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Shopping & Fashion

Sopula

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837 reviews

3.0837 reviews
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About Sopula

Data updated
Website
sopula.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
99 reviews
Replies to negative
100% (366/367)
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About this business

Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.

Written by the business, not verified by us.

Is Sopula legit?

Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information. Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.

Auto-generated from all reviews of this business. For reference only.

What people say

I liked the styles they offered

I liked the styles they offered. Was easy to navigate and easy to see the sizing options

Reply from Sopula2024-09-25

Dear Musty Rat, We appreciate your kind words and are glad you liked the styles. We have been committed to creating a simpler and easier shopping website. Your praise is our driving force. Please feel free to contact us anytime, as we are happy to help you!

BIG SCAM- UPDATE

Really angry with how they are responding to my son regarding his package. My son ordered a sweat suit, two shirts and a hoodie. One package that was coming was the sweat suit, we got that. The other package coming was supposed to be two shirts and a hoodie, mind you he ordered months ago and after waiting for his package he got one shirt, no hoodie and no second shirt. We told them and they asked to send a photo of the cover of the package or contact the post office, the package was sealed completely so it’s not the posts office fault. We did not keep the package cover because we thought the rest of the order was coming, they have the tracking number and weight of the package so they can see that clearly it wasn’t the full order. I really hope they make this right. They messed up and he spent good money to get these clothes. Order ID YOO06631 It really sounds like you send incomplete orders then expect the people who order just to not care. This is not ok and you are not a reputable business if you do not make your orders right. I really hope we actually hear back and my son gets the rest of his order. I will update my review when you make right with my sons order!! UPDATE: They have fixed the order and my son was able to get his shirt and sweater that was missing from before. Thank you for being a reputable business and for making things right. 5 stars for the service!!!

Reply from Sopula2024-09-25

Dear Erica J, I’m truly sorry to hear about your son’s experience and the issues with the incomplete orders. We aim to provide a positive experience for every customer, and I regret that we did not meet that standard in your case. I would like to review all the details and ensure you receive the appropriate resolution, as there may have been a misunderstanding. Thank you for bringing this to our attention, and I appreciate your patience as we work to make this right. Have a good day

I did not get everything I ordered and…

I did not get everything I ordered and the quality isn’t what I was expecting but overall they got one shirt right, and it fits!

Reply from Sopula2024-09-24

Dear Dashawn, We appreciate you bringing this to our attention, and we apologize for any frustration you’ve experienced. Can you tell us your order number?We’re committed to resolving this for you and will contact you via email shortly. Your feedback is important, and we appreciate your patience. Best wishes

This is my first time using Sopula and…

This is my first time using Sopula and they have amazing clothes but, I ordered my clothes 4 days ago and they still haven’t shipped hope this wasn’t a scam was really looking forward to the clothes Order ID : ESY57109

Reply from Sopula2024-09-24

Dear RJ Jones, Thank you for your trust and purchase. It is estimated that 1-7 working days will be needed to prepare the product and arrange the shipment. We will give your order first priority and arrange the shipment as soon as possible and you will receive a shipping notification email from us once your package has been sent out.Thank you very much for your understanding and patience. Kind regards

It’s been a couple days since I bought…

It’s been a couple days since I bought my hellstar pants and I have got no confirmation that’s it’s on the way. Please send to me Tracking is 4PX3001320431953CN

Reply from Sopula2024-09-24

Dear Caleb Jedlicka, Thank you for taking the time to leave a review. This logistics from my country to your country need transit time.Please don't worry,we have urged the logistics company to update the information.Could you pls help us to wait more patiently ?we hope you can get it asap. If you have further questions, please feel free to contact us, we will be happy to help you. Kind regards

Very great I recommend this for others…

Very great I recommend this for others the clothes are great!!

Reply from Sopula2024-09-24

Dear OTrpzs, Thank you for your kind review and for sharing your experience with us. We appreciate your support and trust in our website.We strive to provide exceptional service to all our customers, and we're delighted that our efforts were appreciated. Sincerely hope to have more opportunities to serve you and wish you all the best

Easy access to choosing designs and…

Easy access to choosing designs and size.

Reply from Sopula2024-09-21

Dear DeVante’ Moody Thank you for your support. We are glad that you have a pleasant shopping experience. We have been committed to creating a simpler and easier shopping website. Your praise is our driving force. If you have any questions, concerns or comments, please feel free to contact us and we will be happy to help you. Kind regards

Shipping took longer than expected

Shipping took longer than expected. Also, the quality of the hoodie on my opinion was not worth $70.

