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sourceit.com.sg

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113 reviews

3.9113 reviews
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About sourceit.com.sg

Data updated
Website
sourceit.com.sg
Category
Media & Publishing
Location
Singapore
Status
Unclaimed
Last 12 months
49 reviews
Replies to negative
88% (23/26)
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About this business

With Full-Stack Expertise, SourceIT helps you Design, Orchestrate and Manage Technologies that Drive Business Success.Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.

Written by the business, not verified by us.

Is sourceit.com.sg legit?

sourceit.com.sg (sourceit.com.sg) has a 3.9 out of 5 rating on OK.one, based on 113 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 67% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 88% of negative reviews; 49 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Essential products or goods could be…

Essential products or goods could be purchased from the Sourceit.com which is very helpful. Appreciated & thanks

Reply from sourceit.com.sg2024-04-08

We're thrilled to hear that you found sourceit.com.sg helpful for purchasing essential products! Providing convenient access to essential goods is our priority, and we're delighted that we could assist you. Thank you for your kind words and appreciation. We look forward to continuing to serve you with quality products and exceptional service. Thank you for choosing us!

Excellent Client Service

Wei was very helpful and knowledgeable. After the initial introduction, he understood the client’s needs immediately and can anticipate and fulfill what’s needed eg GST waiver for use outside Singapore and discounts off the list price. We are happy with his excellent service.

Reply from sourceit.com.sg2024-04-08

We're thrilled to hear that Wei provided you with such excellent service! we take pride in having knowledgeable and helpful staff members like Wei who go above and beyond to meet our customers' needs. Your satisfaction is our priority, and we're glad that Wei was able to anticipate and fulfill your requirements, including the GST waiver and discounts. Thank you for taking the time to share your positive experience with us. We look forward to serving you again in the future!

Source IT was very helpful in our…

Source IT was very helpful in our requests.

Reply from sourceit.com.sg2024-04-08

We're delighted to hear that SourceIT was able to assist you with your requests! Customer satisfaction is our top priority, and we're committed to providing helpful and efficient service to all our valued customers. Thank you for taking the time to share your positive experience with us. We look forward to serving you again in the future!

Deny refund to faulty unit

Deny refund to faulty unit, pushed client to manufacturer service centre for warranty repair when its purchased direct from vendor. AVOID this vendor, not trusted!

Reply from sourceit.com.sg2024-04-08

We're sorry to hear about your experience and apologize for any inconvenience caused. Our goal is to ensure customer satisfaction, and we regret that we fell short of your expectations in this instance. We take customer feedback seriously and are committed to addressing any issues promptly. We'll investigate the matter further to ensure improvements are made. Thank you for bringing this to our attention.

There is an option for self collection…

There is an option for self collection instead of delivery but I couldn’t see this option during checkout

Reply from sourceit.com.sg2024-04-08

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the self-collection option during checkout. We're continuously working to improve our website's user experience, and your feedback helps us identify areas for enhancement. Rest assured, we'll investigate this issue promptly to ensure that the self-collection option is clearly visible for future orders. We appreciate your feedback and hope to serve you better in the future.

confirmation email should be sent…

confirmation email should be sent immediately upon online purchase. I should not need to call in to get it.

Reply from sourceit.com.sg2024-04-08

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the confirmation email delay. Your feedback helps us improve our processes, and we'll work to ensure that confirmation emails are sent immediately upon online purchase in the future. We appreciate your patience and understanding, and we look forward to serving you better in your future purchases.

Good Service

Placing order and collecting was seamless ! Thank you.

Reply from sourceit.com.sg2024-04-08

Thank you for your positive feedback! We're thrilled to hear that your ordering and collection experience was seamless. Your satisfaction is our top priority, and we're delighted that everything went smoothly for you. We appreciate your business and look forward to serving you again in the future!

