With Full-Stack Expertise, SourceIT helps you Design, Orchestrate and Manage Technologies that Drive Business Success.Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.
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Is sourceit.com.sg legit?
sourceit.com.sg (sourceit.com.sg) has a 3.9 out of 5 rating on OK.one, based on 113 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 67% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 88% of negative reviews; 49 of them were added in the last 12 months. Last updated 2026-10-24.
Received the item in excellent condition and in a prompt manner. Connecting the headset to my laptop was a breeze.
Reply from sourceit.com.sg2025-11-28
Thanks for the feedback.
Glad the headset arrived in great condition and on time.
Happy to hear the setup was smooth and hassle-free.
Hope it serves you well.
Collection centre limited parking space. Difficulty finding one.
Reply from sourceit.com.sg2025-11-28
Thanks for the feedback and sorry about the parking inconvenience.
The collection point does have limited lots, especially during peak hours.
We’re working on clearer parking guidance and alternative pickup options.
Appreciate your understanding and patience.
Why are you sending me the survey when I have not received the goods???
Reply from sourceit.com.sg2025-11-28
Thanks for flagging this and sorry for the confusion.
The survey was triggered automatically by our system.
You’re right that it shouldn’t go out before delivery is completed.
We’ve taken note and will adjust this to prevent it from happening again.
Thanks for your patience and understanding.
Professional service and with good knowledge of the products you are selling. Response is quick & addresses to the question asked.
Reply from sourceit.com.sg2025-11-28
Thanks for the kind words and the trust.
Glad the product knowledge and response time met your expectations.
We’ll keep working to stay sharp and helpful.
Looking forward to supporting you again.
Great Shopping Experience with Room for Improvement
The website is easy to use, and my order arrived on time. However, when an item I wanted was sold out under pre-order (approximately 4-6 weeks), the store did not update the availability promptly. Despite this, they suggested good alternative products, which was helpful.
Reply from sourceit.com.sg2024-11-27
Thank you for your detailed feedback!
We’re glad to hear you had a smooth shopping experience and that your order arrived on time.
We apologize for the delay in updating the availability of pre-order items. Your feedback highlights an area we can improve on, and we’re working to address it.
We’re happy the suggested alternatives were helpful, and we hope to serve you even better next time.
Thank you for shopping with us!
Thank you for your review!
We’re glad you were happy with our fast response.
Your satisfaction is our priority, and we look forward to assisting you again.
The sales team responded promptly to change request to the delivery address. Delivery was on time as indicated in our order. All the equipment were installed and working well.
Reply from sourceit.com.sg2024-09-18
Thank you for your feedback! We’re pleased to hear that our sales team responded promptly to your address change request and that your delivery was on time. It’s great to know that the Yealink AV equipment was installed and is working well. We appreciate your business and look forward to assisting you with any future needs!
Communications regarding my order (after my purchase) through Whatsapp were ATROCIOUS. Unresponsive and no follow up until I called and emailed. No receipt / invoice until I emailed to ask for it a week later.
Communications throughout were terrible throughout the whole process.
Reply from sourceit.com.sg2024-09-18
I’m truly sorry to hear about the issues you experienced with our communication. This is not the level of service we aim to provide. We appreciate your feedback and will address these concerns to improve our response times and follow-up processes. Please accept our apologies for the inconvenience caused, and if there's anything else we can do to rectify the situation, feel free to reach out directly.
Thank you for your feedback! We're glad to hear that you were satisfied with our service. We appreciate your support and look forward to assisting you again in the future.
Good competitive pricing and very good response on the phone. Self collection was quite seamless and I was well received. Truly a good purchasing experience.
Reply from sourceit.com.sg2024-09-18
Thank you for your positive review! We're thrilled to hear that you found our pricing competitive and our phone response helpful. It's great to know that your self-collection experience was seamless and that you were well received. We appreciate your feedback and look forward to providing you with excellent service again in the future!
Thank you for your feedback. We're sorry to hear that you found our response time slower than expected. We appreciate your input and will work on improving our response times to provide a better experience in the future. If you have any further concerns or need assistance, please feel free to reach out.
Able to purchase and collect my item within the same day
Reply from sourceit.com.sg2024-09-18
Thank you for your kind words! We're delighted to hear that you found our service friendly and appreciated the same-day purchase and collection. We strive to make the process as smooth as possible for our customers. We look forward to serving you again!
The company I worked for, recently acquired a new office and needed to purchase new video conference tools for the meeting rooms as soon as possible. Sourceit always had the best deals and ready stock. Ordering was fuss free and the items were shipped in a matter of days. And they also have a plethora of well known brands in their inventory. You could almost get anything for your office from them. Bottom line, they fast, reliable and competitively priced.
Reply from sourceit.com.sg2024-09-18
Thank you so much for your detailed review! We're thrilled to hear that your experience with SourceIT was smooth and efficient, especially when setting up your new office. Providing fast, reliable service and a wide range of well-known brands is what we strive for, and it's great to know we delivered for you. We truly appreciate your trust in us and look forward to supporting your office needs again in the future!
Thank you for your feedback! We're happy to hear you were pleased with our pricing and quick delivery. Your satisfaction is important to us, and we look forward to serving you again in the future!
quick response via whatasapp. Price and APC battery as decribed
Reply from sourceit.com.sg2024-09-18
Thank you for your review! We're glad to hear that you found our service quick and the APC battery as described. Providing genuine products and fast responses is what we strive for. We appreciate your trust in us and look forward to serving you again!
I'm very happy with your product selection and your delivery is always prompt.
Reply from sourceit.com.sg2024-09-18
Thank you for your fantastic feedback! We're thrilled to hear that you're happy with the InstantOn 1930 switch and our product selection. It's great to know that our prompt delivery has met your expectations as well. We appreciate your support and look forward to continuing to serve you!
Responsive, helpful, great quality service. I was in the market for a speakerphone but wasn't sure which model would be most appropriate for my use case. When I called SourceIT, the man I spoke to on the phone asked me a few clarifying questions to understand my specific use case and recommended the right product for me. This saved me a lot of time. I was able to pick up the product soon thereafter. I would consider them again in the future!
Reply from sourceit.com.sg2024-09-18
Thank you so much for your wonderful review! We're glad to hear that you had a positive experience with us, and that our team was able to assist you in finding the right speakerphone for your needs. Helping customers find the perfect solution is always our goal, so it's great to know we saved you time and provided the right recommendation. We look forward to serving you again in the future!
They are like a thief , just for 5 mins set up they asking 700 sgd !!
Reply from sourceit.com.sg2024-04-08
We want to clarify that our online purchasing typically does not include setup services unless explicitly specified during the purchasing process and the time needed for a VC setup can vary depending on various factors such as the complexity of the equipment, your specific needs, and the environment in which the setup is to be done.
Very prompt & attentive services. Highly recommended!
Reply from sourceit.com.sg2024-04-08
Thank you for your glowing review! We take pride in providing prompt and attentive service to all our customers, and we're thrilled to hear that you had such a positive experience with us. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
the staff was very helpful with my enquiries and gave good advice.
Reply from sourceit.com.sg2024-04-08
We're delighted to hear that our staff provided helpful assistance and valuable advice during your visit. Customer satisfaction is our priority, and we strive to offer excellent service and support to all our customers. Thank you for taking the time to share your positive experience with us. We look forward to assisting you again in the future!