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Shopping & Fashion

Sopula

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837 reviews

3.0837 reviews
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About Sopula

Data updated
Website
sopula.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
99 reviews
Replies to negative
100% (366/367)
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About this business

Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.

Written by the business, not verified by us.

Is Sopula legit?

Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information. Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.

Auto-generated from all reviews of this business. For reference only.

What people say

Placed an order August 1st

Placed an order August 1st. Besides an order conformation and my credit card being charged, I have had zero updates on my order. I emailed customer service, no response. Though I get daily marketing emails. Not ready to consider another order until this one actually ships and arrives. Starting to wonder if placing the order was a mistake. OWU80383

Reply from Sopula2024-08-16

Dear I apologize firstly for the inconvenience brought you. We have checked your order and your package has been created. We will send it to the service provider first. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience! I wish you a happy life! Kind regards

Hello is sopula legit

Hello is sopula legit? because i want to order something but i just dont want it to come in late or not come at all.

Reply from Sopula2024-08-16

Dear Tylan Lee, Thank you for taking the time to leave your review. We understand your concern and can assure you of lawful operation of our company. We have a large customer base coming from America, Europe, Australia, Africa, etc. So please don't worry. We guarantee that our products must be sent out to our customers. Please let us know if you have any questions or concerns that we may assist with, for it would be our absolute pleasure. Kind regards

Still waiting on tracking information

My name is De'Auvion Jackson, and I ordered a shirt on 8/5/24. I have yet to receive any tracking information, and I also sent an email on yesterday regarding my order and I still haven't heard anything back. I really need my shirt for a concert I plan to attend on 8/24. It would be great to hear something so I can plan accordingly.

Reply from Sopula2024-08-15

Dear Deauvion Jackson, Thank you for bringing this to our attention. We apologize for not communicating with you in a timely manner due to the high volume of emails. We would like to help you solve this problem, could you please tell us your order number? We will check and solve it for you as soon as possible. If you are not convenient to provide information, please feel free to contact our after-sales team [email protected], I will handle it for you personally. Sorry for your unpleasant shopping experience again. Kind regards

i didn’t get a tracking number or…

i didn’t get a tracking number or anything and i have not been notified on when my package is coming !!

Reply from Sopula2024-08-15

Dear customer, Thank you so much for your review! We are so sorry to hear you have not received a tracking number. If your order was still awaiting shipment,please don't worry, We are already preparing your products. Could you please provide your order number and any other relevant details so that I can look into this matter immediately? We will urge the warehouse to arrange shipment first. Kind regards

Will purchase again!

Great quality shirt.

Reply from Sopula2024-08-15

Dear Fame Fame, Thank you very much for your wonderful feedback! We are happy to hear that you are satisfied with the quality of our products. Please let us know if you have any questions or concerns that we may assist with, for it would be our absolute pleasure. Wish you all the best

ordered a week ago still not shipped….

I ordered a bulk order about a week ago and it still says awaiting shipment i need these clothes before back to school August 21st over 350$ was spent my order number is GVI12468 please respond so I can possibly get this package in time i will leave a better review once my items come in, thank you.

Reply from Sopula2024-08-14

Dear Ashton Wright, Sorry to have kept you waiting! We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience! Kind regards

I got a full cart im wanting to buy for…

I got a full cart im wanting to buy for back to school but ion know if yall are legit and if it will be here in time.

Reply from Sopula2024-08-14

Dear Bostyn Henry, Thank you for your review. We understand your concern and can assure you of lawful operation of our company. We have a large customer base coming from America, Europe, Australia, Africa, etc. We also have many customers speaking highly of our products and service. So please don't worry. We will arrange shipment for you as soon as possible once we receive your order.If you need additional assistance or have any other concerns, please don’t hesitate to reach out! Kind regards

I love the hoodie from here bit I went…

I love the hoodie from here bit I went to school with it and people were calling it fake because it didn't have a 'tag'so I just wanna know if the hoodie is real or not?

Reply from Sopula2024-08-14

Dear Akhai Williams, Thank you for taking the time to leave a review. The products are all customized and produced by our factory. Please rest assured that we have strict quality inspection standards and our brand is not fake. If you have any questions, concerns or comments, please feel free to contact us, we will be happy to help you! Thanks

I placed an order over 4 days ago and…

I placed an order over 4 days ago and have received no confirmation on shipping, I have emailed multiple times trying to get information and have gotten no response. I also sent an email trying to update my shipping address with my apartment number and again no response. Order number LPR55630.

Reply from Sopula2024-08-13

Dear Derek G, Sorry to hear your order has not been updated. It is estimated that 1-7 working days will be needed to prepare the product and arrange the shipment. If In special circumstances such as holidays or increased orders, the delivery time may be slightly longer than expected. Please rest assured we will give your order first priority and arrange the shipment for you. Thank you so much for your feedback, it is always appreciated.

