . I just bought cool clothes on. there will be a update. They fix the address problem now i just hope they come

Reply from Sopula2025-05-12

Dear DH Kids, Thank you so much for your feedback. we will continue to work hard to make every customer satisfied with our service and products. Best wishes

Cancel order

Ordered last week and seen the many negative reviews. I would just like to cancel my order now and get a full refund please. There has not been a shipping label made yet so it should be possible to just cancel. Please do not respond that they are working on my order I really do not want it and just would like to cancel. Will return regardless. Please and thank you. Order number- JAN85985

Reply from Sopula2025-05-12

Dear Derek, Thank you for bringing this to our attention.We will contact the related department and look into this situation for you. Please know that your feedback is important to us as we work to improve our service and ensure a smoother experience going forward. Best regards

Order a hoodie and the website said it…

Ordered a hoodie and the website said it will be processed in 1-2 days. It's been 4 days and still hasn't been shipped out. Emailed the support service and still no response.

Reply from Sopula2025-05-12

Dear TOW, Thank you for your purchase. We are sorry to have kept you waiting. As the holidays approach, there has been a surge in orders, so your order may have been delayed.We will expedite processing and arrange priority shipping for you.If there’s anything we can assist with, please don’t hesitate to reach out to our support team. We’re here to help! Kind regards

It almost a month for me to receive the…

It took almost a month for me to receive ONE jacket, just for it to be FAKE. Paid $50 for a hellstar jacket and that label was ironed on. When I emailed them about a refund they asked me to send a picture of the jacket like the didn't know the shit was fake and never received my money back. I wouldn't recommend anybody to buy anything from them NEVER!

Reply from Sopula2025-05-12

Dear Tiesha, I’m truly sorry to hear about your recent experience and the frustration it’s caused. That’s never the impression we want to leave, and I sincerely apologize for the inconvenience you've encountered. Please know that your feedback is important to us as we work to improve our service and ensure a smoother experience going forward. Best regards

i ordered a jacket a couple days ago…

i ordered a jacket a couple days ago and i understand it said it would take 2 buisness days to be shipped out but its been about 5 days 4 of those which were buisness days and it still has not been shipped out i hope this isnt a scam i would really love to receive the jacket i ordered.

Reply from Sopula2025-05-12

Dear adrienne wutch, We appreciate you taking the time to share your feedback. If In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected. We will give your order first priority and arrange the shipment as soon as possible and you will receive a shipping notification email from us once your package has been sent out. Thank you very much for your understanding and patience.

You sent the wrong color

Reply from Sopula2025-05-12

Dear Orlandis Taylor, Thank you for your feedback. I’m really sorry to hear about the frustrating experience you had.Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? We will try our best to help solve the problem. Best regards

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