Excellent product
Excellent product, relieves foot pain almost completely.
Reply from Soul Insole2025-05-05
It brightens our day to hear that our insoles have made such a difference for you. Thanks so much for letting us know!
About Soul Insole
Data updated- Website
- soulinsole.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 100% (2/2)
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Is Soul Insole legit?
Soul Insole (soulinsole.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
great product!
Reply from Soul Insole2025-05-02
Glad to hear that you're enjoying your insoles! Thanks so much for taking the time to write a review!
I'm very grateful to Soul Insole!
You sent me exactly what I needed.
Reply from Soul Insole2025-04-23
Hi Rena! We are so happy to hear that our inserts were helpful for you. Thanks so much for taking the time to write a review and let us know!
Highly Recommend!
Soul Insole is the most supportive and comfortable insole I’ve ever worn / tried. I appreciate the added support wedges that were included in my customizable insoles. I’m on my feet all day for work and I’ve noticed a significantly positive difference in my experience wearing them. My feet aren’t killing me at the end of the day anymore. I even put them in my Ugg boots! Highly recommend!
Reply from Soul Insole2025-04-22
Hi Skyler! This brightens our day to hear that our insoles are making a positive difference for you! Thanks so much for letting us know.
Received personal attention from…
Received personal attention from Founder/Owner. Insoles are great. Recommendation regarding my neuropathy was spot on.
Reply from Soul Insole2025-04-08
Thanks so much for letting us know! It brightens our day to hear that we have been able to help with your neuropathy.
I have been using for more than a year
I have been using for more than a year. After Plantar Fasciitis, I started with orthotics, but then switched to Insoles. Easy to use and gives your foot good support and a good arch
Reply from Soul Insole2025-04-01
Hi Lewis, thank you for leaving a review. We are pleased to hear that our products are giving you the support you need.
Unique product
Unique product, helps prevent my foot from rolling out!
Reply from Soul Insole2025-03-11
Thank you so much for leaving us a review. We are happy to hear that you are enjoying our product.
Another great investment
My go to insoles for dress and casual shoes.
Reply from Soul Insole2025-03-08
Hi Matt, thank you for leaving us a review. We are pleased to hear our insoles are a daily essential for your comfort needs!
Have used these before and have loved…
Have used these before and have loved them because they work for my plantar fascia . In almost one day the pain is relieved. I have given them to 3 other people to use and end up ordering more for me .
Reply from Soul Insole2025-03-03
Hi Joanne, we are so happy to hear that our products have been giving you the support you need. Thank you for sharing our products and leaving us a review.
This was the best surprise I've had in…
This was the best surprise I've had in quite a while. I have used other orthotics in the past, but these are great. They even considered if you needed a lift or help with pronation/supination. The cost was not inexpensive, but it was worth every dollar to me. There is customer support available.
Reply from Soul Insole2025-02-17
Hi Steven, we are so happy to hear that our product is making a huge difference for you and giving you the relief you need! Thank you for leaving us a review.
Perfect for my plantar fasciitis
Great product. They stay in place well. Even when I get my sneakers, totally soaked. I pulled them out and let everything dry and put them back in and they stuck again.
Reply from Soul Insole2025-02-04
Hi Diane, thank you for leaving a review with us. We are happy to hear that our product is working well for your foot needs.
Great customer service
My initial experience with product was not up to expectations but the company promptly reached out, offered advice, education and another solution involving shoe bubbles. I am excited to try a new solution. Regardless of the outcome, I am very pleased with customer outreach. Outstanding.
Reply from Soul Insole2025-02-03
Hi Paramal! I'm so sorry to read this 2nd negative review that you've written. We just spoke over the phone with you and thought that we found a good resolution to move forward after your first review. We have sent you a replacement insole that will hopefully create a better fit for your unique foot needs. Please note that it will take 3-5 days to arrive through the post. Please reach out so that we can help make sure that you are taken care of. We have a 100% satisfaction guarantee. [email protected]
Use in every shoe
Works nicely in my shoes. Easy to use, durable
Reply from Soul Insole2025-01-23
Hi Lee, thank you for leaving a review with us. We are glad to hear the insoles are easy to fit into your shoes for support and relief.
Great product!
Reply from Soul Insole2025-01-20
Hi LD! Thank you for leaving us a review. We love to hear that our products are making others happy.
These insoles are amazing!
These insoles are amazing! Previously, I couldn't wear the same shoe 2 days in a row because of foot pain. Once I switched to these insoles, I can now wear the same pair of shoes day after day without pain! I love them!
Reply from Soul Insole2025-01-09
Hi Debra, thank you for leaving a review. We are pleased to hear that our insoles are giving you the support and relief you need.
The inserts raised my feet up too much…
The inserts raised my feet up too much into the top and toe of my shoes.
Reply from Soul Insole2025-01-04
Hi Cindy! We are so sorry to hear that our Base Orthotics took up too much space in your shoes. Do your shoes have a removable liner? Full length orthotics are designed to replace the original footbed/liner that comes inside the shoes. We have a different product for tighter fitting shoes and shoes that do not have a removable liner. We would love to speak with you and learn more about what's going on with your feet so that we can help. We have a 100% satisfaction guarantee, so you are welcome to return the insoles that you have for a refund. Or, if we can learn more about your needs, we would be happy to help provide guidance towards a product that would be better suited for your feet and your shoes. Please give us a chance to turn your experience around into a positive one! [email protected]
Not the insoles to help with my Morton's Neuroma.
The insoles are probably fine for someone with no foot injuries or issues. The insoles are cushy and the ability to modify them with stick on adjustments sounded promising. Unfortunately, these insoles have not provided any relief for my Morton's Neuroma. I've tried the insoles in several different pairs of shoes with no improvement to my foot pain. But, truly - excellent insoles for someone with healthy, normal feet.
Reply from Soul Insole2025-01-03
Hi April! Sorry to hear that you are not 100% happy with our insoles. It does sound like your foot ailment is more severe. We recommend adding on extra ramps, or combining them with our Shoe Bubble orthotics to increase the thickness and increase offloading of pressure. Placement is also key in these situations. For a Morton's Neuroma, you want to place the ramps so that the front edge drops off right before your pain point. Please give us a chance to work with you and to create a customized solution for your feet. We are here to help you! [email protected]
Great customer support
The insoul shoe supports are very good and comfortable and you can cut the support easily to fit your shoe. Great customer support.
Reply from Soul Insole2025-01-02
Hi Bormas, thank you so much for leaving a review for us. We are pleased to hear our insoles are providing the support and relief your feet deserve.
Pressure relief
The insert took some of the pressure off the ball of my foot. That relieved some of the pain.
Reply from Soul Insole2025-01-03
Hi Adele, we are happy to hear that your getting the comfort you deserve! Thank you for leaving us a review.
My order was processed quickly and I…
My order was processed quickly and I received my package quickly. Very well done and I will order again.
Reply from Soul Insole2024-12-28
Hi William, we are happy to hear that we were able to deliver your order efficiently and promptly. Thank you so much for leaving a review.