Soul Insole (soulinsole.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
These made a huge difference in the way I walk in my shoes. It made my foot pain disappear so I can finally walk without pain. I plan on ordering more for my other shoes.
Reply from Soul Insole2025-12-23
This brightens our day to hear! Thanks so much for taking the time to write about your experience!
Everything was what I expected...very happy with products. My daughter & I loved the Premium Toe Spacers...very comfortable and feet felt relaxed after using them. We also purchased the Shoe Bubble orthotics which do the job of lifting the arch just right...& I used one of the Stackable Supports to add just a bit more lift for one arch. They fit just right and are very comfortable. I did purchase two different sizes for myself, but found the Small fit perfectly for Size 8 women's shoe. I'm hoping to exchange the unopened Medium for another Small.
Overall, I think the product is very well designed and made with quality materials. I've had "foot" problems for many, many years and have tried every orthotic and foot device and these are the best.
Reply from Soul Insole2025-10-10
Thanks so much for taking the time to write a review about your experience with our products!! We are happy to help you out with an exchange for the smaller size! Please email us at [email protected]
J
Jo · 1 review · Verified · Experienced 2025-07-20 ·
★★★★★
Product not received
Their products are excellent, however this time I ordered and then heard nothing more.
Never recieved the product. Tracking showed that it left the US and then nothing.
Reply from Soul Insole2025-09-02
Hi Jo! This is the first we are hearing from you about this. It looks like your package is still in transit - it has been 6 weeks, so this is taking a little longer than usual, so I am wondering if it has been lost - do you know if Israel is having delivery issues with the war going on? I've looked into your tracking: DHL Express: 9261290198160238978227 The final part of the delivery is done by Israel post and here is the tracking link that global post is sharing: https://doar.israelpost.co.il/en/deliverytracking?itemcode=LV837122772US It's all in Hebrew - can you please reach out to your local post to inquire about the package? Let us know what you find out. We are here to help. If the package is determined to be lost, we can re-ship or refund your order. Please have the heart to reconsider your one-star review. This is very hurtful for our reputation as a small business that deeply cares about our customer's experience. Give us a chance to help you and resolve this situation.
Easy to order and it’s the product that I wanted, it also arrived very quick!
Reply from Soul Insole2025-08-20
Glad to hear that your experience with ordering was easy and that you're happy with the insoles! Thanks so much for taking the time out of your day to write about your experience!
D
Donna · 1 review · Verified · Experienced 2025-06-28 ·
★★★★★
I have these insoles in all of my…
I have these insoles in all of my shoes. They support my arches and I can walk all day without my feet hurting. The orders are processed in a timely way and arrive quickly. I highly recommend these inserts!
Reply from Soul Insole2025-08-11
Hi Donna! We are so happy to hear that our insoles are helping your feet feel comfortable! Thanks for taking the time to write about your experience with our insoles and our company.
i jus love your products. especially how i can customize what my feet need. thanks Soul Insole!
Reply from Soul Insole2025-08-11
We are so happy to hear that you are loving our products and they are feeling good for your feet! Thanks so much for taking the time to write a review!!
Improved technology on the inserts and the darker color looks less dirty. The arch support plus the extra gel ramps work great and make any shoe I wear feel like my Birkenstocks.
Reply from Soul Insole2025-07-31
Thanks so much for writing to let us know about your experience with our insoles! Glad to hear that you like the black color option and that you're combining it with the gel ramps to customize to your needs. We really appreciate the time you've taken to write a review for us. It makes a big difference for our small business!
I have bought about six or eight pairs for all my shoes and very hap pay with them my pl antafasciatis doesn’t trouble me
Reply from Soul Insole2025-08-04
Thanks so much for writing to let us know that the insoles are helping stop plantar fasciitis for you! This brightens our day to hear! Thanks so much for your business and we really appreciate that you took time out of your day to write a review of your experience!!
Love these inserts and quick delivery. I have multiple pairs. They work in walking shoes and sandals and are transferable between types. What's not to like??!!
Reply from Soul Insole2025-07-23
Hi Ludie, thank you for leaving us a review. We are pleased to hear our products are giving you the comfort you deserve.
I love that I can put these in my sandals and no one knows. And I can put in only the ones that fit my need. I didn't realize GBS changed my leg length and that caused sciatica. I still have some issues but am greatly improved.
Reply from Soul Insole2025-07-21
We are so happy to hear that our heel lifts have made a positive difference for you! Thanks so much for taking the time to write a review of your experience. Since you mentioned you still have some issues, please feel free to reach out to us to share more details and we will be happy to help provide guidance and support. We have a variety of foot supports that can be combined with the heel wedges as needed to tailor a support specifically to your foot needs. Our email is: [email protected]
The insole is perfect and works exactly as advertised. It provides arch relief in my walking/workout shoes and sandals. The adhesive is easily refreshed with a water rinse. The service is excellent! I received an incorrect version. It was suggested that I try it and could return it if not satisfied. That insole model didn't work for me and they easily processed an exchange.
Reply from Soul Insole2025-07-02
Hi Mary, thank you for leaving us a review. We are very happy to hear that we were able to assist you in finding the right product for your foot's support and needs.
The insoles are very comfortable, both for me and my husband. Thanks again for the opportunity to be a part of this team work.
Reply from Soul Insole2025-06-28
HI Violet! I'm so happy to hear that you and your husband are enjoying your insoles! Thanks so much for taking the time to write a review of your experience. It makes a big difference for our small business.
Soul Insole worked the first day I put them in my shoes. I have never had any foot pain in over 70 years, until recently. It came on suddenly and I thought it would go away within a few days. I walk over 5 miles most days and within 3 weeks I could barely walk across the house or sleep, it hurt so bad, even with my high pain tolerance. Found out I have plantar faucitis affecting my right foot. I tried 4 or 5 different insoles, compression socks and sleeves, all specifically for plantar faucitis. None worked. More research led me to Soul Insole. After reading about the developer of Soul Insole, I figured I had nothing to lose except, hopefully, the pain. Put them in both shoes, which felt weird to me because I am flat footed. Then headed out for what ended up being over a 4 mile walk for the first time in over 6 weeks. There was no excruciating pain. It was gone and the pain got to be less and less every day. I can walk barefoot across the house again and am back to walking over 5 miles a day, every day. There is a still a mild bruised feeling in my foot, like stepping on a rock barefoot. I ordered more pairs, so I don't have to transfer them to other pairs of shoes. I have also washed them and put them back in my shoes. They work and wash as claimed.
Reply from Soul Insole2025-06-02
Thanks so much for writing about your experience with our insoles. This brightens my day to hear that they have made such a difference for your feet!
I love my inserts! I can put them on top of my insoles from the podiatrist when they get old. That helps on expense! I also use them in my sandals. I wear them every day when it’s warm. They save me from aching feet all summer long! My SIL the physical therapist suggested them. I LOVE them!!
Reply from Soul Insole2025-05-13
Hi Nana, thank you so much for leaving us a review. We are pleased to hear that our product is giving you the support you need!