Southern Comfort Cabin Rentals (southerncomfortcabinrentals.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
We rented from Southern Comfort and the place was amazing! We booked an incredible place right on Main Street and were able to visit all the cute shops and restaurants. As nice as the place was, their staff was the best part. We talked to their reservations staff before booking and the guest service staff when we needed some local area info and they were so kind. Definitely "Southern Hospitality" at its best.
Unfortunately, we cannot recommend this property. We arrived to find numerous issues, including an incorrect bedroom listing (advertised as a king bed but actually a queen), a non-functioning oven, a TV in the den that constantly flickered whenever it was turned on, excessively noisy ceiling fans, dirty dishes in the cabinets, dirty floors, rodent droppings in kitchen drawers, a dead mouse under the sink, the main deck covered in charcoal ash, the terrace-level deck covered in green mold, and several other cleanliness and maintenance issues. The most concerning issue was the condition of the bed linens in every bedroom. Based on what we found, we did not feel they had been freshly changed before our arrival. We had no choice but to sleep in them the first night because housekeeping could not come until the following day. Even after housekeeping arrived, the bed linens still were not changed until we specifically requested it, despite providing management with a detailed list of everything that needed to be addressed. Maintenance had to come to the property four separate times during our stay. One visit was to replace a downstairs bedroom smoke detector that had been disabled and began chirping throughout the day and night. When we took it down to check the battery so we could put our baby to bed, we discovered it had been permanently deactivated and needed to be replaced. Communication was also very poor. Responses through the Airbnb app were slow, and management repeatedly chose to communicate by phone after 8:00 p.m. Our requests to speak by phone during normal business hours were ignored, making it difficult to get timely answers while leaving very little documented in the Airbnb message thread. Because this was a holiday weekend, neither the property management company nor Airbnb was able to provide alternative accommodations, so we were forced to remain at the property while the issues were addressed. For a property costing over $500 per night, we expected a clean, safe, and accurately represented home. Instead, we spent the beginning of our vacation documenting issues, coordinating housekeeping and maintenance, and following up on problems that should have been resolved before we arrived. Even after providing a detailed written list and speaking directly with housekeeping, the main deck remained covered in charcoal ash. The terrace-level deck was also covered in green mold throughout our stay. Despite all of these issues, we received only a $167 refund, which did not come close to reflecting the impact these problems had on our stay. We would not stay at this property again, and based on our experience, we would not book another property managed by Southern Comfort Cabin Rentals.
Thank you for taking the time to share your experience. We're genuinely sorry that your stay did not meet the expectations you had when booking your vacation. We understand how disappointing it must have been to arrive and encounter multiple concerns, especially over a holiday weekend when relocating to another property wasn't a realistic option. While our team worked to respond by sending housekeeping back to the cabin, dispatching maintenance multiple times, replacing the smoke detector, and coordinating with Airbnb regarding a partial refund, it's clear that our efforts did not restore your confidence or provide the experience you deserved. Regarding the oven, we understand it was reported as not working upon your arrival. A licensed appliance technician was dispatched and, after inspecting the appliance, found it to be operating properly at the time of service. Even so, we recognize how frustrating it is when something appears not to be functioning during your vacation, and we're sorry for the inconvenience and uncertainty it caused. Cleanliness, accurate listings, and responsive communication are standards we take seriously, and we're disappointed that we fell short in several of those areas during your stay. Your feedback has been shared with our operations, housekeeping, and property management teams so each concern can be thoroughly reviewed and addressed. While we recognize this response cannot change your experience, we appreciate you bringing these issues to our attention. Feedback like yours helps us identify where we need to improve, and we remain committed to providing a better experience for future guests. We wish you and your family all the best, and thank you again for your candid feedback.
