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Electronics & Technology

Starry

102 reviews

4.8102 reviews
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About Starry

Data updated
Website
starry.com
Category
Electronics & Technology
Location
United States · New York
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (5/5)
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Is Starry legit?

Starry (starry.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

W
W Mancini · 1 review · Experienced 2026-05-06 ·

Christian was extremely professional…

Christian was extremely professional and polite. Extremely neat and fast. It was a pleasure.

Reply from Starry2026-05-07

THANK YOU FOR ALL THE STARS!!!

R
Robert · 1 review · Experienced 2026-05-06 ·

Good Experience.

Christian was excellent. He was on time and provided a great overview of the features and benefits.

Reply from Starry2026-05-07

Your review makes us smile! 😁😁😁

C
Claire · 1 review · Experienced 2026-05-04 ·

Christian was very professional and…

Christian was very professional and friendly. He had us up and running in less than 5 minutes, excellent job!

Reply from Starry2026-05-04

Reading reviews like this really makes our day. Thank you. 🥰

G
Gr · 1 review · Experienced 2026-05-04 ·

Luis was a great technician !

Reply from Starry2026-05-07

It is our pleasure to serve you.

J
Joseph · 1 review · Experienced 2026-05-04 ·

Swift and Excellent Service

Christian is a consummate professional. He arrived, setup the router, answered my questions and then went on his way. He is an overall polite and respectful individual and I am pleased with the service he provided.

Reply from Starry2026-05-07

Your review makes us smile! 😁😁😁

J
Jamie Murray · 1 review · Experienced 2026-05-04 ·

Apartment Change

I recently changed apartments and Christian was awesome. He was on time, and communicated efficiently. He had the transition completed in under 15 minutes, but more importantly was a pleasure to work with. Great experience.

Reply from Starry2026-05-07

We're happy to hear that your apartment transition was awesome! We appreciate you mentioning the efficient communication and the quick completion. It's great to know you had a wonderful experience.

L
Lexi Bunker · 1 review · Experienced 2026-05-03 ·

Justin kindly asked if they could come…

Justin kindly asked if they could come earlier (otherwise id have waited 2 days), was very polite and called ahead. He quickly identified the problem and fixed the shorted out cable. Thank you, Justin!

Reply from Starry2026-05-04

Reading reviews like this really makes our day. Thank you. 🥰

S
Shreee · 1 review · Experienced 2026-05-02 ·

Christ is highly knowledgeable and he…

Christ is highly knowledgeable and he fixed all the cable and connection issues in the building. He is excellent person. Thanks Chris for all your help

Reply from Starry2026-05-04

It is our pleasure to serve you.

A
Amanda Waite · 1 review · Experienced 2026-05-03 ·

Justin did a great job

Justin did a great job! He was very prompt and fixed my Internet in less than five minutes. Thank you!!

Reply from Starry2026-05-04

Your review makes us smile! 😁

A
Ankit Komawar · 1 review · Experienced 2026-05-01 ·

Good service

Good and quick service - thank you Christian

Reply from Starry2026-05-04

Your review makes us smile! 😁

N
Nikhil Furtado · 1 review · Experienced 2026-05-02 ·

Christian did an amazing job!

Reply from Starry2026-05-04

It is our pleasure to serve you.

V
Vivian Etter · 1 review · Experienced 2026-05-02 ·

Christian was super polite and…

Christian was super polite and professional, made the installation process super quick and easy, and even helped save a bit of money!

Reply from Starry2026-05-04

Your review makes us smile! 😁

J
Jacquelyn · 2 reviews · Experienced 2026-05-02 ·

Awesome experience

Awesome experience! Christian was our technician and he was so helpful. We had just moved into a new apartment, and he made the whole internet setup process easy and stress-free. He was friendly, professional, and made sure everything was working perfectly before he left. Really appreciated his help…highly recommend!!

Reply from Starry2026-05-04

Reading reviews like this really makes our day. Thank you. 🥰

D
Diego Rodriguez Gomez · 1 review · Experienced 2026-05-02 ·

Christian did great!

Reply from Starry2026-05-04

Reading reviews like this really makes our day. Thank you. 🥰

H
Hong Lu · 1 review · Experienced 2026-05-01 ·

Christian has arrived right on time and…

Christian has arrived right on time and installed efficiently, very well done.

Reply from Starry2026-05-01

These mean a lot to our young company. 🥰🥰🥰💖💖💖

K
Kevin · 5 reviews · Experienced 2026-05-01 ·

Christian was Great!

Christian was on time and did quick work of the transfer! Great service and quick solution. Very helpful to make our move easier.

Reply from Starry2026-05-04

Reading reviews like this really makes our day. Thank you. 🥰

A
AJ Mack · 1 review · Experienced 2026-05-01 ·

I’m really impressed with Starry’s…

I’m really impressed with Starry’s service. Christian did an excellent job getting me set up with fast, reliable internet—smooth process from start to finish!

Reply from Starry2026-05-04

Reading reviews like this really makes our day. Thank you. 🥰

N
Nikhil Ramesh · 1 review · Experienced 2026-04-29 ·

Christian helped quickly and…

Christian helped quickly and effectively resolve the Internet issues.

Reply from Starry2026-05-01

Thank you for your review. We appreciate your business!

g
gina Messisco · 3 reviews · Experienced 2026-04-28 ·

Starry is better than Samsung Help Center!

I called Ben at Starry after speaking with Samsung regarding a wifi issue with my TV and was resigned to having a faulty TV from my conversation with Samsung who told me to either get it repaired which might cost more than a new TV or to get an ethernet cable from my internet provider which is Starry. So I contacted Ben about getting a cable but he proceeded to help me with the issue instead and it was fixed with just a few steps! I didn't need a new TV or an ethernet cable and I am a very happy customer now! I told Ben that he was better than the Samsung Help Center and I am very pleased with his help and Starry as an internet provider!

Reply from Starry2026-04-29

Great review! We are happy we could help. We love the positive feedback.

M
Merrill Pecci · 1 review · Experienced 2026-04-29 ·

Christian fixed the issue so quickly…

Christian fixed the issue so quickly and confidently, and was extremely kind during the process! 10/10 amazing service, I couldn't be happier.

Reply from Starry2026-05-01

🥰💖Thank you for the great review! These mean a lot to our team. 🥰🥰🥰💖💖💖