Very impressed with the fast…
Very impressed with the fast resolvement of my issue. Quick response, efficient handling, and smooth experience.
About Storyblocks
Data updated- Website
- storyblocks.com
- Category
- Hobbies & Crafts
- Location
- United States · Arlington
- Status
- Unclaimed
- Last 12 months
- 90 reviews
- Replies to negative
- 50% (4/8)
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Is Storyblocks legit?
Storyblocks (storyblocks.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 90 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Franco was great
Franco was great. Did what they could for me and I appreciate them for it.
Get your stock video and audio here
Storyblocks offers a great range of video and audio for editing needs, and great customer support
I absolutely love storyblocks
I absolutely love storyblocks. So easy to use and so many products to choose from. Highly recommend!
thank you very much
Thank you very much for handling my matter. Great communication. Everything was nice, polite, courteous, and quick. Thank you again. :-)
Franco did a great job resolving a…
Franco did a great job resolving a copywrite issue I had with YouTube. Greatly appreciated!
Thank you to Franko who help me to make…
Thank you to Franko who help me to make the refund on the repetitive subscription refund
Immediate refund
Very quick to respond and extremely helpful staff! I asked for a refund as I accidentally paid for an annual membership twice. I received a reply within less than an hour and an immediate refund :)
Austin was incredibly helpful!
I had some issues and questions and Austin was so incredibly helpful! Quick responses and he helped me tremendously. Very happy!
Support agent was terrific -- getting to him wasn't.
Franco was terrific and solved my issue very quickly, with humor and efficiency. But getting to the email support wasn't easy. The chat function on the website doesn't work so I had to search my past email for Franco, who had helped me before.
Very friendly and switched my account…
Very friendly and switched my account to monthly after very little time, when I accidentally purchased the yearly package.
Copyright Claim Resolution
The website has one simple step to handle copyright claims, I filled it out, and within the hour it was resolved. AMAZING! I didnt have to follow up or write my own dispute. Content creation is tough enough, when they take care of these claims, it removes the frustration and the time lost. Very Satisfied HIGHLY RECOMMEND
Updating credit card information
Although we were not able to solve my problem with updating my AMX information, Franco was very helpful and responsive. He will be checking with other staff members and suggested I get back to him at a later date.
Franco was very helpful and handled…
Franco was very helpful and handled everything quickly and professionally
Subscription issue
Franco made a great job.
Great service
I always get quick answers, whatever my problem is, and staff is always on my side and helps me to solve all the problems. Appreciate this a lot. I've been with Storyblocks for few years and can recommend it to everyone!
Great site with lots of good content.
Storyblocks is not staying relevant
Storyblocks is not staying relevant. Search function, quality of video, lack of customer service. They still have their video from years ago and you have to sort through it to find something quality. Most of the time you do a search you’ll find some abstract video from some Third World country that barely relates to your search terms. Not only did I cancel, I canceled and started a subscription With another provider, even though I still had nine months left that I had to pay for on this platform. Never went back to it. The customer service isn’t good either but if you don’t have a good product, customer service is not even necessary.
Reply from Storyblocks2025-07-28
Hi there! Thank you for taking the time to share your feedback — we truly value hearing from our users, especially when their experience hasn’t met expectations. We’re sorry to hear that our platform didn’t deliver the quality, relevance, or support you were looking for. Your points about search functionality, content quality, and customer service are important and have been shared with our product and support teams. We understand how frustrating it can be to sift through irrelevant results when you’re on a deadline, and that’s something we’re actively working to improve with smarter tagging, better filtering, and more curated content. As for the library itself — you’re right that we still offer older content alongside newer material. That said, we’re continuously expanding our collection with fresh, high-quality videos. We’re sorry to see you go, especially under these circumstances, but we appreciate your candid feedback. It helps us focus on the areas that matter most to our users. If you're open to it, we’d love to learn more about what your current provider is doing better so we can continue to evolve. Either way, we wish you all the best with your creative projects. Sincerely, Storyblocks Team
Great company and they always have the…
Great company and they always have the best cuatomer support team
GREAT Library of *Easy-to-Find* Music!
I’d used Storyblocks for a few years to help with mixing voiceover demo reels and recording voiceover advertisements for clients that wanted a music bed. They have a great library and an excellent search tagging system for finding what you need. Overall an excellent site with a great library! 100% recommend!