Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
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Is Sopula legit?
Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information.
Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.
Auto-generated from all reviews of this business. For reference only.
I’ve see multiple horrible reviews it been a week since I ordered and i haven’t gotten any type of confirmation that it has been sent out when on the website it says transit time 7-12 days??? And whenever i go to track my order on the website the code doesn’t work. I wanted to have these clothes before school starts August 20 which is a reasonable time frame because it is supposed to be shipped in 7-12 days
Update: it’s been 4 weeks and only half of my order has arrived
Order number-CSN66461
Reply from Sopula2024-08-12
Dear Jayvin Clark,
Thank you for your review.Sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible.
Kind regards
I spent 90$ on two sweatshirts and the only update I have received is that they took my money and have no idea when my clothes or going to arrive and if I got scammed or not
Reply from Sopula2024-08-12
Dear Jamelle West,
We are sorry to hear your comments, we understand your concerns and assure you that our company operates legally.
We will check if your order has been sent out, if not, we will mark it as urgent shipment, could you send me your order number?We will email you shortly to better clarify and further assist you.
Kind regards
Dear Kamari Williams,
Thank you so much for this amazing review!Glad to hear you are satisfied with our shirts.
We thank you for taking the time to share your thoughts and experience with us.
Kind regards
Clothing is easily accessible and the price is very affordable!! No issues
Reply from Sopula2024-08-12
Dear Enazajah,
Thank you for your positive comments on our clothing. Your encouragement will enable us to continue to produce high-quality and affordable clothing! We sincerely hope to have more opportunities to serve you.
Wish you all the best
Dear Liz,
Thank you for leaving such an amazing review.
We are committed to providing the best service to our customers, which reflects the high quality of the products we provide.If you have any questions, concerns or comments, please feel free to contact us, we are more than happy to help you.
Wish you all the best
My shirt took very long to get here ,the color of my shirt is very off it was supposed to be purple but it’s pink and the picture on my shirt is not as big as it is on the website .
Reply from Sopula2024-08-09
Dear Jaelyn Ollie,
We are sorry to hear that you are not satisfied with our product.
You mentioned that there are problems with the color difference and size of the product. We will feedback to the relevant department and optimize the product.If you would like further assistance, please send a picture of the product to our team at [email protected] and we will certainly deal with your problem as soon as possible.
Waiting for your reply.
Thanks！
my order number is XKQ52043 and everytime i look to track my package it says unknown i need this shirt for the 20th please get back to me
Reply from Sopula2024-08-12
Dear aniyah marie,
Thank you for your feedback on your recent Sopula order. It is estimated that 1-7 working days will be needed to prepare the product and arrange the shipment.We have urged the warehouse staff to prepare the package for you.Once your order has shipped, Our team will email you to provide you with more information.
We appreciate your patience and time.
Kind regards
Got a metro booming shirt,
It came in so idk what most of these people are on about, but if you want the shirt to fit baggy size up i thought in the picture it looked baggy now it fits normaln
Reply from Sopula2024-08-09
Dear Sebastian,
Thank you so much for your review.There will be a size chart on the product interface, you can choose according to your needs! Since our Asian size is smaller than US size, we suggest choose one size larger than usual size.
If you have any questions, concerns or comments, please feel free to contact us, we will be happy to help you.
Kind regards
Website was really easy to use and payment process was very easy and quick. Can’t wait to see how good the clothes quality is !
Reply from Sopula2024-08-09
Dear Donnell Belton,
Thank you so much for taking the time to share your thoughts on your shopping experience. It truly made our day to hear that you had an awesome experience.
We sincerely hope to have more opportunities to serve you and wish you all the best.
Dear Jonathan L,
Thank you for your support. I am glad that you have a pleasant shopping experience. We have been committed to creating a simpler and easier shopping website. Your praise is our driving force. If you have other ideas and suggestions, please feel free to let us know.
Wish you a happy life.
Dear shhh,
We are thrilled to receive such wonderful feedback on our service! Words cannot express how thankful we are.
Please feel free to reach out to us at [email protected] anytime, as we would be happy to assist you with any questions or concerns.
Kind regards
Well I can’t say much because my shirt hasn’t even shipped yet. I need my shirt by August 12th but that’s probably down the drain now. If there is any way you can ship out my package please do so. I really hope this isn’t some scam because the tees are so cool. My order number is FCZ32635, thank you
Reply from Sopula2024-08-08
Dear Valeyn Gatterer，
Thank you for your review. It is estimated that 1-7 working days will be needed to prepare the product and arrange the shipment. Sorry for the inconvenience.I will urge the warehouse to arrange shipment to you first. Please rest assured that we will ensure your order reaches your destination.
