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Vehicles & Transportation

INMOTION

67 reviews

4.767 reviews
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About INMOTION

Data updated
Website
store.inmotionworld.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
67 reviews
Replies to negative
20% (1/5)
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Is INMOTION legit?

INMOTION (store.inmotionworld.com) has a 4.7 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 20% of negative reviews. Last updated 2026-08-10.

What people say

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Stephen Davis · 4 reviews · Experienced 2026-04-14 ·

My brand of choice

Proud owner of three soon to be four InMotion wheels: V8S, V12S, V14PRO, and V6 on the way. Four thousand miles and counting. Customer support has been responsive and helpful every time I've had an issue.

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darius kraus · 3 reviews · Experienced 2026-03-30 ·

They stand behind their product.

My battery died within the warranty period and they sent a new one out right away. Could not ask for better service. This cannot be said for all companies. Had an issue with an E-moto straight out of the box and this company called it "normal operation" and had me buy an upgraded motor to fix the issue. After spending $400 the battery finaly totally gave out and only after a lot of hassle did they replace it.

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Gregg Hartmann · 1 review · Experienced 2026-04-07 ·

My experience is good with the inmotion…

My experience is good with the inmotion company there scooter are exlent, I bought a air pro ,And thought it was great . I now upgraded to a S1F for the extended mileage ,whating to get in mail

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Cezary Fijalkowski · 1 review · Experienced 2026-03-30 ·

Inmotion V10F Review

Inmotion V10F Review – A Proven and Versatile Electric Unicycle The Inmotion V10F is a model that has proven its value over the years, both in everyday commuting and recreational riding. After covering nearly 10,000 km, it’s safe to say this is a solid, well-designed machine worth recommending—especially as a first electric unicycle. Performance and Ride Comfort One of the biggest advantages of the V10F is its top speed of around 40–42 km/h, which is more than enough for efficient city travel. The unicycle also offers a very good range, making it suitable for longer daily commutes—even up to 50 km per day. Weighing about 24 kg, the device remains relatively portable and manageable for everyday use. On hard, even surfaces, the V10F feels stable and predictable. Riding on bike paths, sidewalks, or asphalt roads is smooth and enjoyable. It also performs well in light off-road conditions such as forest trails and compact dirt paths. Behavior on Difficult Terrain The weaker side of the unicycle appears on loose surfaces like sand or gravel. In these conditions, the wheel tends to “wander” or twitch from side to side, which can lead to loss of control and the need to step off. However, this is a common trait among many unicycles of this type and not unique to this model. Learning Curve and Riding Technique The V10F is very beginner-friendly while also teaching proper riding technique. Maintaining your center of gravity over the wheel is crucial, especially on uneven terrain. Mistakes such as leaning back while braking on bumps can result in losing balance—but once the technique is mastered, riding becomes smooth and intuitive. Durability and Maintenance After approximately 9,700 km, the unicycle has proven to be highly reliable. In practice, maintenance has been limited to: tire replacement at around 9,000 km replacement of a cracked side cover a one-time BMS repair after mud got into the headlight Aside from that, the device has worked flawlessly, which speaks well of its build quality and durability. Summary The Inmotion V10F is: ✔ an excellent choice for a first electric unicycle ✔ great for city riding and daily commuting ✔ fast and powerful enough ✔ durable and reliable over long-term use ✔ a lot of fun to ride It’s not perfect for loose or challenging terrain, but within its class, it offers a very good balance of performance, comfort, and reliability. This is a machine that not only serves as practical transportation but also delivers a lot of joy—building enough trust in the brand to naturally consider upgrading to a higher model like the V12.

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Weedoutass Singermanas · 2 reviews · Experienced 2026-04-02 ·

Although I bought the EUC a year ago

Although I bought the EUC a year ago, the support team continues to help me resolve any issues that arise; it is one of the few Chinese companies that is truly trustworthy.