Hello,

Hello, Good day It’s been over 10 days you told me my parcel will be sent out. Can i please have my tracking number? I need my parcel before 25th of this month or I’ll request for a charge back from my bank. Thanks in advance MY ORDER NUMBER: YHP33554 Kind regards, Jeffrey

Reply from Sopula2024-08-13

Dear Emoghene Jeffrey, We are sorry that your order was delayed because it is a hot-selling style. We have given priority to your order and we will follow up with the shipping information for you by email. Please do let us know if you have any additional questions in the meantime, we are happy to help! Thank you

I bought my shirts almost a week ago it…

I bought my shirts almost a week ago it still says awaiting shipment and when i go to track my order it say unknown and not found i wrote an email y'all dont respond but y'all are still sending me emails i need to know where my package i wanted it to come in before school which is Wednesday and now its saying it doesn’t even know where my package is at

Reply from Sopula2024-08-13

Dear FTty Mmcpatty, Thank you for your review. We are sorry for the misunderstanding caused by the tracking system. If your order tracking information shows unknown, it may be that you used the order number instead of the tracking number. Please don't worry, the system will automatically send the tracking number to you after the package is sent out. If your order has not been updated for a long time, could you please tell me your order number and other information so that our team can look into this matter for you?We will email you shortly to further assist you. Kind regards

I order my packages and it hasent hat…

I order my packages and it hasent hat any conformation or it hasent been shipped and it’s been 7 days my orders number AVH54682 I would like my stuff to come

Reply from Sopula2024-08-12

Dear Ace, Sorry to have kept you waiting! We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience! Wish you a happy life!

tracking number 19927743312

hey, my name is jordan! i ordered something from u guys on august 3rd & it shipped out the 5th here it is the 9th & it still day pending waiting on carrier i have no information regarding this.. i need this package before august the 18th some please help tracking number - 19927743312

Reply from Sopula2024-08-13

Dear Jordan Barnett, Thank you so much for your review! As soon as your order is shipped, the system will automatically send the tracking number to you after the package is sent out, You can track it with the tracking number via https://www.17track.net/en. If your tracking information is not updated, please feel free to reach out to our team at [email protected] so that our customer service may take a look into this with you! Kind regards

i ordered my hellstar shirt august 1st…

i ordered my hellstar shirt august 1st it said it’ll be here august 12 i gotta email saying it was shipped out august 7th i need it before my first day of school which is august 19th i emailed customer service haven’t heard from them since my tracking number is JSEHT0774731083YQ

Reply from Sopula2024-08-13

Dear tonii nelson, Thank you for your support, sorry for not replying to your email in time.I see your package was shipped and is currently in transit. I have urged the logistics company to update the information.Could you pls help us to wait more patiently ?we hope you can get it asap. We will email you shortly to provide you with more information regarding your shipment. Thanks!

Poor Customer Service

Put an order in a week ago. I want to know the status of my order but get no response after a week. order number: ZFX74896

Reply from Sopula2024-08-12

Dear Truzz, Sorry to hear you haven't received an update on your order yet.Since the style you purchased is hot-selling one, it takes a longer time than usual to process.Please rest assured, we will ship it out in first priority once it is ready later. We will email you shortly to provide you with more information! We apologize for any inconveniences caused by our shop. Kind regards

I ordered my clothes on July 31st and I…

I ordered my clothes on July 31st and I haven’t got any confirmation on the clothes SINCE. I had so munch expectations for this website I was going to purchase off of it frequently if everything shipped alright But my packages are still awaiting shipment. Either I would like a refund or confirmation on my clothes. Order Number-ANF14680

Reply from Sopula2024-08-12

Dear Jayvi'Yun Johnson, Sorry to have kept you waiting! We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience! Kind regards

Need my shirt before August 20th

I need my shirt before August 20th. I ordered a sp5der tracksuit which has already been shipped, but my kobe shirt is still awaiting shipment which I ordered on July 28 of 2024. Please do something to speed up the process because I am afraid I won't get my package on time. My order number is TQB49247. Thank you.

Reply from Sopula2024-08-12

Dear Tristan, Thank you so much for your review! Sorry to have kept you waiting, your tracking details have been sent to you by email so that you may keep tabs on your package un its arrival :) We appreciate your patience!

Love all of the different clothing you…

Love all of the different clothing you are able to chose form

Reply from Sopula2024-08-12

Dear David Rabago, We are glad to hear that you appreciate our clothing styles.We are always committed to selling more amazing shirts, your praise is our driving force. Thank you so much for continuing to support our brand! Warm regards

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