speedaf.com (speedaf.com) has a 1.2 out of 5 rating on OK.one, based on 127 user reviews collected here. It is listed under Business Services and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 65 of them were added in the last 12 months. Last updated 2026-10-25.
Most reviewers were let down by their experience overall, describing the logistics company as entirely unprofessional. People frequently complained that deliveries were severely delayed, packages went completely missing, or tracking information remained stuck for many weeks. Consumers also repeatedly struggled to reach customer support, noting that phone calls went unanswered and messages were completely ignored by rude staff members. Though some customers had a genuinely great experience, finding the delivery fast and the local service surprisingly reliable. Reviewers additionally mentioned that their parcels arrived smoothly without any major issues, perfectly matching the regular timing of other standard shipping companies.
Auto-generated from all reviews of this business. For reference only.Got a delivery notification for an online order. The item had not been delivered. I tried calling customer service. I got put on hold and then disconnected after 30 seconds. This happened three times. I emailed customer service and, predictably, got absolutely no reply. Terrible service, terrible customer service, no communications at all. Avoid at all costs.
Fake and scam Sent delivered 2photo one is package another one is door which is someone’s house Not delivery destination place photo It’s totally scam and works for with Shein They insist to deliver and didn’t do it Be careful they do scam It’s a fraudulent company that uses photos of bags containing completely different items as proof of delivery, so it cannot be trusted at all. It appears to have been listed on the stock exchange, but are the investors also part of the scam? It is a company that cannot be trusted in the slightest.
The driver was disgustingly rude , impatient and not willing to help. I gave the driver all the details for the drop off and he still insisted that he wouldn't be going in its either he leaves it with security (as I mentioned that I am not at home but there is someone at home who was going to receive the parcel on my behalf) or he leaves with the parcel.
My experience with Speedaf has been extremely disappointing. My parcel has been stuck on “Out for delivery” without being delivered, and the lack of clear communication and reliable customer service is unacceptable. Customers pay for a service, not endless waiting, excuses, and frustration. I have wasted time trying to resolve this issue without receiving a proper solution. Speedaf needs to take responsibility for its deliveries and treat customers with respect. Based on my experience, I cannot recommend this company. One of the worst delivery services I have dealt with!
The most useless company ever is Speedaf, they should be called Snaildaf, all their staff and riders and nuisance, they always refused to deliver your package and lie that you can't be reached. Stop using them guys.
I order a lot on Shein. And in Switzerland, they use Die Post as a standard package deliverer. As shein moved to Speedaf, I don’t get any packages delivered anymore…
I'm convinced this is a scam site... be warned be careful!!
The guy(Thabo Chabangu) said I should come 10km away from my home to get my parcel,I asked him to come a bit nearer because I have a newborn and we are alone in the house,he refused.Who TF walks such a long distance with a newborn.
If it were possible I gave minus stars. Never received parcel.emails not answered. Phone is fake. Tracking I for is made up.
Awful company! If it is possibe to give zero star this is what it gets. I have an issue with a Temu order that they delivered to the wrong address and person (CH20025684033) and also it can be seen in the photo that is not the correct person and when i call them there is a AI that leads me to a customer service but the phone call is suspended!
Very bad service! Scammers! They stool my delivery
As bad as it Gets! It is extremely Unreliable! They claim to try to deliver the package, but never actually come to the house, or call. Their customer service is worse than terrible. WhatsApp messages don't get answered, Phone calls go directly to voicemail, wich is always full.
I tried ordering something that will be delivered through them and the number of the courier was always busy, won't pick or doesn't exist. It's not fair that you keep people waiting even till the deadline or whatsoever it is. It is very bad customer service.
I am writing to formally lodge a complaint regarding the extremely unprofessional, offensive, and unacceptable behavior of one of your delivery drivers. The delivery was delayed by a full day. The driver informed us that the package would be left at a local grocery store at 9:00 AM the following morning. However, the package was not there, and he refused to answer my phone calls. When he finally handled the delivery, he completely ignored me—despite the package being in my name and me being a legal adult. Instead, he dealt exclusively with my younger brother while taking my ID card. When I confronted him about this lack of respect, he claimed that his mother instructed him "never to speak to women." More critically, he used severe, abusive profanity toward both me and my father. This behavior is completely unacceptable, hostile, and unsafe. I strongly urge you to review your hiring process and vet your employees more thoroughly. I am currently hesitant to submit a formal complaint or provide my name, as this driver is highly unstable and I fear for my safety.
Where do I begin. In Nigeria they are rubbish. 1. Customer service, on phone and WhatsApp does not exist. 2. They lie about attempting to reach you. 3. They actually insist to either travel to them, or meet them half way. Stopping shopping with Temu because of them.
I am writing with all sincere hatred. I wish I could give negative 5 stars. Never in my 26 years of existence have I ever seen this terrible of a customer service. No response email, WhatsApp or calls. Nationwide excuse, "contact number unreachable" and yet the driver's number either doesn't exist or the person is nonchalant and makes more excuses. Please speedaf, delete your delivery service. It ain't a must to exist. Just SHUT DOWN!
Speedaf Akure office, THE WORST...
Never had any problem with temu before, now they use speedaf ,I only received 4 of 5 of my items ,one missing and no help . Don't even know who is at fault temu of speedaf
Speedaf. Der Name verspricht Schnelligkeit. Die Realität sieht ganz anders aus. Zwei falsch zugestellte Pakete liegen seit über einer Woche bei uns, und niemand scheint daran interessiert zu sein, sie abzuholen. Für ein Unternehmen, das «SPEED» im Namen trägt, ist das schon eine beachtliche Leistung. Vielleicht wäre «SNAILAF» eine treffendere Markenbezeichnung. Zumindest wüssten die Kunden dann, was sie erwartet. 😏 ********** Speedaf. The name promises speed. The reality is quite different. Two misdelivered packages have been sitting here for over a week, and no one seems interested in picking them up. For a company with “SPEED” in its name, that’s quite an achievement. “SNAILAF” would be a more fitting brand name. At least then customers would know what to expect. 😏
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