StorageTreasures.com (storagetreasures.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
was suspended for nit buying an pucking up a unit that I wasnt notified tgst I won thus unit so therefore I didnt pay or pick up would have if I would have gotten a notification
Reply from StorageTreasures.com2026-06-01
Justin,
Justin,
We appreciate you sharing your experience. We understand your frustration regarding the notification issue and the resulting suspension. We checked and confirmed that an email was sent to you, which is one way to notify you that you won an auction. You can also check your invoices after the auction closed in your account. As a first time bidder, I am sorry that you did not understand those ways of notification.
Your StorageTreasures Team
StorageTreasures is fun and a bit addictive. I love winning storage space auctions!
Reply from StorageTreasures.com2026-06-01
Cliff,
We're so happy you find our platform enjoyable and exciting! We appreciate your positive feedback. Thank you for sharing!
Your StorageTreasures Team
Osvaldo,
We appreciate your feedback. At StorageTreasures, we prioritize comprehensive training sessions with our affiliated facilities, emphasizing best practices to uphold auction integrity, which includes the best way to post pictures. We will continue working with facilities, when we are aware of a problem.
Your StorageTreasures Team
Couldn't update my payment due to website. Not my fault so I lost bid and they suspended my account. Communication on there end trash
Reply from StorageTreasures.com2026-06-01
James,
We appreciate you sharing your experience. We are sorry to hear about the trouble with your payment and account. I know that we send you detailed information when you credit card was declined, and I do not see that you tried to reach us via email or chat. I will reach out to you.
Your StorageTreasures Team
Buyer premium was high. Billing was not clear. I won’t use this site ever again! Will tell everyone in the business to stay away.
Reply from StorageTreasures.com2026-06-01
Jon,
We're sorry to hear about your billing concerns and high buyer premium. I would like to encourage you to take advantage of the Pro Memberships offered to lower his costs. There also are other great benefits to Pro Memberships. https://www.storagetreasures.com/pro-membership-upgrade
Your StorageTreasures Team
I am trying to reach you via telephone so I can update and make my payment, but I cannot reach you that makes it really really challenging for me to secure my auction
Reply from StorageTreasures.com2026-06-01
David,
We appreciate you bringing this to our attention. Unfortunately as a basic bidder, you are not eligible for phone support. Had you contacted us through [email protected] or LiveChat on the website, we may have been able to assist.
Your StorageTreasures Team
Whitney,
Thank you for taking the time to give us a great review. We hope that you continue to have similiar experiences with us in the future.
Your StorageTreasures Team
issues with not letting me log in which…cost me the unit .4 contacts to storage treasures and i got everything but the answer to my issues.i had no way of finding unit after auction to see why i was a
issues with not letting me log in which cost me a unit i was bidding on.i have bought dozens of units from site.i could not get information i needed
Reply from StorageTreasures.com2026-05-29
Larry,
We appreciate you sharing your experience. We are truly sorry to hear about the login issues preventing your bid. We are looking into this.
Your StorageTreasures Team
this was my first time bidding on a unit. I won the unit for $20 and immediately after the auction was over and I'd already received the email and everything saying that I had one I get a phone call from the storage unit company, Public Storage 20229 - Huntsville / Old Monrovia Road saying that miraculously that the original owners had come in and paid off the bill. so instead of winning my first storage unit auction I got my first big disappointment doing this and probably won't do it again. because the way I see it is that they didn't get the amount that they thought they could get out of that unit so they canceled it.
Reply from StorageTreasures.com2026-05-29
Keith,
We appreciate you sharing your experience with us. It is certainly disappointing when an auction outcome changes unexpectedly. We understand how frustrating it must have been to have the unit become unavailable after you had already received confirmation.
Facility managers can cancel for a variety of reasons, but in this case it was because the tenant paid out of auction. A facility will never cancel an auction because they did not get enough money. Their goal is to get the unit emptied so that they can rent it to a new tenant. I see that the payment made to StorageTreasures has been voided, and will not be taken out of your account. We value your feedback.
Your StorageTreasures Team
The site is easy to use and easy to navigate. Bidding is simple. They give you all of the tools needed to successfully win storage locker auctions.
Reply from StorageTreasures.com2026-05-29
Kimberley,
We're so glad to hear you find our site easy to use and navigate, making bidding simple and successful! Thank you for your wonderful feedback.
Your StorageTreasures Team
John,
Thank you for taking the time to give us a review. There are many reasons for canceling an auction, but in this case the tenant had entered the unit and possibly removed items after the auction posting. This affects the legality of the auction, and mandates that it be cancelled.
I see that you had not paid the invoice at the time of cancellation, so there is no refund due.
Your StorageTreasures Team
S
Sarah · 1 review · Verified · Experienced 2026-05-28 ·
★★★★★
Not available
I got to the storage unit a half hour after the big was accepted and no one was there. Then after waiting over a half hour I called a second time and they said I can't have it because it was paid off.
Reply from StorageTreasures.com2026-05-29
Sarah,
We sincerely regret the inconvenience and frustration you experienced. We also advise that you contact the facility to make an appointment before going to the facility.
The invoice paid to StorageTreasures has been voided, and will not be taken out of your account.
Your StorageTreasures Team
I like searching for things that I never think of. Storage Treasures is a Fun Delight. Awesome!
Reply from StorageTreasures.com2026-05-29
R Diamond,
We're so glad you enjoy discovering unique items and find our platform a fun delight. Thank you for your awesome feedback!
Your StorageTreasures Team
It’s not fair that if we win a storage they cancel after we win
Reply from StorageTreasures.com2026-05-29
Miquel,
Thank you for taking the time to give us a review. We're sorry to hear that the auction you won and were prepared to pick up was canceled.
We're sorry to hear that the auction you won and were prepared to pick up was canceled.
Please note that storage facilities may cancel auctions for a variety of reasons. The most common include the tenant paying their outstanding balance or issues related to the lien process or legal timeline. In accordance with lien laws, tenants are allowed to cure their accounts and reclaim their belongings at any time before the winning bidder completes payment and pickup.
I see that your payment to StorageTreasures has been voided and will not be taken out of your account.
Your StorageTreasures Team
Storage Treasures needs to do more to prevent new accounts from over bidding on auctions or even fraudulently bidding on auctions.
Reply from StorageTreasures.com2026-05-29
Susan,
We appreciate your feedback regarding bidding. We are always working to improve our systems and prevent fraudulent activity. Our new bidders are vetted carefully, and are not able to be actively winning more than 3 auctions, to avoid fraudulent activity. We appreciate your feedback and will continue to monitor our new bidders.
Your StorageTreasures Team