Not flexible in terms of payment

Not flexible in terms of payment. Customer service can be improved. They also didn't do due diligence and one of my items wasn't delivered to me. They had to make their driver go all the way back for just an item because of their mistake. Perhaps checking it properly before delivery can save time

Reply from sourceit.com.sg2023-04-17

Hi Bernice, Our sales staff will reach out to you for further clarification on above stated comment. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

Sourcit had exactly what I wanted, great advice and service

Sourcit had exactly what I wanted, made ordering easy and had a lot of videos of the product in action. For me this was important as I was paying SGD 500 plus for a monitor arm. The staff were great, provided helpful advice and guided me where I had issues ( I needed a special adaptor for my monitor). I would definitely use them again. Service and delivery was fast (even when I gave the wrong postcode).

Reply from sourceit.com.sg2023-04-17

Hi Michael, Thanks for your support and compliments, do check out our website at https://sourceit.com.sg/ for more exclusive offers. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

Team was helping with guiding me…

Team was helping with guiding me through from getting to the office and how to make payment of my Lenovo docking station. He even talked me through which docking station would be suitable for my use. Thank you.

Reply from sourceit.com.sg2023-04-17

Hi Kelvin, Thanks for your support and compliments, do check out our website at https://sourceit.com.sg/ for more exclusive offers. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

Great customer service

Friendly staff members. Responds promptly to questions. Provides good technical advice.

Reply from sourceit.com.sg2023-04-17

Hi Ian, Thanks for your support and compliments, do check out our website at https://sourceit.com.sg/ for more exclusive offers. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

Good, website is easy to navigate

Good, Lots of items could be found from this website & it is easy to navigate.

Reply from sourceit.com.sg2023-04-17

Hi Joseph, Thanks for your support and compliments, do check out our website at https://sourceit.com.sg/ for more exclusive offers. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

Fast response to my queries at odd…

Fast response to my queries at odd hours, very accommodating to my request. Will definitely buy from such a responsive company again.

Reply from sourceit.com.sg2023-04-17

Hi Joe, Thanks for your support and compliments, do check out our website at https://sourceit.com.sg/ for more exclusive offers. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

Delivery not honored as per schedule

Order was placed on 4/3/2023 and the delivery of the item was supposed to be done within 2-3 days excluding Sunday, but till today,13/3/2023, it is more than a week that the goods is still not delivered to the given address as advised and this is very disappointing and poor service indeed.

Reply from sourceit.com.sg2023-04-17

Hi Sonny, Will feedback internally. Thanks. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

Poor Comms

Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be delivered. Was told “tomorrow”. No apology. Would have been good if SourceIT notifies customers about a delivery delay instead of customers having to call them to find out what’s happened to their purchased item.

Reply from sourceit.com.sg2023-04-17

Hi Michelle, Will feedback internally for shipment and handling. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

No refund received for cancelled order

My order was cancelled on 16 Feb and I’ve yet to receive my refund on that purchase as of 7 March. Was told 3-5 days. Smells like 3-5 weeks and still waiting.

Reply from sourceit.com.sg2023-04-17

Hi Catherine Chion, As per checking the refund was initiated upon your confirmation to cancel the order. Thanks. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

ORDER #EDSSPF1371

Online purchase rather straightforward, payment gateway is also not an issue. We are still experiencing consistently check on our collection schedule as well as invoices. As of today, we are still waiting for the paid invoice for ORDER #EDSSPF1371

Reply from sourceit.com.sg2023-04-17

Hi Wilson, Thanks for your support, will feedback internally. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

Good deal and smooth transaction...

SourceIT follow up with my order and update the status. Delivery was fast and the service is helpful.

Reply from sourceit.com.sg2023-04-17

Hi Denise, Thanks for your support and compliments, do check out our website at https://sourceit.com.sg/ for more exclusive offers. SourceIT Pte Ltd 9 Jalan Lembah Kallang, #02-01, Singapore 339565 (5 min walk from Bendemeer MRT Exit A) +65 6978 3502

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