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asa dodsworth · 3 reviews · Experienced 2026-03-30 ·

Crap Prices Payment Terms and Cancelation Fees

Prices, payment terms and cancelation options are all better elsewhere. Prices are so bad that, even after paying their absurd 4.4% cancelation fee for a purchase I had just approved, it's still cheaper for me to pay the fee and buy elsewhere

Reply from INMOTION2026-05-15

Dear Customer, Thank you for your feedback. We understand your concerns regarding pricing, payment terms, and cancellation fees. Please note that our cancellation and refund policy is publicly available on our website before purchase: https://inmotionworld.com/pages/return-refund-policy As outlined in the policy, payment processing fees charged by credit card providers or PayPal are non-refundable once a transaction is processed. For canceled orders before shipment, the applicable processing fee is currently 3.6% for credit card payments or 4.4% for PayPal payments. We understand you found a better offer elsewhere, and we respect your purchasing decision. We continuously review our pricing, policies, and service experience to remain competitive while supporting warranty service, inventory, logistics, and after-sales support. We appreciate your feedback and will share it internally with our management team for further review. Best regards, INMOTION Team

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Tom · 1 review · Experienced 2026-03-13 ·

Addressing issues with my Scooter

Inmotion kept in touch with me until my issues were resolved. Very professional.

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Marco Yañez · 2 reviews · Experienced 2026-03-18 ·

Agility and customer care

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Dean Foster · 37 reviews · Experienced 2026-03-13 ·

Excellent Service

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Gary McDaniel · 3 reviews · Experienced 2026-03-11 ·

Amazing

Amazing. Always there to help with questions, they keep me updated with shipping processes and tracking numbers. They even gave me a discount on the part I ordered for my S1F! Thank you all for your help with my ride!

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Addison Lange · 1 review · Experienced 2026-03-12 ·

INMOTION continues to deliver

INMOTION continues to deliver! I love my new INMOTION V12S! Quality company with quality people!

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Carsten Hoffmann · 9 reviews · Experienced 2026-02-12 ·

Had a defect on my wheel caused to…

Had a defect on my wheel caused to moisture. Though I had to create a 'ticket' , for older people somehow strange, it did then well. Anthony stayed in contact and my rides continue now. Very reliable Company Thanks Anthony

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Dan · 1 review · Experienced 2026-02-24 ·

InMotion V14 Pro - Review

Purchased my first EUC which ended up being the V14 Pro. Personally weighing at about 210 lbs, I wanted n EUC with more headroom than I needed to avoid any type of cut out (despite the beep warnings). I'll also never push this wheel to its limits of 50 mph or extreme hill climbing abilities, but again wanted as much headroom in the speed and torque to stay safe for my purposes and the V 14 pro fit this bill. First impressions. It's an absolutely beautiful machine and is extremely well built, assembled and looks very refined. I love the way it looks. From a riding stand point, I know a lot of people will say this shouldn't have been my first EUC, but coming from a background of wake surfing, wake boarding snow skiing and Onewheeling, I figured that it couldn't be all that different... I was wrong lol! It's different, but in the best way possible. After putting on all my safety gear, I started off riding in between my truck and garage using them as "guard rails" to start off. After about 15 times back and forth, I knew I needed to leave the comfort of my guard rails and venture out into the open so down the driveway and into the street I went. I made it and actually started cruising around 9 to 12 mph around my subdivision successfully eventually working my way up to 20 mph. This thing has a completely different skill set than anything else I was accustomed to and I'm happy it does. It's a completely different challenge and one I look forward to putting in the time to acquire the skills needed to safely progress up the ladder. Is is heavy? Maybe, but I don't have anything else to compare it to in my situation, so to me it's just the way it is. It has the specs to do way more than I'll ever choose to push towards, but again that's what I wanted for safety sake. I got a family and although I like my hobbies and activities, I don't like taking dumb chances, hence the over spec'd out machine for my needs. I love this thing, enjoy the challenge of learning the new skill and can't wait to keep on building on my experience. Life is short, get the wheel!

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Will · 6 reviews · Experienced 2026-02-15 ·

Great company

Great company. I’ve bought 2 EUCs from them and are planning a 3rd and maybe 4th.

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Richard F · 2 reviews · Experienced 2026-02-13 ·

Great and fast customer service!

Great customer service and quick response with any questions that I had. It's my 1st Electric unicycle so I wanted to do my research and these folks made it easy. Can't wait to get my wheel!

