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Shopping & Fashion

Sopula

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837 reviews

3.0837 reviews
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About Sopula

Data updated
Website
sopula.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
99 reviews
Replies to negative
100% (366/367)
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About this business

Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.

Written by the business, not verified by us.

Is Sopula legit?

Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information. Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.

Auto-generated from all reviews of this business. For reference only.

What people say

Scam alert

Scam alert. Do not buy from there. You’ve been warned.

Reply from Sopula2025-03-05

Dear Tony Walker,  I apologize firstly for the inconvenience of delivery brought you. We understand your concern and can assure you of lawful operation of our company.This is international logistics, time will be more longer. Since the long transport distance, we cannot control the shipping time.please understand us. Your order really on the way,we also hope you will get it soon. Sorry for the inconvenience and your understanding is highly appreciated.

Ordered Item for Christmas Dec 14 2025

Ordered Item for Christmas Dec 14 2025. Its now March 3 2025. They double billed my PayPal account - got that fixed. The claimed to have shipped my item USPS but has will not give me a usps tracking number and keep telling me to go to the post office to find my order. Can't without a USPS tracking#. Have contacted them over 8 times, still no product or tracking#. Don't waist your money.

Reply from Sopula2025-03-05

Dear Don Albrecht, I'm truly sorry for your unpleasent purchase experience.I have checked with our financial department, your refund has been issued.Would you please check your account? If there will be any problem, you can contact us at [email protected]. We will reply to you within 24 hours on our business days.

Great products

Great products, great quality, will definitely order again

Reply from Sopula2025-03-03

Dear LaCiena Gardner, Thank you for your kind words! We are so happy to hear that you enjoyed our products. We strive to offer high-quality pieces at affordable prices, and we're thrilled that you found something you love. We look forward to seeing you again soon!

great clothing

great clothing, i’ll be shopping here more : )

Reply from Sopula2025-03-03

Dear Customer, Thank you very much for your wonderful feedback! We are glad to hear that you are satisfied with the quality of our products. we will continue to work hard to make every customer satisfied with our service and products.

Return policy is not real

Reply from Sopula2025-03-01

Dear Ashley Asoera, We sincerely apologize for the inconvenience and frustration you have experienced with our return process. Please be assured that your feedback is important to us, could you please provide us with the order number or the email you used to place the order so that we can look into this issue? If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days. Best regards

I feel like shipping should be a little…

I feel like shipping should be a little more less expensive

Reply from Sopula2025-02-26

Dear Leo the king, Thank you for sharing your feedback! Our shipping costs are calculated based on international distance, currently free shipping on order over $79.We will release high-quality clothing and surprising discounts to give back to our customers for their recognition and support. If there’s anything else you need, feel free to reach out anytime!

Sopula Customer Service

I got into contact with this company over email and they were sure they wanted to keep my business as a customer. I appreciated their simple straight forward emails on how I should proceed. After doing so I went on their site and realized they have more awesome merchandise I never saw.

Reply from Sopula2025-02-24

Dear Mikey, We are happy to hear that you had a great experience with us! We are committed to providing the best service to our customers, which reflects the high quality of the products we provide. If you have any questions, concerns or comments, please feel free to contact us, we are more than happy to help you.

False alarm 😂 turns out this website…

False alarm 😂 turns out this website isn’t a scam after all, I received my orders. Their shipping process is just different from the unites states. I like my hoodies.

Reply from Sopula2025-02-24

Dear A Martin, Thank you for your kind words! We are so happy to hear that you enjoyed our products. We are working hard to improve our shipping process.Sincerely hope to have more opportunities to serve you and wish you a happy life!

All clothes that I wanted were found .

Reply from Sopula2025-02-24

Dear vvscxris, Thank you for your support! We are glad that you have a pleasant shopping experience. We have been committed to creating a simpler and easier shopping website. Your praise is our driving force. If you have other ideas and suggestions, please feel free to let us know. Customers' valuable opinions are our driving force.

im very bery disappointed i haven’t…

im very very disappointed i haven’t received my gotten my Son’s hoodie and i ordered 2/5/25and the tracking been saying the same thing for 2 weeks,,Like i love the style do so to ly Son and his style of dressing,,and it was also upsetting i haven’t received it bc it was my Son’s birthday like this is a 2 for me

Reply from Sopula2025-02-21

Dear Itzyagirl .stacie, I'm truly sorry to hear about your experience. Due to the large amount of orders in the factory recently, your order was delayed for several days. Please rest assured that we will immediately urge the warehouse to prioritize your shipment and ensure that our customers receive the package in time. Can you tell us your order number? If you are not comfortable sharing this information here, please contact our customer service team directly at [email protected] and I will check and prioritize your order. Once again, I apologize for the inconvenience and thank you for your patience as we work hard to resolve this issue.

