Stepprs (stepprs.com) has a 4.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi Linda, Thank you so much for your review! We're thrilled to hear that you're enjoying your Stepprs. Finding the right fit makes all the difference, and we're so glad they're working well for you. At Stepprs, our goal is to provide the comfort and support you need with every step. Thank you for choosing Stepprs, and we truly appreciate your support! -Emily
These inserts really do help not 100%bu I feel the difference I’m on my feet on concrete 8hr a day
Hi Curtis, Thank you for sharing your experience! We're glad to hear you've noticed a difference with your Stepprs, especially after spending 8 hours a day on concrete. We know long days on hard surfaces can really take a toll on your feet. At Stepprs, our goal is to provide lasting comfort and support to help make every step a little easier. We truly appreciate your feedback, and we're grateful you gave Stepprs a try. -Emily
Hi Alina, Thank you so much for your kind review! We're delighted to hear you had a great experience with our customer service. At Stepprs, our goal is to provide not only exceptional support but also the comfort and care you deserve every step of the way. Knowing we were able to help makes our day. Thank you for choosing Stepprs. We truly appreciate your support! -Emily
Stepprs delivery is a major issue, it will easily take 3-4 weeks from the day you place the order, helpdesk has standard response which doesn't help much, not a great experience, ordered twice, both the times, had to do too much of follow up which beats the purpose.
Hi Kalpesh, We're very sorry to hear about your experience, and we understand how frustrating it must have been to wait longer than expected for your orders and have to follow up multiple times. We'd like to look into this further, and I've sent you a request for additional information. Please provide your email address and your order ID (found under the Reference Number) so we can review both orders and see what happened. Your feedback is important to us, and we'll also be reviewing this internally as we continue working to improve our delivery process and customer experience. Thank you, and we look forward to hearing from you. -Emily
I would love to tell you how comfortable they are but as you cancelled my order, I have no idea
Hi Lorraine, We're very sorry to hear about your experience, and we completely understand your disappointment. This isn't the experience we want our customers to have. We'd like the opportunity to look into what happened, and I've sent you a request for some additional information. Please provide your email address and your order ID (found under the Reference Number) so I can personally review your case and see what led to your order being cancelled. Your feedback is very important to us, and we'll also be reviewing this internally as we continue working to improve both our service and our customers' experience. Thank you, and I look forward to hearing from you. -Emily
Stepprs customer's service is very responsive and accommodating. I have had a great experience dealing with them over the past few days, with a regular email exchange on the matter. If your Stepprs don't fit right, or if there is any issue with the product, they will go out of their way to make it right.
Hi Valerie, Thank you for taking the time to share your experience! We're delighted to hear that our customer support team was responsive and accommodating throughout the process. At Stepprs, our goal is to provide not only lasting comfort and support for your feet but also customer service you can count on. We're glad we were able to help resolve your concerns, and we truly appreciate your recommendation. Thank you for choosing Stepprs! -Emily
⭐⭐⭐⭐⭐ Excellent Comfort and Support! I’ve been using Stepprs insoles for a while now, and I’m genuinely impressed with the difference they’ve made. From the first day, they provided excellent cushioning and arch support, making long hours of walking and standing much more comfortable. My feet feel less tired at the end of the day, and I’ve noticed a significant reduction in heel and foot pain. The insoles fit perfectly into my shoes, are easy to trim if needed, and feel durable and well-made. I also had a great experience with their customer service, they were responsive, friendly, and made the whole buying process hassle-free. If you’re looking for comfortable, supportive insoles that can help with everyday foot fatigue or conditions like plantar fasciitis, I highly recommend giving Stepprs a try. They’ve made a real difference for me, and I’ll definitely be purchasing another pair.
Hi Abdul, Thank you so much for taking the time to share such a detailed review! We're delighted to hear that your Stepprs have made such a positive difference. We're also happy to know you had a great experience with our customer service. At Stepprs, our goal is to provide lasting comfort, reliable support, and service you can count on from start to finish. Thank you for recommending Stepprs, and we're grateful to be part of your everyday routine. -Emily
STEPPRS has certainly been a life saver for me as Im on my feet for endless hours a day at work. I was having severe soreness, fatigue, and my achy feet were killing me. I had tried multiple other inserts all the name brand ones, but then a friend of mine said he had ordered these new STEPPRS and was so far, pleased with them. Well, he was right. The firmness and precise cushioning was just what I needed and my feet were thanking me, I highly recommend them. I actually rely on them now. I put them in my work boots and also in my gym shoes, I even put them in my casuals when I go to concerts. Such a huge relief. - M.
Hi Mason, Thank you so much for sharing your experience! It means a lot to hear that your Stepprs have made such a positive difference, especially during those long hours on your feet. We're also grateful that you've trusted Stepprs in multiple pairs of shoes and that you've found the support you were looking for after trying other insoles. Thank you for your recommendation and for making Stepprs part of your everyday routine! -Emily
it feels like I’m walking on the clouds 😊
Hi Fauzia, Thank you for your lovely review! We're delighted to hear your Stepprs make it feel like you're walking on clouds. There's nothing better than knowing you're enjoying that level of comfort with every step. At Stepprs, our goal is to provide the comfort and support your feet deserve, so it's wonderful to know your experience has been such a positive one. Thank you for choosing Stepprs! -Emily
Best insoles for aching feet. I'm on my feet all day and totally forgot about steppers.recomended to family already.