At first when we arrive to our cabin at Blue Ridge Georgia 490 Eagles Nest Dr., Blue Ridge, GA. Everything seemed fine. We booked the cabin for four nights. Price is a little high but that’s OK. It’s summertime. Our stay in the cabin was OK. There was a lot of things broken. The hot tub was leaking. They did send out a mechanic to fix it , try to fix it unable to fix it, ,but we did notice the downstairs bedroom would not lock or the bathroom so no privacy there and also we noticed a lot of the baseboards on top of the kitchen. Cabinets were busted and broken so we said that’s fine. We still enjoyed our stay and had a great time but then when we get HOME , another bill two days later , saying that we had a dog in the cabin I don’t even own a dog. I’ve never owned a dog my whole life we had a dog next-door run into our cabin just for a second, but I kicked the dog out really quick now they’re trying to charge me a fee watch out. These people are shady. Very scandalous. Very very sneaky people ????? Make sure you documentation everything when you first go in their cabins take pictures. They’re trying to say that we had dog food in the cabin. That’s not true because I don’t own a dog. Why would I bring dog food to a cabin when I don’t own a dog.!!!
Joshua, Thank you for taking the time to share your feedback. We’re genuinely sorry that parts of your stay did not meet expectations, especially regarding the hot tub issue and the maintenance concerns you experienced during your visit. We appreciate you bringing those items to our attention, and we understand how disappointing it can be when a vacation doesn’t feel seamless. We also appreciate your acknowledgment that our team responded by sending maintenance during your stay, even though we recognize the hot tub issue was not fully resolved to your satisfaction. We’ve shared your notes regarding the bathroom/bedroom locks, exterior maintenance, and view expectations with our team for further review. Regarding the early check-in fee, we understand that additional charges can feel frustrating. Our early arrival option is an optional service offered when operationally possible, and the fee helps cover the additional labor and scheduling required to prepare a home safely and thoroughly ahead of standard check-in. This fee is disclosed prior to confirmation and is standard practice across many vacation rental operators. We want to address the pet fee concern, as we take billing accuracy and guest trust very seriously. The pet fee was not assessed arbitrarily. During our post-departure inspection, our team documented multiple signs consistent with a pet being present in the cabin. While we understand there may be confusion or circumstances we are unaware of, we would never intentionally charge a guest without cause. If you believe there has been a misunderstanding, we welcome the opportunity to discuss it directly and review the documentation together. Please contact our office at your earliest convenience. Thank you again for your feedback, and we wish you all the best. The SCCR Team
We had a group celebration for my wife’s birthday. The cabin was perfectly equipped to handle our party of 10. A secluded feel to the location along the river while only minutes from town. We thoroughly enjoyed our stay. Highly recommend.
Thank you for your kind review! We’re honored your wife’s birthday celebration was spent with us and so glad the cabin was a great fit for your group. It’s wonderful to hear you enjoyed the peaceful river setting and had such a memorable stay. We’d love to host you again soon!
Everything we needed for the weekend stay was available. I didn't have to make not one call to have any Services completed it was a perfect weekend my husband was able to fish multiple days caught a lot of fish enjoyed himself everything was convenient. It was a perfect stay and I would recommend you to everyone and we'll be back too.
Thank you for your wonderful review! We’re so glad your weekend getaway was seamless and relaxing, and that your husband enjoyed such great fishing. It means so much to hear everything was convenient and just right for your stay. We truly appreciate your recommendation and look forward to welcoming you back soon!
We had an absolutely wonderful stay at this beautiful cabin through Southern Comfort Cabin Rentals! From the moment we arrived, everything exceeded our expectations. The cabin was spotless, beautifully decorated, and had the perfect balance of cozy charm and modern comfort. The setting was peaceful and relaxing, with stunning views that made it easy to unwind and truly enjoy our time away. Every detail was thoughtfully taken care of—from the well-equipped kitchen to the comfortable beds and inviting living spaces. It truly felt like a home away from home. The rental process was smooth and stress-free, and the Southern Comfort team was responsive and helpful throughout our stay. Whether you’re looking for a quiet getaway or a place to make special memories with family, this cabin is the perfect choice. We can’t wait to come back and would highly recommend Southern Comfort Cabin Rentals to anyone looking for a top-notch mountain escape!
Thank you so much for your thoughtful review! We’re thrilled to hear you had such a wonderful stay at Soaring Hawk and that the cabin felt like a true home away from home. It means so much to know you enjoyed the comfort, beautiful views, and thoughtful details, and that your experience with Southern Comfort Cabin Rentals was smooth from start to finish. Creating memorable mountain getaways is exactly why we do what we do. We’d love to welcome you back again soon!
