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Shopping & Fashion

Sopula

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837 reviews

3.0837 reviews
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About Sopula

Data updated
Website
sopula.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
99 reviews
Replies to negative
100% (366/367)
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About this business

Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.

Written by the business, not verified by us.

Is Sopula legit?

Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information. Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.

Auto-generated from all reviews of this business. For reference only.

What people say

Emailing me

Reply from Sopula2024-08-29

Dear Cayden W, Thank you for your purchase, we are happy to answer any questions you may have about your order. Could you please provide your order number and any other relevant details?We will email you shortly to further assist you regarding your order.Looking forward to your reply. Best wishes

I did get my order in time for back to…

I did get my order in time for back to school but the shirts were so off I got a boxy tee shirt that is supposed go down to my elbow and it fits like a regular tee shirt and I even got a size up so this is just a warring to you guys out there

Reply from Sopula2024-08-28

Dear Donald Bellefleur, Thank you for your review!So sorry to hear that you are not satisfied with the size of the shirts.We have reported your feedback to the factory and currently we are working hard to optimize the clothing pattern.Thank you for bringing this to our attention, and we apologize again for the inconvenience. Kind regards

Stylish

Website shopper friendly all product detail easy to view . Edgy and stylish clothing . Love all the accessories as well

Reply from Sopula2024-08-27

Dear James Lundy, Thank you so much for sharing this review,we are happy to hear that you like our website and products. It warms our hearts to know that you have a good shopping experience, we look forward to the opportunity to be able to provide you with another great experience. Wish you all the best

Amazing site

Reply from Sopula2024-08-27

Dear Work Hard, It is so great to know your expectations were more than met with shopping with us.We are committed to providing the best service to our customers, we sincerely hope to have more opportunities to serve you. Wish you all the best

half order shipped half still not

Hey my order it said has been shipped and i was excited because it is coming up on week 3 or 4 without me having my clothes only to check my order and some items have shipped and others are still awaiting shipment i want to know what’s going on and how i can get this second package asap as i haven’t even got my first one yet my order number is GVI12468 please tell me what’s going on and at least an estimate of how long it will take i don’t want this to be a problem and find it a little ridiculous, thank you.

Reply from Sopula2024-08-26

Dear Ashton Wright, We have received your review and would like to address your concerns. We check that one of your packages is still in normal transportation. The logistics shows that it has arrived in your country. We have urged the local logistics service provider to update you on the status of the package.Processing times vary from project to project. In order for you to get some items early, we ship the prepared items to you first, and then ship the remaining items to you.Pls don't worry, we've marked your second package for priority shipping. We will email you shortly to further assist you. Kind regards

Haven’t got my clothes yet and I order…

Haven’t got my clothes yet and I order on Aug 19 & I need it before my first day of school September 5 #RFQ03119

Reply from Sopula2024-08-26

Dear jahshawn Nelson, Thank you for your review. Since our products are all customized and produced by our factory, a little production cycle is required. We will prioritize shipment for you to ensure our customers receive their packages in a timely manner! To ensure we can help you effectively, please email us at [email protected]’re eager to assist you and ensure that your concerns are addressed promptly! Kind regards

Easy to navigate

Very easy to place order and nice selection

Reply from Sopula2024-08-26

Dear Kian Mardasian, Thank you so much for your kind words, I'm glad that you had a pleasant shopping experience. We have been committed to creating a simpler and easier shopping website. Your praise is our driving force. Please feel free to contact us with any questions, concerns, or comments, as we would be more than happy to assist you.

Ordered a jersey August 5th

Ordered a jersey August 5th. Delivery stated that it’d be delivered the 20th of August, but its the 24th, and I need it for my first day of school outfit. Which is August 26th 2024!

Reply from Sopula2024-08-26

Dear N'Rya King, Thank you for your review of your recent order. There have been a lot of orders recently, so your order may be delayed for a few days. We apologize for the inconvenience. We would love to look into this further and properly assist you. Please contact us at [email protected] ! We will be looking forward to hearing from you!

I still haven’t gotten my items but…

I still haven’t gotten my items but they are very nice items

Reply from Sopula2024-08-26

Dear Ms. Mccain, Thank you so much for sharing this thoughtful feedback.We are very glad to receive your appreciation for our products. We would like to follow up with your order.Could you please provide your order number, if you are uncomfortable sharing this information here please contact our customer service team directly at [email protected]. Wish you a happy life

very user friendly

It was very user friendly to navigate and find shorts my son and wanted.

Reply from Sopula2024-08-26

Dear Sunshine Cespedes, We are so pleased to hear your experience with us was great, as your feedback is of most importance to us. We are currently adding more items to choose from and are also committed to creating a friendly service.Please let us know if you have any questions or concerns that we may assist with, for it would be our absolute pleasure.

