Stannah Stairlifts USA (stannah-stairlifts.com) has a 4.8 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Stannah Stairlifts installed a stair chair for my elderly father and the quality of their product is amazing! Family friends went with a cheaper alternative and they’ve had nothing but problems. My dad’s a big guy and this chair is sturdy as heck. Installation was quick and easy and they’re always available whenever we have questions. Staff are friendly and accessible. Would highly recommend.
Very personable. Explained in detail what he was doing and took his time explaining operating information
The installer didn’t show on the original date, everyone was fine when she came, very competent
Courteous, efficient installation.
Jenn was terrific. Explained everything and answered all my questions. I appreciate not having the company name on the van My knees are very grateful.
The Stannah Siena model stair lift is a well designed unit that suits our needs very well. The installation went smoothly and took less than a day. We are very pleased with the increased mobility it provides us.
Excellent knowledgeable staff who came to our home. Great product.
Our problem still exists. We’ll need service to come out again
Hello, Thank you for your feedback. We have sent your information over to our Customer Service Team and someone will be reaching out to you shortly. Sincerely, The Stannah Team
The stair glide is a knee and back saver. I just wish I had done it years ago. I no longer feel trapped downstairs all day until someone was there to help me upstairs. The salesman and installer were both professional, polite, and very helpful.
Sales and installation guys were great. Administrative staff were horrible. Sales guy agreed with me to provide doctor certificate in Sep, but the office says I must give at the time of installation and threatens to uninstall. Tone was rude, unprofessional and threatening. No coordination between sales and office staff, the person i spoke made me feel small and belittled me.
Hello Venu, Thank you for your feedback. We're sorry to hear your experience with our office staff didn't meet your expectations, though we're glad our sales and installation teams provided a positive experience. We appreciate you bringing this to our attention. We'll be reviewing what happened with our team and making improvements to help prevent this from happening again. Sincerely, The Stannah Team
The whole experience was outstanding, from my first phone call to the install. To begin, the salesman (Tony) was fun, professional and knowledgeable. He made sure we understood the features of the model we had chosen. The installers were professional, informative and accommodating.
I was and am satisfied with the end results.
Excellent, professional and efficient.
charged too much money means company is doing good
Loved Eugene, he was friendly, honest and answered all my questions. Leo who installed the lift was great. He did a really good job in the install. My nephew has mastered the transfers from his wheelchair to the lift chair and we love the 5 point harness.
Kevin and Max arrived to conduct a routine check on our stairlift. They were professional, efficient, courteous and kind. They did some minor adjustments and answered our few questions. Our experience with Stannah had been very good from the installation by Carlos and Jose to the recent visit from Kevin and Max.
Installers gave us great advice on how to use the stairlift. They were professional and courteous. They did not leave a mess. Great job.
The guys from Stannah stairlift were efficient, did a great job, communicated instructions clearly and patiently, and even cleaned up well after the install.
66 reviews matching