This home was amazing! Huge and beautiful and well equipped in every way. We had a wonderful week with three generations together in lovely Blue Ridge.
Thank you for your kind review! We’re so glad the home was a great fit for your family and that you enjoyed your time together in Blue Ridge. We’d love to host you again soon!
The accommodations were clean, well stocked. Enjoyed the pool table. I enjoyed the hot tub experience. The beds were comfortable.
Thank you for your kind review! We’re so glad you enjoyed the cabin’s comfort and amenities, especially the pool table, hot tub, and cozy beds. We’d love to welcome you back again soon!
All around experience was great! Easy booking and choice of cabins. The cabin chosen was even better then the pictures.
Thank you for your kind review! We’re so glad you had a great experience and that the cabin exceeded your expectations. Hearing it was even better than the photos is wonderful to hear. We’d love to welcome you back again soon!
I appreciate the variety of offerings, professional photos, website navigation and stellar customer service. The uniqueness and interior cleanliness along with necessary supplies are well thought out. Reasonable pricing. I had requested, through the call service to have the outer decks blown off as they were full of heavy dust and debris. The hot tub cover was coated, and all outdoor seating. I was told they would put in a work order, but the entire five days I was there, it was not completed. Aside from everything else, it was delightful. I have to remark such a beautiful property. I would have liked to have had some river access at the bottom of the stairs leading to the river. I could not get close to the water to dip my toe in or play.
Thank you for your thoughtful review! We’re so glad you enjoyed the property, our customer service, and all the details that made your stay special. We also sincerely apologize that the outdoor areas were not cleaned during your stay after you requested service. That’s not the level of care we strive to provide, and we appreciate you bringing it to our attention. Your feedback about deck maintenance and river access is valuable and will help us improve. We’re grateful you still had a delightful stay, and we hope to welcome you back to Blue Ridge again soon.
Amazing service! Great relaxing cabin with truly amazing view.
We're so glad you enjoyed your stay and appreciated the service. Hearing that you found the cabin relaxing and loved the amazing view means the world to us. We hope to welcome you back for another mountain getaway soon!
The little A frame House was the most perfect get away for our anniversary! Clean and close to down town. And the running water in the back was a great way to end our evenings
Thank you for celebrating your anniversary with us! We're so glad The Little A-Frame was the perfect getaway and that you enjoyed the peaceful sounds of the water each evening. We’d love to welcome you back for another special stay soon!
WE LOVED THIS CABIN!!! Beautiful and quiet. Only thing that we experienced is that it seemed like we may have been the first people to rent this cabin this year and the porches and outdoor furniture were covered in pollen. One of the chairs out at the fire pit was broken upon arrival but that did not impact the use of that area. We tried to clean off the pollen from the screened in porch area, but it was extensive and that area was unusable. If that was taken care of prior to our arrival, this would have been perfect.
Thank you, Larry, for your thoughtful feedback and kind words about the cabin. We appreciate you bringing the pollen and broken chair to our attention, and we're sorry those details took away from your enjoyment of the outdoor spaces. Your feedback helps us improve, and we'll be sure to share it with our team. We hope to welcome you back for an even better stay in the future!
