there was great confusion on the…
there was great confusion on the location of the apartment, the check in process and maintaince issues. broken A/C that was out over the long weekend. window couldnt close and there was no inital walk through upon occupancy. Three gouges in the kitchen floor and a missing blind pleat on the balcony door. Trash shoot has been out of service for the entire stay.
Reply from Stay Sojo2022-07-12
Mr. McKay, We are so sorry to see you have experienced these issues during your stay with us. This is not the level of service we strive for. We will take your feedback to management to ensure that we learn from this experience. We do hope to have the opportunity to earn back your trust and that you will choose Stay Sojo again in the future.