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Kevin · 3 reviews · Experienced 2026-02-07 ·

Great support

Support is quick to reply and comes up with a solution. Feels like InMotion really stand behind their products. Thank you!

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Taylor Martin · 1 review · Experienced 2026-02-10 ·

Five stars for InMotion

Five stars for InMotion. Their electric unicycles are top-tier, but what really sets them apart is their amazing customer support. They are professional, knowledgeable, and provide exceptionally fast response times. It gives me a lot of peace of mind knowing the company stands firmly behind their products. Thank you for the great experience!

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Steve Krahn · 1 review · Experienced 2025-12-30 ·

Amazing customer service

Amazing customer service, by phone and Wifi connection directly to the machine, during a holiday week. My machine sat unused for over a year, and locked itself out for safety. After a reset by the technician, I ran the battery down to 5% and then charged to 100%. I got my full original range back. V11 rules.

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bng · 1 review · Experienced 2026-01-23 ·

Truly the best experience!collaboration…

Truly the best experience!collaboration with INMOTION client service is best🙌they try to finding solutions TOGETHER, and doing it quickly!👍i had some troble with other brand wheel i have,so it took weeks until i get clear answer,And I couldn't do anything to my wheel at that time, Don't touch anything and just wait😬but John,(Guy from INMOTION😅)He Told me I could take action myself and just take my unit in parts🙌😁While INMOTION was doing them job.Itry to say that I like their way of solving problems👍 it need's to be start solving now, and both parties are involved. It's good to be part of the process and not just wait🙄IT'S SIMPLE AS THAT🙌👍Just sending the wheel to the manufacturer and waiting for it to be fixed isn't a bad strategy either🤗 for some people🙄but not for me😬🤯I was told what data they wanted from me, and I was able to disassemble the wheel while INMOTION did them part of this job.. the v13 is my first wheel from Inmotion,but even my experience with their products is very small today,i can say that the V13's build quality is extremely good🙌it just crazy how durable it is🤯it's build like a tank,but actually it is a spaceship🛸🙌😅.The materials that INMOTION chosen for make V13 and engineering solutions really made this unit An extraordinary product. It's so complex but at the same time simple,everything is repairable,You don't need any knowledge to disassemble it. Everything at the designed is so smart👍that even with both left hands you won't be able to damage anything on it.Repairing this machine is really very simple and convenient.This is one more branch where V13 gives u a complete feel of confidence.not only on the rode but even on workshop table👍As I mentioned, I'm completely new to Inmotion products and customer policies, but so far my experience has been really positive about everything I've experienced with Inmotion👍INMOTION team are doing a really good job there👍I am grateful to them for all the good emotions I experienced with my v13.For me,and I'm 100% sure it's many other like me, it's meit's not just a way move Freely and unrestrainedly, EUC is a real therapy😅it was that from first time i stand on my first wheel,but V13 It really changed my life, I swear, that freedom feelings it gave me is something special,It's hard to describe.🤯the possibility look at things in my life differently.the ways I was never look at it before...I want to believe that all EUC riders have feeling like i have, or at least a similar😉i really appreciate the way which INMOTION go when making them products🫶 for peoples like me,It's more than a wheel.. When you can completely trust it and not think about it,just relax🫠 there can be no compromise in the reall feeling of freedom🙌🛸🙌🙌 I give 4⭐of5⭐..In my opinion, INMOTION is a reliable company,so I feel completely safe trusting them with my life when I'm flyong my on V13.even after crash I am calm,inmotion has earned my trust.I'm really cant wait until i can finaly trying out the P6. And I think that I'm not sure if I'd be as confident and as excited about unit Who can reach such high speed if it would be made a company like for example begode.its hard to found video where inmotion wheels get cutoff,but is so many video which begode wheels doing that🫣🤔any way,im trust inmotion,and i can Definitely recommend them to everyone who already rides and those who are just thinking about it.But maybe just don't know which wheel to start with.

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Brandon · 3 reviews · Experienced 2026-01-27 ·

Joshua W is extremely knowledgeable…

Joshua W is extremely knowledgeable when it comes to the technical side of my website. He explains things in a way that’s easy to understand, is always helpful, and makes sure everything works the way it should. Working with him has made managing my site much less stressful.