We rented the moonlight retreat for the pool. However when we arrived on Saturday May 30th the pool was green! We were hopeful that issue would get taken care of and that the pool would get clean. However that was not the case. We called Monday to complain about the situation. Tuesday at 1130 the neighbor who lives in the barn in the front of the property came over to throw pool shock into the pool. When we asked him about it he said he is just doing a “favor for the owners” and that if we had a complaint to bring it up with southern comfort. So I called southern comfort again and voiced my opinion. I stated that having the neighbor come was not going to resolve the issue and that I did not want to have to call back in 4 hours when they said my family would be able to swim; when in fact we wouldn’t be able to swim. You guessed right; I had to call back and complain and send more pictures. At this point my family with young kids were getting very frustrated with the fact that the pool was green with algae and cloudiness and sediment. I called, emailed, and sent picture updates everyday. For being on vacation this was not relaxing at all. I spent so much of my time exposing to my kids that it was unsafe to swim in the pool. Southern comfort said that the owners are responsible for the pool and that we needed to wait until Thursday for the regularly scheduled pool cleaning day. Thursday came and the pool lady said she had just treated the pool last Thursday for this algae problem and shocked it then. So the fact that the owners were aware of the algae problem and let the pool continue in this state and have people rent the house is ridiculous. If you cannot maintain the pool to the state that you advertise than you should not have a pool. Southern comfort contract states pristine pool conditions with refreshing and relaxing experience. The fact that we couldn’t use the pool the entire week we were there is extremely saddening. The pool cleaner shocked the pool and closed it until Friday. Unfortunately Friday came and the pool was still green and cloudy and absolutely disgusting. You could not even see the cleaner robot in the deep end because it was that dark and disgusting. Saturday when we left the pool was still green aswell. So I feel bad for the next family to rent the house aswell. All around this was one of the worst and most frustrating vacations I have ever taken. I spoke with 4 different southern comfort representatives and they said they were in contact with owner relations and management to get us into the pool as quickly as possible. Well that never happened and that is quite sad. Extremely disappointed and dissatisfied with the owners (Cecilia and Steven) and also southern comfort for not delivering.
Carley, We are truly sorry for the disappointing experience your family had at Moonlight Retreat. We understand how frustrating and upsetting it must have been to book this cabin for the pool, only to be unable to safely enjoy it during your stay. We sincerely apologize for both the condition of the pool and the repeated inconvenience of needing to follow up for updates throughout your vacation. We understand that your time should have been spent relaxing and making memories with your family, not dealing with ongoing frustrations. Our management team has personally reviewed this situation, and we have taken steps to address both the property concerns and our internal communication. We have also worked directly with you toward resolution following your stay. Thank you for bringing this to our attention. We sincerely apologize for falling short of the experience we strive to provide and appreciate your feedback as it helps us improve. Warmly, SCCR Team
Seamless and easy bookings. Very detailed instructions regarding check in and checkout.
We're so happy to hear the booking process was seamless and that our check-in and check-out instructions made everything easy. We truly appreciate your kind words and look forward to hosting you again!
The house was very nice. The out side areas could use a little updating. Some of the cushions are very flat. The grounds need some work lots of weeds. Overall the house was well done. Grandkids enjoyed all the games.
Thank you, David, for sharing your feedback. We're happy to hear you enjoyed the home and that the grandkids had fun with the games! We also appreciate your comments about the outdoor areas and landscaping, and we'll share them with our team as we continue making improvements. We hope to welcome you and your family back again soon.
We're so glad you had a great time with us. It was a pleasure hosting you, and we hope to welcome you back for another memorable stay soon!
Every step from beginning to end easily done. Attention of staff was remarkable great. Checked in on me to see how first night faired. The location was beautiful. Received actually what I was needing. Rest, quiet peace and the beauty of the trails.
We're so glad your stay gave you the rest, peace, and quiet you were looking for. We appreciate your kind words about our team and look forward to welcoming you back for another relaxing getaway!
The booking process was easy and the host was professional and attentive. The cabin was lovely and the decor was very tasteful and beautiful. The view from the cabin was nice. The only downside was the lake access was very steep and further away than the pictures show. Also, cabin is due a deep clean. I feel that if the cabin had been checked before our check in, a lot of the cleanliness issues would’ve been noticed.
Hey Val, We're so glad you enjoyed your girls' getaway and appreciated the booking experience, décor, views, and attentiveness of our team. We’re sorry the cleanliness of the cabin did not meet expectations. Feedback like yours is important, and we've shared your comments with our team so we can review and improve our preparation process. Thank you for choosing Echoes on the Lake, and we hope to have the opportunity to welcome you back in the future.
The cabin was great! It had everything you could need for a great getaway
Thank you! We're so grateful you chose to stay with us and are thrilled you had a 5-star experience. We hope to welcome you back again soon!
61 reviews matching