Reply from Sopula2024-09-20

Dear Tyesha Hil, Thank you for this feedback on your recent purchase. We are sorry to hear that shipping time and product quality did not meet your expectations. Since it is international shipping, the package will take a little longer to arrive.Sorry for the inconvenience.We are working hard to improve customer satisfaction in all aspects, your feedback will help us.If you need help later, please feel free to contact our customer service team at [email protected], we’ll do our best to assist. Kind regards

The delivery took a long time but I…

The delivery took a long time but I like the shirt appreciate it working with you

Reply from Sopula2024-09-19

Dear Lu Jay, Thank you for your review of your recent order.We are glad to hear that you like our product.In order to further improve customer satisfaction, we are working hard to improve our shipping services. We sincerely hope to have more opportunities to serve you and wish you all the best.

I have been waiting for my confirmation…

I have been waiting for my confirmation of shipment and or any news on my order and I have emailed them and so far I have not heard anything ? I placed my order on sep 10, it has been 7 days so far and nothing. On their website they say processing takes 1 to 3 days and additional 7 to 14 days to receive them. I am a bit disappointed

Reply from Sopula2024-09-19

Dear Andrew Baca, We are sorry for not communicating with you in time due to the holiday.If your order has not yet been shipped, we would like to mark it for priority shipping.Could you please provide me with your order number so I can look into this immediately? Thank you for bringing this matter to our attention, and we apologize for the inconvenience. Looking forward to hearing from you.

clothes quality and delivery time

im a bit worried on the quality of my clothes and how long it will take for my order to arrive based on the reviews because i paid 115$ for these cloth hoping they would be in good quality and not polyester because i have alot of dogs and hair is a big issue and overall i really hope they bettered there company and my clothes are as good as i paid for.

Reply from Sopula2024-09-19

Dear ayden carlson, Thank you so much for your review.We understand your concerns.Please rest assured that we have strict quality inspection standards and perfect after-sales service procedures. We also have many customers speaking highly of our products and service. If you have any questions about your order, please contact us directly at [email protected] and I will personally ensure that your issue is resolved promptly. Kind regards

Great simple setup.

Great simple setup. I dislike the fact that I would leave stuff in my cart overnight and it would be the next day. Overall this is a great website & I love the products. 10/10 highly recommend

Reply from Sopula2024-09-19

Dear Roxy Bennett, Thank you so much for leaving positive feedback.We are so happy you took the time to share your experience. If you have any questions, concerns or comments, please feel free to contact us.We look forward to being able to assist you again. Thank you for shopping with us!

Good

Good great awesome

Reply from Sopula2024-09-19

Dear timothy SoWavyy, We are glad to hear that you had a great experience with us! We are committed to providing the best service to our customers, which reflects the high quality of the products we provide.If you have any questions, concerns or comments, please feel free to contact us, we are more than happy to help you. Wish you a happy life!

Quality is terrible

I got a shirt and a hoodie and they don’t look that bad, but the quantity is very cheap and you can tell by just looking at it. They’re definitely overcharging for their products.

Reply from Sopula2024-09-14

Dear Trey Hyatt, Thank you for sharing your review. I'm so sorry to hear you were not completely satisfied with the quality of our clothes. We will attach great importance to your comments because our goal is to provide high-quality products.If you have a return request, you can contact our customer service team at [email protected] and I will personally ensure that your issue is resolved promptly. Kind regards

Nice options

Nice options. Great prices. Some things fit better than others.

Reply from Sopula2024-09-13

Dear OKBNVS, Thank you so much for taking the time to share your positive experience with us! Here you can choose the products you like, and we guarantee you worry-free after-sales service.We appreciate your support and can't wait to serve you again soon! Kind regards

nevermind

nevermind, i got my package today! my tee is super cute & i can’t wait to wear it, thank ya’ll Sopula 😝😝!

Reply from Sopula2024-09-11

Dear dai ⭐️, Thank you so much for kind words. Knowing that we went above and beyond your expectations is a goal we strive for, so we are so happy you took the time to share your experience. We sincerely hope to have more opportunities to serve you and wish you all the best.

Thank y’all for your reviews

Thank y’all for your reviews. I just placed my order September 5th and was looking forward to having my items back by my birthday on the 23rd. Back to the drawing boards. Order#CWE36870

Reply from Sopula2024-09-10

Dear Demarrio Dobson, Thank you for sharing your feedback. Your order is being processed normally. Considering your situation, we will arrange priority shipment for you. Please tell me your order number, or you can contact our customer service team directly at [email protected] and I will review and process your order. Thank you very much for your patience.

Still ain’t got my shirt yet

Reply from Sopula2024-09-11

Dear Customer, Thank you so much for taking the time to leave your feedback. If your order has not been shipped yet, we will give you priority;if your package is still in transit, you can contact our customer service team at [email protected] and we will look into and expedite delivery for you. Thank you for bringing this to our attention and we apologize for the inconvenience.

The closest

Reply from Sopula2024-09-11

Dear Montavious Bryant, Thank you so much for your review. We are committed to providing the best possible service to our customers, reflecting the high quality of the products we offer.If you have any questions, concerns or comments, please feel free to contact us and we will be happy to help you. Kind regards

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