Cool shirt designs but delivery is not…

Cool shirt designs but delivery is not good i ordered a shirt its now going on day 9 saying awaiting for shipment

Reply from Sopula2024-08-26

Dear que, Thank you so much for taking the time to leave a review. We are glad to hear that you like the design of our shirts and we hope you receive your order as soon as possible.Please contact our customer service team directly at [email protected] and I will review and prioritize your order. Thank you for your patience while we work to resolve this issue.

Great prices

Great prices, easy access, and great size breakdowns

Reply from Sopula2024-08-26

Dear Justin Stephens, Thank you for your positive comments about our clothing! Your encouragement will enable us to continue to produce high-quality and affordable clothing, we will maintain and further improve our services to provide customers with a pleasant shopping experience. Wish you all the best

i need my packages before the 26th

my clothes is stuck on awaiting shipment i ordered it on 8/15/24 and it says itll arrive by the 23rd of august until to the 3rd of september i NEED my clothes before school which stats on the 26th i ordered 2 different orders the first number is GQH99154 and the second is PLM74555 i need my packages before the 26th or there will be no use for them i need the package those two are the order numbers

Reply from Sopula2024-08-23

Dear Apson Thapa, Thank you so much for your feedback! We are so sorry to hear you are experiencing issues with your orders! Since the item you purchaseed is a hot seller, it takes a longer time than usual to process.We have urged the warehouse staff to pack for you as soon as possible. We understand that this is very frustrating and we would like to follow up by email to further assist you. Kind regards

ordered on 8/13/24 it says it would…

ordered on 8/13/24 it says it would arrive by 8/21-8/24 no shipment updates yet need it before 8/30/24 for a trip order number is OLK98390

Reply from Sopula2024-08-23

Dear vhs Juss, Thank you for your review of your recent order. We checked that your order is still being processed due to the large amount of orders in the factory recently.But don't worry, we have marked your order for priority shipping.You will receive a shipping notification email from us once your package has been sent out. We appreciate your patience.Thanks!

Add afterpay as a payment option

Yall just need afterpay thats it other then that maybe faster shipping if possible but good job overall

Reply from Sopula2024-08-23

Dear Alex, Thank you so much for taking the time to share your review with us!Your feedback is very helpful to us. We are currently working hard to solve the problem of slow shipping. Please let us know if you have any questions or concerns that we may assist with, for it would be our absolute pleasure. Kind regards

4/5 stars

I chose 4/5 stars as when purchasing your products the money didn’t translate to aud and instead stayed at usd pricing and charged me double what I was expecting, but besides that I fell in love with all your products and WILL 100% be purchasing again :)

Reply from Sopula2024-08-23

Dear customer, Thank you so much for taking the time to review our page! We will continue to optimize the website and we promise to design more cost-effective shirts for consumers to choose from in order to give back to our customers' support! Sincerely hope to have more opportunities to serve you and wish you a happy life!

Everything has been good it could come…

Everything has been good it could come a little faster but other than that it’s been 👍🏾

Reply from Sopula2024-08-23

Dear Rayden, hank you for leaving such a great review! We're delighted to have provided you with excellent service. TWe always prioritize customer satisfaction to ensure the best possible experience. We appreciate your support!

I didn’t receive all of my items I paid…

I didn’t receive all of my items I paid for and I emailed support and they’re working to resend out the missing out…. Great customer service

Reply from Sopula2024-08-23

Dear Domonique Jones, Thank you for taking the time to share this review.We are so pleased to hear your experience with us was great. Please feel free to contact us with any questions, concerns, or comments, as we would be more than happy to assist you.

Is this a scam?

After reading these reviews, i am beginning to think this site is a scam. I have ordered some clothing yesterday and haven't recieved a single update even after contacting customer support, i need the clothing by the end of August for a birthday. The order ID is ZBH37240. I hope to recieve the clothing in time, please start the shipping process. Once updates are being made and i recieve my clothes, i will leave a positive review reassuring everyone of the scam accusations, and will promote the site on the app TikTok for reliable service and cheap clothing with my large clothing fan base.

Reply from Sopula2024-08-22

Dear Ha Unt, Thank you for your feedback.We are sorry to hear that you have complaints about our website. It is estimated that 1-7 working days will be needed to prepare the product and arrange the shipment. We will immediately urge the warehouse to arrange shipment for you as a priority.We guarantee that all of our products must be sent out to our customers! If you have any questions or need further assistance, please feel free to reach out. We’re more than happy to help and will do our best to address any inquiries you may have. Kind regards

I wondering when my package will by…

I wondering when my package will by pass awaiting shipment I ordered the item 8/16/24 because I was tryna recieve by the 8/23/24 for a event order ID HNN62189

Reply from Sopula2024-08-22

Dear Anthony Santiago, Thank you for your review.We checked your order and it's still being processed. Please rest assured that we will immediately urge the warehouse to arrange shipment for you first.Once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. Kind regards

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