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Travel & Vacation

Stay Sojo

62 reviews

4.662 reviews
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About Stay Sojo

Data updated
Website
staysojo.com
Category
Travel & Vacation
Location
United States · Tampa
Status
Unclaimed
Last 12 months
37 reviews
Replies to negative
100% (2/2)
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Is Stay Sojo legit?

Stay Sojo (staysojo.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

Y
Yolanda Goodlow · 1 review · Verified · Experienced 2026-02-12 ·

The comfort of the unit

The comfort of the unit. It was decorated perfectly and the area was great. I did not want to leave.

Reply from Stay Sojo2026-03-03

Thank you for your thoughtful review, Yolanda! We are so grateful for your loyalty and glad you enjoyed the apartment home.

c
customer · 1 review · Verified · Experienced 2026-02-04 ·

Good stay

Clean. Large. Responsive to concerns.

Reply from Stay Sojo2026-02-12

We appreciate the fantastic review and are glad we could be of service. We look forward to hosting you again soon.

C
Carole · 1 review · Verified · Experienced 2026-01-01 ·

the apartment was super comfy and in a…

the apartment was super comfy and in a great location

Reply from Stay Sojo2026-01-16

Thank you for your thoughtful review, Carole! We love the location and coziness of Seasons at Mount Pleasant too. We're thrilled to hear you enjoyed your stay. Please do not hesitate to contact us if you should need temp housing again.

H
Hao · 1 review · Verified · Experienced 2025-12-09 ·

Great place to stay

Perfect place to transit to other areas during my relocation. My overall stay is excellent except for a bit of inconvenience in receiving an Amazon delivery. I had to call Amazon to get the lock code for every delivery.

Reply from Stay Sojo2025-12-22

Thank you so much for your review! We are thrilled to hear you enjoyed the location of the community and had an excellent stay. Our apologies with the inconvenience you experienced with Amazon deliveries. We understand how frustrating it can be to call for a code each time, and we’re reviewing this process to see how we can make deliveries more seamless for our guests in the future. Thank you again for your valuable feedback and we hope to welcome you again should you need a temporary stay in the future.

A
Ana Castellanos · 1 review · Verified · Experienced 2025-11-30 ·

The apartment was in excellent…

The apartment was in excellent conditions since the day I did the check in. It has all the necessary items for the day to day for kitchen and bathrooms. The service was always great, and the team responded in very short notice to any concern or assistance required.

Reply from Stay Sojo2025-12-11

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We look forward to hosting you again soon.

c
customer · 1 review · Verified · Experienced 2025-11-11 ·

Good service level

Very quick responses and good service level.

Reply from Stay Sojo2025-11-24

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We look forward to hosting you again soon.

B
Bainbridge Avenues Walk · 1 review · Experienced 2025-11-24 ·

Our community at Bainbridge Avenues…

Our community at Bainbridge Avenues Walk has had an exceptional experience partnering with Stay Sojo to provide high-quality corporate housing for our guests. Their team consistently delivers a seamless, stress-free move-in process, ensuring every guest feels welcomed and well taken care of from the moment they arrive. A special thank-you goes to Melissa, who is always professional, responsive, and incredibly attentive to detail. We truly value our partnership with Stay Sojo. Their commitment to service, quality, and hospitality enhances the overall experience at our community, and we look forward to continuing to work together to provide exceptional stays for all future guests.

Reply from Stay Sojo2025-11-24

Thank you for this amazing review! We truly appreciate the kind words and agree. Melissa is a rockstar! We couldn't be more thankful for our partnership and common goal in creating memorable experiences for our guests/residents! Thank you again!

c
customer · 2 reviews · Verified · Experienced 2025-11-06 ·

location is good

i wish the kitchen had more space and more light

Reply from Stay Sojo2025-11-18

Thank you for your review, Erkan! We appreciate your business and value your feedback to improve our accommodations. If there is anything else we can do for you, please let us know!

C
Customer · 1 review · Verified · Experienced 2025-10-05 ·

Business trip

The apartment was very clean & comfortable. If I had to reach out to management, it was always answered promptly & friendly. I'd recommend them highly!

Reply from Stay Sojo2025-11-13

We appreciate the fantastic review, Lisa, and are glad we could be of service! If you have any further needs or questions, please reach out. We look forward to hosting you again soon.

c
customer · 1 review · Verified · Experienced 2025-10-28 ·

My experience with Stay sojo was great

My experience with Stay sojo was great. Any problem I had was very minor, and the company (Rebecca) was super responsive and helpful. Seemless stay for my company assignment.

Reply from Stay Sojo2025-11-12

Thank you, Margaret, for this review! We truly appreciate the kind words and agree that Rebecca is extremely responsive to our guest needs. We are so glad she was able to assist you in your stay, and we hope we can welcome you back in the future. Thank you again!

K
Katiana Herrera Mena · 1 review · Verified · Experienced 2025-10-27 ·

Best Experience

The Sojo Team and Candour House Apartment give the most comfortable staying during this month. The Sojo Team provide an Excellent Customer Service assisting me at any time even with a simple question. I definitely will recommend Sojo company as the best one in this Industry. I hope could stay back on this Apartment complex.

