SquadLocker (squadlocker.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
The two individuals that I worked closely with throughout the whole process, were Sofia and Julia. They did an exceptional job helping me with all my questions. They were very patient and they made sure I had an excellent experience. I’m excited to use squad locker moving forward, and I would recommend the platform for it’s ease of use, quality materials and it’s high level of customer service.
Anzhelika Was great to work with. She made the process simple and easy to understand. She was very prompt in her replies and didn’t drag the process out. I would highly recommend her to anyone for services. The store and the gear looks great! 10/10 experience.
I reached out to customer service about an issue with the lettering peeling off. Jairo was very quick to respond and send out an immediate replacement.
I made a very small special order for my 2 grandsons. One of the jerseys was too small. So, I ordered a new one but had it delivered to the wrong address. Ugh, Jairo helped me correct the issue and gave me a heads-up when the jersey was returned to them, and resent to the correct address. This happened over 4th of July weekend and he kept advised during the process! Thank you Jairo and Squad Locker!
I had the pleasure of working with Anzhelika! We walked me through the process of adding a custom jersey to my store. It was a very professional and organized process. Thank you for all your help.
This will be the second year we’ve used this store. Everything from quality to delivery was fantastic.Yeva in customer support has been an absolute asset! Helping with every step of the set up for the store and logo, which was already very easy but needed help due to our colors. She made everything so much easier!
Anzhelika Savchenko from SquadLocker Onboarding was awesome. I have an email chain over 70 emails long with her for uniforms we are ordering. All questions have been answered promptly and thoroughly.
Bohdan was amazing. He was able to help me get my order processed and shipped out stress free and in a timely manner
My order was unable to be delivered because my address was incomplete. It was my fault because I didn't properly check my address before I placed my order. The post office listed it as "returned to sender". I reached out to customer service to figure out what to do next. They responded immediately and flagged my order to be resent to my proper address when it arrived back at the facility. It took a couple of weeks to get the package redirected back to me. This was not Squadlocker's fault and throughout the whole process they were giving me updates. The customer service and communication was excellent. I will not hesitate to order from them again.
Easy to set up and great customer service. Thanks!
Mabel was extremely helpful during our email communications. Courteous, quick to respond and helpful. 5 stars.
Anton was extremely helpful in setting up the store! Site was easy to use.
The customer service and incredibly quick responses to my questions was important. Jairo in particular was great to work with, settled any concerns that I had, and outworked my expectations. Thank you Jairo!
Mireya offered great service and replied promptly to my email!
I had issues with how my custom jackets came out, but I was lucky enough to qualify for their pilot return program. Mabel was incredibly kind and patient with assisting me throughout the whole process. I had issues with the return label because of my country, but she helped find a solution. I now have a new order coming in! Aside from amazing customer care, the quality of the products were great! I plan to use Squadlocker again in the future.
I received 2 shirts in my order that were defective. I sent an email and Michelle got back to me. She was so helpful!! She had me try something to fix it. When that didn’t work she immediately replaced the 2 shirts. She was a pleasure to deal with.
Mireya was excellent—she communicated promptly and was very attentive to our needs. Thank you.
Anton did great! Juggling 2 stores and quickly communicating!
Customer service representative Mireya did a great job solving our problem, no questions asked. When the lettering started to come off a brand-new practice jersey after just one wash, she was quick to remedy the situation by sending a new shirt in the mail. Her prompt replies and kind interactions really sealed the deal for me.
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