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Home & Garden

Stair Warehouse

62 reviews

4.862 reviews
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About Stair Warehouse

Data updated
Website
stairwarehouse.com
Category
Home & Garden
Location
United States · Conroe
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
50% (1/2)
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Is Stair Warehouse legit?

Stair Warehouse (stairwarehouse.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.

What people say

J
James S · 3 reviews · Verified · Experienced 2026-03-26 ·

Wobbly Newel Post Fix!

We had a need to secure a newel post at the top of our stairs, which had become wobbly over time. Pulling everything apart to get at the the floor joists, etc. was out of the question. The folks at Stair Warehouse sell a kit that is designed to fix this kind of problem without tearing everything out. The kit arrived (as advertised) in speedy fashion, was designed with post-install appearances in mind, had quality components, and was easy to install. Best of all, it killed the "wobbles" in our upstairs banister. Just what the doctor ordered!

Reply from Stair Warehouse2026-04-13

Hey James: Thank you for the great review! We’re glad the kit was easy to install and solved the wobble without needing to tear everything apart. We truly appreciate your business and are happy it worked out so well for your project! Shawn 832-797-8219

A
A. McEndree · 1 review · Verified · Experienced 2025-10-31 ·

We are a delivery company and deliver…

We are a delivery company and deliver furniture and appliances. Unfortunately during a washer/dryer combo that was being taken upstairs, one of the guys lost their holding and the unit came back on the other guys. He was pushed into the customer's stair railing; which resulted in some of the balusters being damaged and/or broken. Balusters are NOT easy to find!! Our original order was entered incorrectly, and so we had to reorder. Thank you for your help so we can get this customer's damages taken care of!!

Reply from Stair Warehouse2025-11-19

Thank you for the great review and the thoughtful feedback. I’m glad we were able to help. We truly appreciate your business and your support.