Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
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Is Sopula legit?
Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information.
Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.
Auto-generated from all reviews of this business. For reference only.
I ordered the same thing twice and i would like to return one back. I just ordered it today and i payed. i emailed and no emails. i called and no calls back. i really would like to cancel one of my orders. i dont want the same thing twice. Please help. Thank you. The order ID i would like to return is KAM21689. Please return this and EMAIL ME back. I hope this isnt a scam.
Reply from Sopula2024-08-07
Dear Damaris,
We're sorry to hear that you were dissatisfied with our service and we apologize for not communicating with you in time.Your refund request has been marked as urgent.We will follow up with you via email.
Thank you for bringing this to our attention and we apologize for the inconvenience.
Kind regards
The ordering process was easy . A little upset that you don’t except Discover cards and the prices are a bit higher than expected
Reply from Sopula2024-08-07
Dear Mrs. Smith,
Thank you so much for leaving positive feedback. We are committed to producing cost-effective clothes, and we will adopt your opinions.If you have any questions, concerns or comments, please feel free to contact us, we will be happy to help you.
Kind regards
I ordered my cloths on the website on July 29th and it’s been 7 business days and went past the expected delivery date when is my two shirts coming in I need them before august 13th my and I emailed support and for nothing back from them yet my id number is HZI63244
Reply from Sopula2024-08-06
Dear Tyler Burke,
Thank you for your feedback on your recent order.If In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected.We will attach great importance to your review and mark your order for priority shipment.
Thank you for bringing this to our attention, and we apologize again for the inconvenience.Our team will email you shortly to provide you with more information.
Kind regards
I contacted yall email and still no response I spent 171 on them shirts and I’m very angry that I got scammed i used my back to school money I don’t even have a tracking number 🤦🏾♀️ ABW73641
Reply from Sopula2024-08-05
Dear Mariah Mitchell,
Sorry to have kept you waiting! We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible.
We apologize again and thank you for your patience while we work to resolve this issue.
Kind regards
I would like to know what's going on with my order and when i can expect it. I ordered a sp5der punk hoodie tracksuit and sweatpants and a kobe shirt about a week ago and it's still awaiting shipment and i haven't got a tracking number or anything. i'm worried and i need my order before august 20th my order number is TQB49247, thank you.
Reply from Sopula2024-08-06
Dear TristoVidsTV,
Thank you for your review.I'm sorry to hear that you didn't receive your order and you're worried.Please rest assured that we will immediately urge the warehouse to prioritize shipment for you to ensure that our customers receive the package in time!
Please watch out for an email from our team so we can help :)
Thank you!
Cant really say anything, i havent gotten my things, just want the shipping to be faster
Reply from Sopula2024-08-05
Dear Mari Unknown,
Since our products are customized and produced by the factory, it takes a little production cycle. Please rest assured that we have accelerated the processing of orders and urged the warehouse to ship the orders as soon as possible.
Please reach out to us at [email protected] for further assistance and we are happy to provide you with all the details that make the piece you purchased!
Kind regards
i don’t even know how to feel about this , i’m so upset . i’m wondering where my order is at , i ordered 2 cargos and i still haven’t received a tracking number or anything . i’m worried and i need my cargos before the 11th of august my order number is WKJ54757 , thank you
Reply from Sopula2024-08-05
Dear Harsimranjit Singh,
Thank you for your purchase and I am sorry to bring you an unpleasant shopping experience. This is definitely not the customer satisfaction service we promised. In order for you to receive the package in time, we will speed up the warehouse preparation and arrange priority shipment for you.
You may always reach out to our team [email protected] through email or chat to check on this as we are always happy to help!
Dear Ogslim,
Thank you very much for your wonderful feedback! We are happy to hear your suggestions of shipping for our website. We will maintain and further improve our services to provide customers with a pleasant shopping experience.
We appreciate your support and look forward to being able to assist you with any future needs.
Kind regards
Dear Riley Bruce,
Thank you for taking the time to leave such a wonderful review!
We're overjoyed that you had a positive experience with us. We wouldn't be able to run Sopula without your support.
If you have any questions, concerns or comments, please feel free to contact us, we'll be happy to help.
Kind regards
i don’t even know how to feel about this , i’m so upset . i’m wondering where my order is at , it’s been about a week and a half since i ordered my hoodie and i still haven’t received a tracking number or anything . i’m worried and i need my hoodie before the 15th of august . i searched up your guys website and so far i’ve seen everyone saying that it’s a scam . is this a scam ? my order number is SGL19595 , thank you .
Reply from Sopula2024-08-03
Dear Aaralynn Paez,
We are sorry to hear your comments. We understand your concerns and assure you that our company operates legally.
Due to the recent high volume of orders, your order may have been delayed.Please do not worry,your order has been marked as priority shipment.I will expedite the packaging and delivery of your order to ensure that you receive it in time.
If you need assistance, please reach out to [email protected] so that we may look into this further.
Kind regards
CAN I GET A REFUND PLEASE
I ordered July 28 I haven’t heard a word for yall my order number is JAW74197
I would like a full refund because my order not going to be her in time
Reply from Sopula2024-08-03
Dear Kennadi White,
Thank you for your review. We apologize for any inconvenience this may have caused. We will provide you with quality products and services. Please rest assured that we have strict quality inspection standards and perfect after-sales service procedures.Could you please consider keeping the order?
If you need a refund urgently, we will also prioritize it for you. If you are not comfortable sharing this information here, please contact our customer service team directly at [email protected] and I will personally process your refund.