Hi Andrew, Thank you so much for your wonderful review! We're thrilled to hear your Stepprs are helping with your aching feet, especially when you're on your feet all day. Knowing they've made such a difference means a lot to us. We're also incredibly grateful that you've recommended Stepprs to your family. At Stepprs, our goal is to provide lasting comfort and support with every step, and your recommendation is the highest compliment we could receive. -Emily
I definitely feel a difference in the pain in my feet and i’m able to stay standing longer!
Hi Salonee, Thank you for sharing your experience! We're so happy to hear you're already noticing a difference in your foot pain and that you're able to stay on your feet longer. That's exactly the kind of support and comfort we designed Stepprs to provide. At Stepprs, our goal is to help make every step more comfortable so you can keep doing the things you love with greater ease. Thank you for choosing Stepprs and we truly appreciate your support! -Emily
Hi Carlos, Thank you for taking the time to leave us a review! We're delighted to know our team provided you with a great customer service experience. At Stepprs, we're committed to making every customer feel supported while helping them enjoy greater comfort with every step. We truly appreciate your trust in Stepprs and look forward to serving you again. -Emily
Made a mistake with the sizes in my order. Emailed straight away and got a quick response and order changed without me having to worry about posting everything back to get them changed
Hi Smithy, Thank you for taking the time to share your experience! We're so glad you reached out right away and that our team was able to update your order quickly, making the process simple and hassle-free. At Stepprs, our goal is to provide not only comfort and support for your feet but also customer service you can count on every step of the way. Thank you for choosing Stepprs, and we truly appreciate your trust in us. -Emily
I've had my Stepprs for about a week! I have really bad PF, currently about to get assessed for how bad my foot pain really is. Today, I wear whatever my feet feel comfortable with day to day. Hopefully, my podiatrist appt today I will have more clarity. Today, currently wearing my Stepprs in my sneakers!!!
Hi Fiona, Thank you for sharing your experience with us! We know how challenging plantar fasciitis can be, and we're so glad you're already wearing your Stepprs in your sneakers. It's wonderful to know they're already helping provide the comfort and support your feet deserve with every step. At Stepprs, our goal is to provide lasting comfort and support for every step you take. Thank you for choosing Stepprs, and we'd love to hear how you're getting on with them over the next few weeks. -Emily
after putting these in my shoes I have felt signifiant pain relief
Hi Nicole, Thank you for sharing your experience! We're so happy to hear you've noticed a significant difference after using your Stepprs. Knowing they're helping provide greater comfort and support for your feet means so much to us. At Stepprs, our goal is to help make every step feel more comfortable, whether you're at work or going about your daily routine. Thank you for choosing Stepprs, we truly appreciate your support! -Emily
I had a great experience with Stepprs' customer service team to exchange an item. Evelyn made the process super easy and smooth.
Hi ST, Thank you for taking the time to share your experience! We're delighted to hear our team was able to make your exchange process quick and hassle-free. We'll be sure to pass your kind words along to Evelyn. At Stepprs, our goal is to provide not only lasting comfort and support for your feet but also customer service you can rely on every step of the way. Thank you for choosing Stepprs—we truly appreciate your support! -Emily
It was an amazing experience. There was a prompt response and quick resolution. My issue was resolved better than I expected. It truly made me feel valued as a customer. The professional and courteous responses also alleviated my concerns. I will definitely order again with service like this.
Hi Jon, Thank you for your thoughtful review! We're delighted to hear your experience with our support team exceeded your expectations. Providing prompt, helpful service is something we genuinely care about, so it's wonderful to know we were able to resolve your concern and leave you feeling confident in choosing Stepprs. We sincerely appreciate your support and are grateful to be part of your comfort journey. -Emily
Product was as described and is of high quality. I found a noticeable improvement in just a couple of days.
Hi Doug, Thank you for your wonderful review! We're delighted to hear your Stepprs arrived exactly as described and that you noticed an improvement within just a couple of days. Hearing that they're already making a difference means a lot to us. At Stepprs, our goal is to provide high-quality comfort and support that you can feel every day. Thank you for choosing Stepprs—we truly appreciate your support! -Emily
For the first time I'm trying this stepprs, one of the best I have ever had well done to the team and whoever has made it👏🏻👏🏻.
i Giorgos, Thank you so much for your fantastic review! We're thrilled to hear that your first experience with Stepprs has been one of the best you've ever had. Knowing you're already enjoying the comfort and support means the world to us. At Stepprs, our goal is to provide lasting comfort with every step, and your kind words are truly appreciated. Thank you for choosing Stepprs and for recognizing our team! -Emily
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