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Electronics & Technology

Starry

102 reviews

4.8102 reviews
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About Starry

Data updated
Website
starry.com
Category
Electronics & Technology
Location
United States · New York
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (5/5)
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Is Starry legit?

Starry (starry.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
JDM · 1 review · Experienced 2026-05-15 ·

Christian was awesome

Christian was fast, efficient, helpful, and answered every question. A great representative for Starry.

Reply from Starry2026-05-18

We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!

g
gamze ozer · 1 review · Experienced 2025-06-20 ·

My starry expert Paul was very helpful

My starry expert Paul was very helpful. He was punctual,very quick and so kind. Thank you, Paul.

Reply from Starry2026-05-14

Reading reviews like this really makes our day. Thank you. 🥰🥰🥰

V
Vic · 1 review · Experienced 2026-05-13 ·

I was a Xfinity customer for 3 years…

I was a Xfinity customer for 3 years and moved to a new apartment. My equipment malfunctioned and their customer service were terrible. It took me 6 hours of support to get someone to schedule an appointment and they wouldn't be able to get a technician for 6 days. I decided to switch to Starry and they had someone ready to come to apartment that afternoon. They sent Christian C who was on time, friendly and super quick! Kudos to Christian and the Starry team. I'm never going back to Xfinity.

Reply from Starry2026-05-14

Thank you for the kind and thoughtful review, and thank you for being the important part of Starry!

E
Elizabeth Lenane · 1 review · Experienced 2026-05-13 ·

Christian the technician.

Christian was an experienced technician. Knew exactly what he was doing and made the transition so easy. This never happened with any service I had with other companies. He was friendly and a joy to talk to and was able to answer any questions I had. This service I received is very hard to find today. Thank you Christian for your great service.

Reply from Starry2026-05-14

Thank you for being the important part of Starry!

K
Kimberly · 2 reviews · Experienced 2026-05-05 ·

Ive used many companies for internet

Ive used many companies for internet Starry has been the best I needed to freeze my account short term and ZAC made it so easy! Done within minutes The same when it was time to reinstate! Appreciate the time and attention they give to customers

Reply from Starry2026-05-14

Thank you for the great review. 🥰

R
Ryan Allen · 1 review · Experienced 2026-05-12 ·

Justin was super nice

Justin was super nice, professional and efficient

Reply from Starry2026-05-14

Thank you. 🥰

R
Robin Park · 1 review · Experienced 2026-05-11 ·

Amazing service

Luis quickly replaced my router with a new one and also fixed my wire that my dog chewed up. He was super professional and a pleasure to work with.

Reply from Starry2026-05-14

We're so glad our technician provided such professional and helpful service. Thank you for sharing your positive experience!

S
Saw Eng Leng · 1 review · Experienced 2026-05-09 ·

Highly recommended!

I just had my first Starry WiFi installed! Christian Cemwenge was awesome! He arrived early before the scheduled time, and the installation was quick!

Reply from Starry2026-05-11

This means a lot to our team. 🥰🥰

L
Lars Najera · 1 review · Experienced 2026-05-09 ·

Christian was great

Christian was great, efficient, and super friendly!

Reply from Starry2026-05-11

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear about your great experience.

A
Alexandra Clayton · 1 review · Experienced 2026-05-09 ·

Have had Starry for several years

Have had Starry for several years, no issues until this AM, I called, did some troubleshooting. The issue needed a technician who they scheduled same day! Christian was on time, friendly and most importantly I am back up and running! Live Starry’s customer service

Reply from Starry2026-05-11

💖Thank you for the great review! This mean a lot to our team. 🥰🥰

T
Taylor Merrifield · 1 review · Experienced 2026-05-09 ·

Christian was extremely professional…

Christian was extremely professional and quick! Highly recommend

Reply from Starry2026-05-11

We appreciate you taking the time to leave us this great review! We're so glad you had a wonderful experience.

K
Kayer · 2 reviews · Experienced 2026-05-09 ·

Luis is amazing

Luis is amazing! He did my first install too, and just like before, he was incredibly quick and professional. My internet was up and running and even better than before!

Reply from Starry2026-05-11

Reading reviews like this really makes our day. Thank you. 🥰

M
Mudassir Khokon · 2 reviews · Experienced 2026-05-08 ·

Christian my man!

Christian my man, Solid guy, great service, good technical knowledge got things done asap! Good management skill and attitude when something didn’t work, resolved it asap.

Reply from Starry2026-05-11

💖Thank you for the great review!

M
MT · 1 review · Experienced 2026-05-08 ·

Christian was amazing

Christian was amazing, patience and knowledgeable. He answered my questions, and provided outstanding service. Thank you.

Reply from Starry2026-05-11

Reading reviews like this really makes our day. Thank you. 🥰

c
customer · 3 reviews · Experienced 2026-05-08 ·

The technician Christian Cemwenge was…

The technician Christian Cemwenge was prompt, friendly and knowledgeable. The install was simple & fast. Perfect.

Reply from Starry2026-05-11

Reading reviews like this really makes our day. Thank you. 🥰

R
Robby Flanders · 1 review · Experienced 2026-05-07 ·

Christin was great and very quickly…

Christin was great and very quickly got everything hooked up

Reply from Starry2026-05-11

💖Thank you for the great review! These mean a lot to our team. 🥰🥰

M
Matt Sav · 1 review · Experienced 2026-05-06 ·

Great wifi!

Christian came and installed our router quickly and seamlessly! Great service and wifi works well.

Reply from Starry2026-05-07

Your review makes us smile! 😁😁😁

L
Lin Zechuan · 1 review · Experienced 2026-05-06 ·

Fast and technically professional

Fast. furious and professional. Get network set up in few minutes. Thank you! Christian.

Reply from Starry2026-05-07

THANK YOU FOR ALL THE STARS!!!

R
Ronaldo · 1 review · Experienced 2026-05-06 ·

He was awesome.

Reply from Starry2026-05-07

Your review makes us smile! 😁😁😁

J
Juan · 1 review · Experienced 2026-05-06 ·

Christian gave me a very fast and…

Christian gave me a very fast and smooth experience.

Reply from Starry2026-05-07

We are happy to hear that the experience was fast and smooth. Thank you for your feedback.