They did everything right and delivered…
They did everything right and delivered it early. Great value and great communication
About Starforge Systems
Data updated- Website
- starforgesystems.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 0% (0/17)
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Is Starforge Systems legit?
Starforge Systems (starforgesystems.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Im in Barbados
Im in Barbados, so it travelled far, usually build my PC myself, but with the price of Ram/GPUs and the CPU, it really is crazy expensive to buy parts separately and build yourself outside the U.S. My point is, it came packaged beautifully, that was my biggest concern it would get damaged with the shipping, cause lets be honest, the freight forwarders are not gentle with some of the boxes. No issues, booted first time, amazing and runs flawlessly, great job guys and thanks for the build. Very happy with the PC.
The PC runs great
The PC runs great, good shipping protection and build quality. 4 stars because I tried to boost my shipping time and they didn’t respond to my email for a few days and the adjustment time elapsed
I got exactly what I wanted for a price…
I got exactly what I wanted for a price that was reasonable. I can’t think of anything better than that.
Great customer service and beautiful…
Great customer service and beautiful rigs
Fast service
Fast service, great packaging. Most importantly customer support was incredibly fast and solved my issue right away. Will definitely buy from them again (super nice products too).
Amazing product!!
Amazing product!!! Works wonderfully!!
Sent a PC with faulty CPU
Sent a PC with faulty CPU. PC unusable. Official diagnosis done by technician I paid for. No response from seller when going through their official way of handling these problems. Now disputing with my creditor. Now having to buy a new $1000 cpu on my own. Do not do business with this company. They have no phone number!!!
PERFECT Gift, Safe Packaging.
We got a runescape pc and it delivered safely with no issues or damage. All the art that came with it looked super great and I love the quality. My husband geeked out at it! The case was larger than his original and fit his 5070 graphics card with room for extra fans. Definitely recommend!!
Got here super fast and was packaged…
Got here super fast and was packaged extremely good no parts was loose and it met all of mu expectations:)
Easy to setup,great quality
Easy to setup, the pc has insane performance and the build quality is really good, it's well worth the price and the art on the solo leveling pc is really well made.
PC broke in 5 months
I’ve had my PC for only 5 months and my graphics card is already failing. I bought the Radeon RX 9070 XT and I never runs games on max settings. I’m playing RuneScape at the moment and my screen is glitching out and colors are smearing. I turned on the GPU setting on the game and it just crashed my computer. I waited five months to throw away my box incase I need to mail it back and now it’s too late. I don’t recommend at all.
The PC was wonderful it handles…
The PC was wonderful it handles emulation and my steam games wonderfully I don't have a good monitor yet for it sadly I'm pouring this situation but I'm happy to go to good PC from you guys I will suggest all my friends to go for you for PCs the delivery came in perfect also nothing was out of place everything was together
PC case was delayed for a whole month…
PC case was delayed for a whole month without notice. I don’t know how long it would have taken tho cuz i cancelled it…
Took over a week for keycaps to even…
Took over a week for keycaps to even have a shipping label generated. Had to reach out to support the day before they created it and then took longer then advertised.
Amazing customer service
Amazing customer service! Ashley was helpful along every step of the way. She helped me with each step preparation to returning the item. Now i know i can feel comfortable to order from this site
Fantastic service from beginning to end!
Super easy to order, came even faster than advertised. PC runs amazingly well and is whispering quiet. Overall wonderful experience and will likely be buying all my PC's here in the future.
I ordered one of their custom pre-built…
I ordered one of their custom pre-built PCs for a member of my family overseas. When placing the order we were told the lead time and this was fine. The PC actually arrived one day within the lead time - two weeks from the date of order. The PC was really well packed, and had packaging inside to protect the components. The only problem being there are zero instruction on how to safely disassemble the PC and specialist screwdrivers are required. I thought this was rather poor. Fortunately my family member is a regular IT guy so had the necessary tools. I watched him do the unboxing and seeing the sheer joy in his face was heartwarming. The customisations look great. So he plugged it it, connected everything and started it up. "Windows installation cannot continue because it was interrupted" and an OK button. Clicking the OK button did nothing. A restart didn't fix it. Their website at specifically says "Once on, you should find an activated installation of Windows with all your gaming PC’s drivers for stock components, RGB software and XMP enabled." Clearly not. To say I am disappointed and upset is an understatement. I am seething. These are supposed to be premium, high-end, professionally built PCs. And they can't even install Windows! This was supposed to be a special gift for a member of my family who has been through the mill this past couple of years. StarForge do not have a technical support line. Heck they don't even have a phonenumber. Emailing their customer "support" generates a response after a couple of days. So we are now buying installation media and a new copy of Windows. Trust me: I will be claiming this back from StarForge, failing that, my credit card company. UPDATE 2/8/26: StarForge responded actually the same day, for some reason their email didn't arrive. They forwarded a copy of their email the next day with clear and detailed instructions to fix the error, which worked perfectly first time. They also offered telephone support should we require it. The PC functions beautifully. I have therefore amended my review to five stars and would have no hesitation in recommending this company.
Jericho was a real one.
Jericho was very helpful and communicative about my issues. His candid ability to deal with the problem while also coming off as an actual human being is a breath of fresh air for someone who has dealt with company support in other instances. I'd recommend anyone doing the same job, take Jericho as an example of how to just be helpful and personable.
Horrible Experience Do Not Recommend
We received a computer that was not working took almost a week to hear back and be able to talk to anyone by that point I had already ordered my son another computer since this was a gift. The return process has been a nightmare. It has been over 2 weeks since they received the return and they still have not looked at it and processed the refund. Literally one of the worst Customer Service companies I've ever worked with and will never recommend.