THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
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Is spacetouch.com legit?
spacetouch.com (spacetouch.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff who provide exceptional support during purchases and device setup. People also love the effective skincare devices, noting they fit easily into daily routines and deliver noticeable improvements in skin appearance and overall wellness.
However, some customers also noted issues with device quality and difficulties getting timely customer support responses when equipment malfunctioned. A few consumers mentioned receiving faulty chargers or lacking clear instructions, leading to frustrating delays in resolving their equipment problems. Despite these drawbacks, most individuals remain satisfied with the lifetime warranty coverage and replacement process.
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My wife & I are new to the Space Touch Devices as we have both the Reviver Model and the Atlas. We have just started using the Atlas as we are still in our first week. What we experienced already is an amazing difference we feel on the face and neck. We are both in our late 60’s and are excited about the various program modes that will aid us for a healthier body. It is so incredibly simple to use and extremely relaxing as well. The Customer Service is excellent and are in constant contact with you. 2 Thumbs up from our experience!!
I have the Spacetouch Solos that I use for my eczema on my hands. My hands are less red, itchy, dry and inflamed. I had so many questions and Kazi was able to answer all of my questions and concerns. I really appreciate it
We were conned out of $400USD at Cancun airport (VINE GARDEN who are a heavily discounted reseller of Spacetouch products) by a very slick salesman who sold us two bottles of face cream we were told was $400MXN (PESOS) - he never mentioned USD and hid the credit card machine from my view. He then tried to sell us a Spacetouch heat light device for £5k USD which he said was usually al lot more (even showed us on the Spacetouch website) but eventually came down to $1200 after numerous times trying to leave for our flight. We eventually managed to get away from him but when I realised we’d been ‘had’ he had left the shop. Feel very ashamed to have been conned like this as would never have paid this for two bottles of skin cream. Shame on you salesman for conning people and shame on Spacetouch for allowing dealers to sell your products for less than 25% of what you charge people on your website!!
I bought a Spacetouch with the IV red light in the Cancún airport. After using it twice a week for a month I can see a remarkable difference in the “Marionette
Lines” and fine lines. Customer service really came through with a solution to a slight issue I was having. Thanks Kazi!
Ariel was amazing! He showed us the Spacetouch Reviver and how it can improve our facial skin lines and wrinkles by use of the red light therapy to boost collagen production. He also shared with us several products to add to our skincare regimen. Ariel was helpful, informative and very kind to work with. Highly recommend him!
UPDATE: BUYER BEWARE!!!!!! Purchased a Space Touch Spectra Face and Neck Mask. After approximately 12 months, the unit will not stay charged for more than a few minutes and Space Touch will not respond to any of our communications.
UPDATE: Finally reached someone at Spacetouch. The representative told me I would have to pay $119 shipping charge if I wanted to claim for a replacement under the 5 year extended warranty that we also purchased. This was not explained when we purchased the unit or the extended warranty.
My Spacetouch Vega had issues with charging and overheating. I contacted Spacetouch and received an immediate response once filing my claim. I received my replacement in a few days and it couldn't have been a more seamless, easy experience.
Extremely cooperative in working out our situation and replacing our Jupiter device.
The only complaint I have, is the shipping notice said it would arrive on 12/23 (paid for 4 day shipping). Did not receive package until 12/26.
I had problems with my unit. Once they realized that it I could not use it, they exchanged it ASAP. They did not want me to be without it. In addition, they suggested the gummies to improve my results. It was a great suggestion. After a week, I can see how it enhances the unit. Thank you! Thank you! Thank you! I am 73 years old, but my friends commented that I look in my 50s.
Love the product Cosmo led technology works well however ordered ac adapter on October the 23rd never received a update on status by email so a month later sending a second email on status it was delivered thank you!
I am writing to comment on Tonette. Tonette has been helping me since I had to return my Jupiter. There was a problem with the blue setting. Tonette was wonderful. Very helpful and very knowledgeable.
she kept me in touch with the shipping as well as the repair. She even gave me some tips on using my Jupiter for different skin concerns.
I’ve been using my Jupiter One Touch and Vega devices for five years, and they’re an essential part of my skincare and wellness routine. The results are amazing most people can’t believe my real age! The treatments are effective and therapeutic.
My specialist, Tonette from SpaceTouch, is always quick, helpful, and knowledgeable. I even use the blue light for my teens’ acne and the red light to support my son’s muscle recovery. These devices are versatile, reliable, and worth every penny.
⭐️⭐️⭐️⭐️⭐️ Highly recommended!
Your represenative, Tonette, was always very helpful. let us know what had to be done. The best was when we received the cable we had ordered. Based on the picture in your website we thought we were going to need to buy a charger and possibly the base. To our surprise, everything came with the cable.
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