Reply from Stay Sojo2025-11-04

Thank you, Katiana! We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We look forward to hosting you again soon.

D
Dawn · 2 reviews · Verified · Experienced 2025-10-15 ·

Great space

Great space, and personalized care

Reply from Stay Sojo2025-10-22

We appreciate the fantastic review and are glad we could be of service. We look forward to hosting you again soon!

c
customer · 1 review · Verified · Experienced 2025-10-09 ·

Everything was seamless

Reply from Stay Sojo2025-10-16

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We look forward to hosting you again soon!

T
TN · 2 reviews · Experienced 2025-09-01 ·

Prompt Communication and Documentation, Noise Issues Noted

The company communicated well throughout the apartment selection process and responded quickly, providing the necessary documents promptly to prepare for move-in. One thing I wish they had done differently was to pay closer attention to factors like pets, toddlers, noise, or residents working night shifts in neighboring units when assigning apartments to those requesting quieter areas. Nevertheless, they did a good job overall.

Reply from Stay Sojo2025-10-14

Thank you so much for taking the time to share your feedback. We’re glad to hear that our team communicated clearly and made your move-in process smooth! We also appreciate you mentioning the concern of neighboring units with pet and toddlers' noise, as well as residents working evenings — that’s valuable input. We will be sure to keep it in mind when assigning future units, especially for guests who request quieter areas. Your insight helps us continue to improve the Stay Sojo experience for every guest. We’re grateful you chose to stay with us and hope to welcome you again in the future!

G
Germie Drakeford · 1 review · Verified · Experienced 2025-09-30 ·

Sojo review

A fresh experience like home, very clean and comfortable environment. Very flexible when providing customer service, I will continue to using their service.

Reply from Stay Sojo2025-10-08

Thank you for your thoughtful review and glad you enjoyed your stay. It was our pleasure being host to your temporary stay. Thank you again and please know that we are very grateful for your loyalty!

A
Amy Hoyle · 1 review · Experienced 2025-10-01 ·

Completely unacceptable

The Goodwynn apartment complex is not only unsanitary, but maintenance requests are ignored. We have experienced dog feces and urine in the hallways (one pile has been there for 5 days); residents leave their garbage near the chute and as a result, we have not been able to get rid of fruit flies despite asking for an exterminator. Completely unacceptable!

Reply from Stay Sojo2025-10-02

We are very sorry to hear about your experience and truly regret the frustration this caused during your stay. Cleanliness and timely maintenance are extremely important to us, and we take your feedback seriously. We do want to kindly clarify that while your apartment was located at The Goodwynn, your reservation was through Stay Sojo, which is separate from the building’s leasing office. For that reason, we always ask our guests to bring any and all concerns directly to the Stay Sojo customer service team rather than to the leasing office. When issues are reported to us, we are often able to help get quicker responses and coordinate solutions on your behalf. Unfortunately, we were only made aware of these concerns just a few days before your departure, which limited our ability to assist. We truly wish we had the opportunity to address them earlier so that we could have worked toward a better resolution for you. We greatly appreciate your feedback, as it helps us improve the guest experience.

J
Jenna Anderson · 1 review · Verified · Experienced 2025-06-15 ·

Excellent all around

Excellent all around! The place was gorgeous. Customer service was immediate. I would recommend 100%.

Reply from Stay Sojo2025-08-27

Thank you so much Jenna! We love Baldwin Harbor Apartments too. We are so glad to hear that you enjoyed your stay. Please do not hesitate to contact us if you should need temp housing again.

H
Help · 1 review · Verified · Experienced 2025-07-31 ·

5 stars

An amazing temporary housing company with an awesome staff. Very thorough in all they do.

Reply from Stay Sojo2025-08-12

Thank you Home Street Team! We appreciate your business and are grateful for your loyalty!

c
customer · 1 review · Verified · Experienced 2025-07-28 ·

Excellent mngt clean apt with a great…

Excellent mngt clean apt with a great view very responsive

Reply from Stay Sojo2025-08-12

Thank you for your thoughtful review! We are so glad you enjoyed your stay!

N
Namratha · 1 review · Verified · Experienced 2025-07-21 ·

Stay Sojo - a great team to work with for corporate stays!

727 West Madison was a great building for the temp stay organised by Stay Sojo. Overall building has top quality amenities and its location in West Loop was wonderful. The apartment itself was modern and well-kept by Stay Sojo; bed, bathroom etc. was very comfortable. The building is across the street from Whole Foods and walking distance to cafes and restaurants. The Stay Sojo team itself was great - very responsive and attuned to meeting their client's needs, ensuring for a wonderful stay with them. Example - I requested for a desk and chair to be able to work from home, and it was set up for me before I arrived.

Reply from Stay Sojo2025-08-12

Thank you for this review! We truly appreciate the kind words and agree. 727 West Madison is a great location in Downtown Chicago. We are so glad this location worked well for you, and our team was able to assist during your stay. We hope to welcome you back in the future. Thank you again!