Stay Sojo (staysojo.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.
I stayed twice for about six months each over a two-year period. In both cases, Rebecca McAra of Stay Sojo took wonderful care. Furnishings were appropriate. The few times I reached out, I received good response. Perhaps best of all, it was just easy.
My experience at Candour House was nothing but amazing. The amenities, the apartment, and the friendly staff all made my experience worthwhile. If I ever return to Durham, I would definitely consider staying at Candour House.
Fantastic stay! Apartment was great. Amenities on property resort like. Personalized customer service, excellent!!! Looking forward to booking many more times!
Thank you for your thoughtful review! We are so grateful for your loyalty and look forward to hosting you again soon!
The apartment was beautiful and provided a very comfortable stay. My only "minor complaint" was that I was there working on my masters at Duke and my apartment faced the pool. The noise from the pool in the afternoons was extremely distracting.
Jacquelyn, we appreciate your fantastic review and value your feedback. We've made note in your file to place you away from the pool for when you return. If there is anything else we can do for you, please let us know!
Great staying, excellent customer service! Recommended!
Thank you, Sheila! We appreciate the fantastic review and are glad we could be of service. If you ever have any further needs, please reach out! We enjoyed hosting your recent stay.
This is my third time with Sojo. Customer service is always incredible. Unfortunately this apartment was very subpar compared to 8800 AMLI down the street and the Capitol View location I stayed in Nashville. The elevator did not work on my side of the apartment unit the last week which was unfortunate. They were pressure washing the parking garage and it was hard to keep up with where I was suppose to park. This is all things out of your control and once again StaySojo is great just this specific apartment was not as comfortable as the other locations I have stayed before. The only thing with the unit was the fridge filter for water was stating it was past replacement from Day 1 and the iron did not work and would leak any water you would put into it. I am well aware I could have emailed and I know with how amazing the service with StaySojo has been in the past they would have fixed those issures immediately but with the line of work we go for there was just never any time and it didn't disrupt me to much. StaySojo gets 5 starts but this specific complex was the reason for less stars.
Thank you for taking the time to share such detailed feedback and for choosing Stay Sojo for a third stay. We truly appreciate your kind words about our customer service and are grateful for your continued trust in us. We're sorry to hear that this apartment did not meet the standards you've experienced at our other locations. While some of the issues you mentioned—such as the elevator outage and parking garage maintenance—were outside of our direct control, we understand how they impacted your overall comfort and experience. We also appreciate you bringing the refrigerator filter notification and malfunctioning iron to our attention. While we're glad these issues did not significantly disrupt your stay, they should have been addressed before your arrival, and we've shared this feedback with our operations team to help prevent similar oversights in the future. Your recognition that our team would have responded quickly means a great deal to us, and we're thankful for your understanding throughout your stay. Feedback like yours helps us improve both our accommodations and our guest experience. Thank you again for your loyalty and for distinguishing between your experience with the property and your experience with Stay Sojo. We hope to have the opportunity to host you again and provide a stay that better reflects the high standards you've come to expect from us.
Tenant/occupants made to complete background checks containing all sensitive personal data. Apartments/lodging is a fully open neighborhood with zero security. Strangers have access to the same premises where tenants went through background screening. Seems counter-productive.
Thank you for your feedback. We understand your concerns regarding both the screening process and the community layout. Background checks are required as part of our standard leasing process to help provide a safe and reliable experience for all residents and guests staying in our apartments. That said, we understand your point regarding the open-access nature of the surrounding community. The apartments are integrated within a mixed-use neighborhood rather than being part of a fully gated or private complex, which may feel different from more traditional secured residential buildings. While the property itself follows the security measures established by the building and management, we understand that individual comfort levels with accessibility and privacy can vary. We appreciate you sharing your experience, as feedback like this helps set accurate expectations for future guests and residents.
Having a place that was very nice and clean close to work made it good. But, the extensive process with paper work I had to go through just to lease for a 10 days was a turn off. Much easier to get a hotel room. Go for the points. Having said that, I did enjoy my stay and would recommend it to others for a longer stay.
Thank you for your feedback. We’re glad to hear you enjoyed the apartment home, found it clean and convenient to your work location, and that you would recommend us for a longer stay. Our standard minimum stay is typically 30 days, and because we operate furnished apartment homes rather than traditional hotel accommodations, there is additional paperwork required to help ensure the security of both our guests and communities. We understand this process can feel more extensive for shorter stays, and we appreciate your patience and understanding. Thank you again for staying with us, and we hope to welcome you back in the future.
I didn't have my keys for the first 3 days.
We’re sorry to hear there was confusion regarding key access upon your arrival. We understand how important a smooth check-in experience is for our guests. We continually review and improve our arrival instructions to make the process as clear and seamless as possible, including confirming key retrieval details prior to arrival for future guests. We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.
Perfect location, saved the government a couple dollars a day, and EXCELLENT Customer Service from start to end.
Thank you for your thoughtful review! We are so glad you enjoyed your stay and glad we could be of service. Looking forward to hosting you again soon!
No complaints, never had any issues with my stay
Thank you so much Jeffrey! We are so glad you enjoyed your stay!
Overall, the stay was very pleasant. The apartment was clean and well equipped with all the necessary items. I enjoyed the amenities the gym was nice, and the outdoor pool being heated was a plus. The property itself is well maintained. The only drawback was the unit in the room that kept turning on and off during the night, which was quite noisy.
Thank you for this kind review! We value your feedback, and glad you enjoyed the Community's Amenities. If you have any future needs in or outside of South Florida, please reach out! We look forward to hosting you again.
They managed every detail with care and kept us informed of everything related to the property
Thank you for your thoughtful review, Jill! We are grateful for your loyalty and look forward to assisting you again for any future needs.
superb! I will really recommend for new starters and new to Canada like me! <3
We appreciate the fantastic review and are glad we could be of service while you begin a new chapter in Canada! All the best!
They were very accommodating and extremely helpful to our needs. They are a great resource for your travel needs. A special thanks to Karla Alvarez and Hardy Mattox
Thank you Stuart for this review! We truly appreciate the kind words. We are glad to hear Karla and Hardy made your stay special, and we look forward to doing it again in the near future.
Sojo was perfect when we needed a temporary home during our renovations. They were organized and responsive and delivered exactly the experience they promised. Highly recommended!!
We appreciate the fantastic review and are glad we could be of service! If you have any further needs, please reach out! We look forward to hosting you again soon.
Everything was great during my stay The building amenities are great, the staff is friendly and willing to help, and even when I needed maintenance they came right away.
Thank you for this kind review! We are so glad you enjoyed your stay at Monarc at Met. We agree, their amenities are amazing and the maintenance team is top notch! Please do not hesitate to contact us if you should need temp housing again.
Rebecca was awesome !! Helped me with my WiFi, and a broken coffee maker. Super quick with responses as well. Very happy
Thank you so much, Jacob! We are happy to hear that Rebecca provided you with first class service! If there is anything else we can do for you during your stay, please let us know!
We were very pleased that our apartment was well furnished and VERY quiet -- with zero noise from any neighbors.
Thank you so much Peter! We are so glad you enjoyed your stay this year and look forward to greeting you back to Baldwin Harbor.
We have used stay Sojo to obtain apartments in Boca Raton, Florida for the past two years Melissa manchon and Karla have provided us with excellent service and look forward to using them again next year …… David and Elaine Goldberg. Feb 2026
Thank you, David and Elaine, for this review! We truly appreciate you returning to Stay Sojo year after year. And we agree. Melissa and Karla provide the best service! So glad they were able to assist you in your stay. Looking forward to welcome you back next year! Thank you again!
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