The installer is very good at what he…
The installer is very good at what he does.The product is wonderful also.Very happy with the whole thing. Thankyou.
About Stannah Stairlifts USA
Data updated- Website
- stannah-stairlifts.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 66 reviews
- Replies to negative
- 100% (2/2)
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Is Stannah Stairlifts USA legit?
Stannah Stairlifts USA (stannah-stairlifts.com) has a 4.8 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Great install
Wonderful Company
Josh and Matt did a wonderful job removing our old stairlift and placing in the new one. They explained everything to us and were very knowledgeable. They were friendly, neat and clean. We would recommend this company to anyone looking to purhase a stairlift!
Everyone at Stannah was great to work…
Everyone at Stannah was great to work with. The consultant that came to my house was so professional and knowledgeable. My contact at the company was very patient while I made decisions and the installer was very quick and thorough when installing and training on the unit. We are very happy with how the stair lift works and looks. Good decision.
Easy with no problems at all!
On time and professionally done
Good communication
The installer was great
The installer was on time and prompt in installing the stair lift. He was excellent in explaining the stair lift controls and took time to give a good tutorial to the primary user. The stair lift looks god, operates very smoothly, and is very quiet. The only downside is that the selling agent did not provide the form for us to apply for the tax rebate on this needed piece of healt equipment (and we are still waiting).
Reply from Stannah Stairlifts USA2026-06-22
Thank you for your review and for sharing your experience. We are delighted to hear that your installer was punctual, professional, and took the time to ensure the primary user felt comfortable operating the stairlift. It's also wonderful to know that you are pleased with its appearance, smooth operation, and quiet performance. We appreciate your feedback regarding the tax rebate documentation. Our Customer Service Team has been notified, and the requested paperwork will be mailed to you. Please expect to receive it within 5–7 business days. Thank you for choosing Stannah.
Just had the stair lift installed
Just had the stair lift installed. It is what I expected. I got the powered swivel and powered foot rest, did not expect how necessary they are. Working Well. Peter 6/18/2026
Everything was perfect from start to
Everything was perfect from start to finish....neat, organized and professional. Just anxiousllly awaiting the second one which is curved. Please hurry?!
The technician that installed the…
The technician that installed the stairlift did an excellent job of explaining how the mechanism worked. Safety was paramount. My wife for whom the stairlift is for is very happy.
One week old.
One week old.. So far, so good. Installation by Leo VG, sales by Kevin also went very well. How about seeking us out in a month or two? We will be happy to respond further.
Absolutely perfect installation
Absolutely perfect installation. stress free and fast. and the chairlift functions perfectly
Perfection!
Our Stannah stairlifts are just great! And the service is/was perfection! From the sales people to the installers to the staff at headquarters, we were treated with professionalism, respect, warmth and good humor. We highly recommend this company, without reservation!
Bittell
Excellent installation and the willingness of the company to work with us financially
Installers were great
Installers were great. In and out in 2.5 hours. Explained everything and gave an excellent tutorial. Thank you.
The stairlift is good quality and very easy to use …
The stairlift is good quality and very easy to use. The sale and installation people are Very professional and pleasant to work with.
The installation by James M went…
The installation by James M went smoothly. He was very friendly and went over all of our questions. We are very pleased with our purchase.
Quality and professional employees
Paul was a very nice gentleman who stated the facts not a salesman Leo was an excellent installer who knew exactly how to get his job done more than efficiently. Life is difficult when you get older sooner than you expected and have difficulty with things once taken for granted of It is a pleasure sleeping back in bed and not a chair in the family room I also liked that it is still a family business My husband is still in a 70 year old family business that he is also proud to be a part of I get it
already submitted review
Amazing service …
Kris Singh did an amazing job with the installation. He explained how to use the machine and how to troubleshoot.Great service !!!