Kind regards
The price wasn’t bad but not gone lie 7.99 shipping is crazy other than that everything else was good
Reply from Sopula2024-08-02
Dear Heem,
Thank you for your kind words.We are more than happy to hear we were able to provide you with an excellent shopping experience along the way.Due to international transportation, customers need to bear the overseas shipping costs. Please rest assured that the quality of our products will not disappoint every customer.
Thank you so much for supporting our brand!
I like your website. It's neat. I hope my shirts looks cool when it comes it.
Reply from Sopula2024-08-03
Dear Terryll Pritchard,
We are so pleased to hear that you like our website, we will maintain and further optimize our website to provide customers with an excellent shopping experience.If you receive your shirts and have any questions please feel free to contact us.We are willing to follow up by email to help answer any questions you may have!
Thank you so much for supporting us!
I ordered a pair of shorts. They are horrible. Did not match the picture at all. Everything about them were different. I had ordered a tshirt before and it was great, so I was very disappointed in this product. I have asked for a refund for this item. I not sure I will get one.
Reply from Sopula2024-08-01
Dear Lp,
We are sorry to hear that the quality of the shorts did not meet your expectations. Please rest assured that our goal is to provide high-quality products, and we will feedback to the factory to optimize the details of the product so that customers receive products that match the pictures.
We value every old customer. If you are not satisfied with this purchase, we are willing to solve this problem for you.Please contact our Customer Service team directly at [email protected] and I will personally ensure your refund is resolved promptly.
Kind regards
i like how the clothes look i just haven’t heard anything from them since i placed my order hoping i don’t get scammed for my back to school clothes my order number is QGV43115
Reply from Sopula2024-08-01
Dear Headline Jayo Kvng cap,
Thank you for your feedback!We sincerely thank you for your appreciation of the clothes in our store and promise you that you will receive your order in time.
We are always working hard to improve customer satisfaction and sorry that you haven’t heard any information.
We would like to help you solve this problem, could you please tell us your order number? We will check and solve it for you as soon as possible, if you are not convenient to provide the information, please feel free to contact our after-sales team [email protected], I will handle it for you personally.
Kind regards
I haven’t gotten my shirt yet so really I have nothing to say but I do love them and thank u for providing the clothing for me
Reply from Sopula2024-08-01
Dear Oluwafeyikemi Sadiq,
Thank you so much for your kind words, as your feedback is of the utmost importance to us. We are so happy to hear that you like our clothes and we sincerely hope that you can receive your order as soon as possible.
We understand your feelings, please don't worry.If you have any questions about your order, please feel free to contact our customer service team at [email protected] and I will check and prioritize your order.
Wish you all the best
Well I placed an order on July 21 and it’s July 28 and I have not heard one word about when my order will be shipped. Concerning. I emailed them twice with no response. My son has pictures August 3, starts school Aug 13 and was hoping to have all of his outfits. This is beginning to feel like fraud. I’ll keep you all posted.
Hopefully they can get this together because the product looks second to none. I was close to placing another order thank God I waited.
I noticed Sopula staff has responded to someone on here offering to expedite shipping. Here is my order number WRU72142. Feel free to offer me the same.
Thank you
Update!
After this post I received a very nice email from the company explaining the delay in shipping. The order can last week and the products was of the utmost quality! The graphics and color look “exactly” like the website. I am extremely pleased and they fit true to size for the most part. The cut off shirts do run small so I would order a size up. Still waiting on indirections to exchange but other than that I will be buying again.
Now I know to expect about 3-4 weeks shipping time but it’s worth it. Have not washed yet so hopefully they don’t shrink.
Definitely quality is 10/10. Definitely legit!
Reply from Sopula2024-07-29
Dear Raquel Freeman,
First of all, I apologize for the inconvenience caused by our team's failure to communicate with you in a timely manner.
We understand your concerns and assure you that our company is operating legally. Due to the recent large volume of orders from the factory, your order may not be sent out in time, and we sincerely apologize for this!
Please rest assured that we will immediately urge the warehouse to prioritize shipment for you to ensure that our customers receive the package in time!
Kind regards
It’s been 6 days and my order hasn’t even shipped got a confirmation email about ordering but emailed about the shipping and got no response!
Reply from Sopula2024-07-30
Dear Carsen Splinter,
Thank you very much for taking the time to share your shopping experience with us. We are sorry to hear that your order has not been shipped. Because our team did not communicate in time, it led to your frustrating shopping experience. We apologize for this!
Could you please provide us with your order ID? We will expedite your order through our warehouse and prioritize your shipment. If you are uncomfortable sharing this information here, please contact our customer service team directly at [email protected] and I will personally ensure your issue is resolved promptly.
Kind regards
I ordered 3 t-shirts from Sopula. At first, I thought I got scammed but I emailed their support team and was provided a tracking number and wqs able to easily track my order. It took about 2 and a half to 3 weeks to come! The shirts look great and they are good quality, just like the picture!
Reply from Sopula2024-07-30
Dear Princess,
We are happy to hear that you had a great experience with us!
We are committed to providing the best service to our customers, reflecting the high quality of the products we offer.Thank you for your appreciation of our services, without your support, we would not be able to open the sopula store.
If you have any questions, concerns or comments, please feel free to contact us, we are very happy to help you.
Wish you a happy life!
Can’t really say much because it’s my first time ordering but I hope I get what I ordered because of the reviews and hopefully it’s comes before August 5
Reply from Sopula2024-07-29
Dear Julián Hernandez
Thank you for your support and purchase.Please understand that everything has two sides, we also have many customers speaking highly of our products and service.
Could you please provide us with your order ID? We will expedite the order for you. If you are not willing to share this information here, please contact our customer service team directly at [email protected] and I will personally ensure that your issue is resolved promptly.
Sincerely hope to have more opportunities to serve you and wish you a happy life!