Very friendly and fast service
Reply from StorageTreasures.com2026-06-08
Hello Shawn, We appreciate your kind words about our service. We are glad we could help.
About StorageTreasures.com
Data updated- Website
- storagetreasures.com
- Category
- Electronics & Technology
- Location
- United States · Phoenix
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (54/54)
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Is StorageTreasures.com legit?
StorageTreasures.com (storagetreasures.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Fun and easy
Reply from StorageTreasures.com2026-06-05
Hello Felicita, Thank you for your feedback! We're glad to hear you had a fun and easy experience. We appreciate your participation and look forward to seeing you in future auctions! StorageTreasures Team.
The procedure was simple and easfy to…
The procedure was simple and easy to use. Contacting storage treasure was easy and they were polite and helpful
Reply from StorageTreasures.com2026-06-04
Hello Betty, Thank you for taking the time to provide Feedback. I am glad that you found the website easy to follow and the auction process smooth. We appreciate your kind words, and wish you luck with future auctions. Thank you, The StorageTreasures Support Team
Fake bidder?
Fake bidder? Amazing how the bids always jumped $40 ever 6 hours. Until right before the auction closed and then suddenly it was at my maximum bid. And you never get to see the bid history. Very suspicious.
Reply from StorageTreasures.com2026-06-04
Hello Matt, We apologize you had that issue. It sounds like you are referring to our Max bid feature. The max bid feature allows you to set your highest bid and let the computer do the bidding for you! This way you do not have to watch the auction so closely. The system will automatically increase your bid by $10 increments until it reaches your max bid amount. When bidding on an auction, be aware that other bidders may be taking advantage of this feature as well. If you place a bid on an auction and you are immediately outbid, that is because there is another bidder that placed a higher Max Bid. Max Bids can be set via the Storage Auction Details page or from your Bid Manager. Bid Manager instructions are included in the next section below. If you have further questions you are more than welcome to contact customer support via live chat or by submitting a request in the help center. Thank you, The StorageTreasures Support Team
Very easy to use
Reply from StorageTreasures.com2026-06-04
Hello Raphael, We're elated that you find our site easy to manage and will continue to use our site. Thanks for taking the time to leave a 5 Star Review. Thank you, The StorageTreasures Support Team
Storage Auction made Easy
I was always interested in storage auctions and Storage Treasures made this dream come true. I really like how clear everything is and how easy they made the bidding experience.
Reply from StorageTreasures.com2026-06-04
Hello Orlando, We appreciate the 5 Star Review and are happy to hear your navigating through our website with ease. We wish you great success in the future look forward to doing more business. Thank you, The StorageTreasures Support Team
I was having tough time in getting …
I was having tough time in getting registered as a bidder because of my own poor knowledge of computer but I got an excellent help from your experts ,,,thanks to your entire team
Reply from StorageTreasures.com2026-06-03
Hello Manif, We are so glad our team could provide excellent assistance with your bidder registration. Thank you for your kind words; we appreciate your positive feedback!
the storage unit I won was easy to pick…
the storage unit I won was easy to pick up. the lady at the storage place was so nice, and helpful. this was my first win she made it a wonderful expectance.
Reply from StorageTreasures.com2026-06-03
Hello Karen, We're so happy to hear your first win was a wonderful experience, and we appreciate your kind words about our helpful team member! Thank you for your positive feedback.
Goodd
Goodd , muy good
Reply from StorageTreasures.com2026-06-04
Hello Daymara, We really appreciate you being a customer and helping to share the word about us! Thank you for the 5-star review! Thank you, The StorageTreasures Support Team
I was bidding on an auction due to end…
I was bidding on an auction due to end the following day. The auction disappeared from my dashboard and auction listings without any notice. I contacted Storage Treasures and was told bidders receive an email - I did not (and I checked spam/blocked/trash). Jose was incredibly rude and argumentative. Customer service is going down hill rapidly.
