SpareRoom (spareroom.com) has a 4.5 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I didn't rent my suite. I need to have extra 30 days to advertise my suite as contract says.
Reply from SpareRoom2026-06-28
Hi Andre, thank you for getting in touch. We're sorry to hear you didn't find someone for your room this time around.
We can see you have been in touch with us regarding this, and we have already added the free 4-week upgrade to your account. If you have any questions about this, please reply to our latest email.
Best wishes,
The SpareRoom Team
Zane made my experience great. It was great to have someone knowledgeable to talk to in person. He solved my problem and answered my questions and I'm on my way to finding a room again.
K
Kelly · 2 reviews · Verified · Experienced 2026-06-15 ·
★★★★★
They make it easy to post an ad
They make it easy to post an ad. Was able to get a good response from interested people and have someone moving in tomorrow.
How easy and efficient the process it. I like how you match the ad with potentials and provide us that information. That's how I found my tenant. It worked.
E
E. M. · 1 review · Verified · Experienced 2026-06-13 ·
★★★★★
Wonderful experience with SpareRoom customer support!
Safaa was very kind and forthcoming in our correspondence. Not only did they help address the issue of extending my upgrade, but they went above and beyond by offering me some very solid advice about posting advertisements for the future. I really appreciated all their help on this matter, and would definitely recommend SpareRooms upgraded services to other people looking for rooms in a bind.
Abel was professional, patient and most helpful in solving my issue. Previously used SpareRm and found a suitable Roomate. I appreciate the safe guidelines.
M
Mo · 1 review · Verified · Experienced 2026-06-08 ·
Zane Excelled as a Customer Service Representative
Zane checked out everything I did so far to get setup on site. He clearly answered all my questions as a newbie using this site for first time as a landlord. He was able to remove an unwanted photo in my ad and he put the remaining photos in the sequence order that I requested. As a result of his pleasant manner and helpful attitude, he increased my confidence in using this site.
It would of been better if she answered me back and took the room I was offering for rent. Hopefully I will reach out to the right person or they will reac out to me.