Our team will email you shortly with an update on your order.
Kind regards
I need my order before August 20. I ordered my sp5der tracksuit and kobe t-shirt on July 28 of 2024 and it is still awaiting shipment. Please do something and speed up the process, I am scared that I won't get my package. My order number is TQB49247. Thank you.
Reply from Sopula2024-08-09
Dear Tristan,
Thank you for bringing this to our attention, and we apologize for the inconvenience.One of your orders has been shipped. We will follow up with your tracking details by email. We also have urged our staff to prepare your other package for you first.
If you have any questions, concerns or comments, please feel free to contact us and we will be happy to help you.
Kind regards
I have a cart full but scared to order anything because I need it to be here by the 17th for my birthday. I ordered a shirt a week ago and haven’t received a confirmation that my order has even began the shipping process yet.
Order #: SXY86339
Reply from Sopula2024-08-09
Dear Consistant Customer,
Thank you so much for your review.We can understand your urgent feelings and we really appreciate your patience.Your order has been shipped and is still in transit.I will be following up with you by email to provide your tracking details.
Thanks for your waiting.
I need my order soon as possible for my brothers birthday/back to school gift please respond and send back shipping details order # GYS05903 I might have to cancel my order smh
Reply from Sopula2024-08-09
Dear Dot,
Thank you for taking the time to leave a review.Your order is being prepared now, please rest assured that we will immediately urge the warehouse to prioritize shipment for you to ensure that our customers receive the package in time!We will follow up and assist you with your order via email.
Kind regards
You have terrible customer service. I already emailed you guys and you did reply but you havent returned my order. i asked for my tracking number for my other Order ID CAT98843. Please replay to my email. Ive sent four already.
please and thank you.
Reply from Sopula2024-08-08
Dear Damaris,
Sorry for not replying to your email in time due to the large number of emails recently.Your order CAT98843 is under our normal processing now. Please rest assured that we have marked your order for urgent shipment and you will receive a tracking number via email once your package is dispatched.
Thank you for bringing this to our attention and we apologize for the inconvenience.
Kind regards
i ordered from sopula going on two weeks ago and still haven’t gotten any update and i need my order before August 15
Reply from Sopula2024-08-08
Dear Yana C,
Thank you very much for taking the time to share your shopping experience with us. We are sorry to hear that your order has not been received.
Could you please tell us your order number so we can update you? If you are uncomfortable sharing this information here, please contact our customer service team directly at [email protected] will email you shortly to further assist you.
Kind regards
I need my order before August 10. I ordered my sp5der tracksuit on July 28 of 2024 and still is awaiting shipment . Please do something and I am really afraid I won’t get my package. My order number is QWY36536. Thank you.
Reply from Sopula2024-08-08
Dear Dirie Abdulle，
Sorry to have kept you waiting! I checked that your package has been shipped.We have urged the logistics company to update the information.We will email you back shortly regarding this matter to ensure you are 100% taken care of.
If you have any questions, you can also contact our customer service team at [email protected] Thank you very much for your patience! I wish you a happy life!
i honestly hope my package will be here before the 20th because people keep saying there getting scammed and i hope i don’t and i hope the material of the shirt is cotton and not slik material order number XKQ52043
Reply from Sopula2024-08-08
Dear aniyah marie,
Thank you for your review, we understand your concerns and assure you that our company operates legally.
Could you please provide your order number and any other relevant details so that I can look into this matter immediately?We guarantee that all of our products must be sent out to our customer.
Thank you for bringing this to our attention and we apologize for the inconvenience. We look forward to hearing from you.
IDK what yall got goin on, but I ordered my stuff yesterday (August 4th), and I have gotten 0 updates. I tried to check through the app using my order number (QYV15417), but for some reason nothing pops up like the site is glitching. I just want my hoodie tired of being scammed, packages being delayed for random or odd reasons, or the site just not giving me updates OR A TRACKING NUMBER.
Reply from Sopula2024-08-07
Dear jaylen,
Thank you for your purchase.We understand your concerns and want to assure you that our company operates legally.Your order is still being processed normally, the system will automatically send the tracking number to you after the package is sent out, You can track it with the tracking number via https://www.17track.net/en.
We apologize for any inconveniences caused by this delay and will follow up shortly to provide you with further assistance.
Kind regards
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