Reply from StorageTreasures.com2026-06-04
Hello Jackie, We apologize you had that issue. When an auction gets canceled the auction is no loner available on the website. If you bid on the auction you will get an email with the cancelation reason. We stride to provide excellent customer support. If you have further questions you are more than welcome to contact customer support via live chat or by submitting a request in the help center. Thank you, The StorageTreasures Support Team
Great experience for first time and…
Great experience for first time and easy to do
Reply from StorageTreasures.com2026-06-03
Hello Robert, We appreciate you sharing your positive experience with us. We are glad it was easy!
Simple and straightforward to manage
Simple and straightforward to manage I am satisfied with the mobile phone and the agreement I reached with the company. I sought a quality smartphone that fulfilled essential functions, and the website suggested one that met all my requirements. Engaging with the customer service team enabled me to acquire precisely what I needed. The sole reason for not awarding a five-star rating is that I had to manually apply for the advertised cashback offer, instead of it being automatically processed, and this information was not disclosed anywhere.
Reply from StorageTreasures.com2026-06-03
Hello Onalethata, We are delighted to hear you are satisfied with your new mobile phone and the agreement. We appreciate your positive feedback regarding our website and customer service team. We acknowledge your point about the cashback offer not being automatically processed and the lack of upfront information. We will review our processes to ensure greater transparency for future offers.
Easy to use…
If you like bidding on storage units this is the site to use. It’s easy to use and to navigate the map to show facilities in my area.
Reply from StorageTreasures.com2026-06-04
Hello Justin, We appreciate the 5 Star Review and are happy to hear your navigating through our website with ease. Thank you, The StorageTreasures Support Team
It's perfect
It's perfect, I love it
Reply from StorageTreasures.com2026-06-04
Hello Ceasar, We really appreciate you being a customer and helping to share the word about us! Thank you for the 5-star review! Thank you, The StorageTreasures Support Team
Love the site and auctions
Reply from StorageTreasures.com2026-06-04
Hello Vickie, We appreciate you taking the time to leave us a 5-star review! We look forward to doing more business with you. Thank you, The StorageTreasures Support Team
This new system sucks
This new system sucks. Paying a cleaning deposit of $200 and no one knows how to use the system. My $200 getting back within 72. I clean out a $20 5x5 unit and I have $200 tied up in this. Now I’m just waiting. I should have not even bid on this unit total waste of my time and holding my money up.
Reply from StorageTreasures.com2026-06-04
Hello Mordecai, We apologize you are having an issue. The cleaning deposit is posted on the listing and is visible before bidding. When using the OPTA payment tool once a unit is cleaned out the cleaning deposit is returned. The charge will show up as pending and drop off your account once the unit is cleaned out. If further assistance is needed you are more than welcome to contact customer support via live chat or by submitting a request in the help center. Thank you, The StorageTreasures Support Team
Great customer service.
I wanted to express how impressed I am with your customer support. There are a few frustrating issues with the app and the website, but the experience is overall very good.
Reply from StorageTreasures.com2026-06-04
Hello Lloyd, We apologize you had that issue. When viewing an auction on the app there are no banners visible on the side. It is suggested you have the latest version of the app available. Active auctions can be searched with auction ID number by using Keyword(s) as the search term on the app. If further assistance is needed you are more than welcome to contact customer support via live chat or by submitting a request in the help center. Thank you, The StorageTreasures Support Team
Easy
Easy to use! Staff and representatives will answer any questions you may have and are friendly
Reply from StorageTreasures.com2026-06-02
Hello Shantel, Thank you for taking the time to provide your honest feedback on your experience with us! We are glad to hear you are enjoying our service and that we have been helpful to you. We hope you continue to have success in buying more auctions! Thank you, The StorageTreasures Team Support
Exciting
Exciting! Fun Hobby
Reply from StorageTreasures.com2026-06-02
Hello Michael, We appreciate you taking the time to leave us a 5-star review! We look forward to doing more business with you. Thank you, The StorageTreasures Support Team
Thank you
Thank you, everything is at the highest level
Reply from StorageTreasures.com2026-06-02
Hello Artem, We really appreciate you being a customer and helping to share the word about us! Thank you for the 5-star review! Thank you, The StorageTreasures Support Team