200 pound order for my son

200 pound order for my son. Received no time for when the order has arrived. Heartbroken seeing all the people not get there orders. I’ve sent emails upon emails Sopula please help me out here I don’t want to have to dispute this🙏🏾 PJR42749 order number

Reply from Sopula2025-02-13

Dear Jayden Ncube, Thank you for reaching out and sharing your experience.After checking, your order was successfully paid on February 10th. Since our products are all customized and produced by our factory, a little production cycle is required. We found that your order is being prepared. We have urged the factory to complete your product as soon as possible for you. We appreciate your patience and understanding.

I'm Gonna Give this 5 Stars because its not a Scam and i Got My Product-Worth Every Cent

I'm Gonna Give this 5 Stars because the Hoodie I'm Ordering off Here looks Amazing And I love the style and The Faith Based Designs, Hoping it will Come in Faster than What most Reviews Say But I'd Be happy just to get it In General No matter How long it Takes, But Hopefully I Can Get it Within 1-2 Weeks Order No. RUJ22821 Edit: It Came in and I'm Actually Really impressed with the Size Comfort and Quality 10/10

Reply from Sopula2025-02-11

Dear DecodedDoXx, Thank you for your positive review of our clothing.We promise to design more cost-effective shirts for consumers to choose from in order to give back to our customers' support! We found that your order is being prepared. We have urged the factory to complete your product as soon as possible for you. Thank you very much for your understanding and patience.

Shipping timing

It’s been like a week and a day and my package of 2 jackets still haven’t shipped and i want a refund from sopula

Reply from Sopula2025-02-10

Dear Makai Davis, Thank you for reaching out.We are sincerely sorry for the inconvenience to you. Your order was delayed owing to the large number of orders we are receiving recently. We will give your order first priority and arrange the shipment as soon as possible. If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days. Best regards

I ordered a sweatshirt and accidentally…

I ordered a sweatshirt and accidentally put in the wrong zip code in my shipping address. They sent me another sweatshirt for free!

Reply from Sopula2025-02-05

Dear Bruce Thompson, Thank you so much for your feedback. we will continue to work hard to make every customer satisfied with our service and products. Best wishes

I’m waiting for the close to arrive but…

I’m waiting for the close to arrive but I am pleased with all of the options. Really high-quality and affordable stuff. I love this store!

Reply from Sopula2025-02-05

Dear Kiyak Beats, Thank you so much for your feedback. we will continue to work hard to make every customer satisfied with our service and products. Best wishes

I had bought three products on sopula…

I had bought three products on sopula but when they arrived they were too small compared to what I wanted, the customer service gave me back a coupon for the same amount of what I had paid. The products are of better quality, the only problem is the delivery time which can take up to 2 and a half to three weeks. Apart from that, I am already a loyal customer of sopula.

Reply from Sopula2025-01-23

Dear Alex Fredji, Thank you so much for your feedback! We strive to make our customers feel comfortable and confident in their purchases, and it's wonderful to know that we were able to meet your expectations. We appreciate your kind words about our designs and look forward to continuing to serve you in the future.

A-1 service

I mistakenly put the wrong address in for my order & the post office ended up destroying it instead of giving me a call, but Sopula has been great about it & will resend my package. Their customer service has always been A-1 there’s really no complaints on anything they’ve done thus far & their always giving out great deals.

Reply from Sopula2025-01-22

Dear Aundre Phillips, We are happy to hear that you had a great experience with us! We are committed to providing the best service to our customers, which reflects the high quality of the products we provide. If you have any questions, concerns or comments, please feel free to contact us, we are more than happy to help you. Kind regards

Easy exchange

Easy exchange. I had a really good experience swapping out another size. The material was very soft and my son was really happy with his gift.

Reply from Sopula2025-01-20

Dear Amanda Varella, We are happy to hear that you had a great experience with us! We are committed to providing the best service to our customers, reflecting the high quality of the products we provide. Sincerely hope to have more opportunities to serve you!

My review went down because my order…

My review went down because my order got shipped to a wrong address, and I been waiting for 3 weeks, and I wanna know when my order is going to arrive and I will put my review up, and I will be ordering from here again, the tracking code is LRT67471

Reply from Sopula2025-01-18

Dear Jose Licona, We appreciate you bringing this to our attention.Your package is currently being delivered abnormally. We have registered the situation and verified the situation with the logistics company, and we will take the initiative to give you feedback, thank you for your understanding and patience.

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