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Media & Publishing

Story Bug

ClaimedCollecting reviews

201 reviews

4.9201 reviews
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About Story Bug

Data updated
Website
storybug.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (2/2)
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[email protected]storybug.com

About this business

Personalized Story Books for Children. Birthday, Adventure and Christmas books. New-born Personalized Books.Shop Now

Written by the business, not verified by us.

Is Story Bug legit?

Story Bug (storybug.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful illustrations and vibrant colors of the personalized story books, noting that they make fantastic and memorable gifts for young children. Consumers also appreciate the prompt delivery times, sturdy hard cover quality, and the remarkably smooth, user-friendly website ordering process. Some reviewers were not happy with certain minor aspects, mentioning a desire for better tracking updates, correct capitalization on all book covers, or additional story options. However, the vast majority of everyday consumers remain thoroughly impressed by the overall product quality and swift service provided consistently.

Auto-generated from all reviews of this business. For reference only.

What people say

B
Bobbie PresslerUnited States · 1 review · Verified · Experienced 2026-06-29 ·

Books are WONDERFUL!

Books are WONDERFUL!! I Recommend these Books to Everyone who is looking to buy them!! I got them for my 2 year old granddaughter and everyone that saw and read them just thought they were the Best thing Ever!! They came within the time frame that I was told. Get you Books Everyone! You'll Be Forever Delighted!! B.P.

Reply from Story Bug2026-07-01

HI Bobbie, Thank you for your order and review. We hope the book will become treasured keepsakes for your family. Kind regards, Caitlin

R
Robyn BuiterAustralia · 2 reviews · Verified · Experienced 2026-06-30 ·

I have purchased a few books for my…

I have purchased a few books for my Great Grandsons. The boys love to read a story about themselves. Hopefully it will inspire them to read more as they grow into adulthood. At the moment they range from one to four years old.

Reply from Story Bug2026-07-01

Hi Robyn, We really appreciate your review. Many thanks, Caitlin

C
Cecelia ChrusniakUnited States · Verified · Experienced 2026-06-30 ·

I purchased two books from Story Bug…

I purchased two books from Story Bug for my grand-child's up-coming birthday. The books were delivered quickly and in good condition. i even enjoyed reading them, I am sure my grandchild will enjoy the too especially since her name is mentioned in both books.

Reply from Story Bug2026-07-01

Hi Cecelia, Thank you for sharing this wonderful review with us. Kind regards, Caitlin

S
Sharlene BoyleAustralia · 4 reviews · Verified · Experienced 2026-06-29 ·

The books are beautiful

The books are beautiful, I paid for the hard cover books which are so personal and gorgeous. The range is wonderful, so easy to find a story to suit your child's/ grandchildren interest. Highly recommend great value for money and a wonderful little keep sake 💗💙

Reply from Story Bug2026-06-30

Hi Sharlene, We’re delighted you enjoyed the books! We hope they become treasured keepsakes for your family. Kind regards, Caitlin

B
Brittany R.United States · 1 review · Verified · Experienced 2026-06-26 ·

I had a concern and reached out to…

I had a concern and reached out to customer service. They got back to me quickly and addressed my concern. The book I ordered arrived much faster than I thought and turned out great! This is my second purchase and I plan to purchase more books!

Reply from Story Bug2026-06-27

HI Brittany, Thank you for sharing this wonderful review with us. Kind regards, Caitlin

A
April SantoroAustralia · 7 reviews · Experienced 2026-06-26 ·

Have ordered a few times now

Have ordered a couple of different books for young children in our family and we are super happy with the quality and types of books. The fact the child is in the story and you can make them look like your child is super special and a great keep sake.

Reply from Story Bug2026-06-27

Hi April, We really appreciate your review. Many thanks, Caitlin

c
customerUnited States · Verified · Experienced 2026-05-26 ·

Great way to customize needed items for Daycare.…

Great way to customize needed items for daycare. The bottle stretchy durable tags that you can easily use/wash without an issue are good quality and right out fabulous item to avoid Sharpie/painted tags. Also like the clothing and shoe tags. Perfect way to keep things organized and hopefully coming back as they went. :)

Reply from Story Bug2026-06-27

Hi, Thank you for taking the time to leave a review. With appreciation, Caitlin

E
Emma WoodsUnited Kingdom · 3 reviews · Experienced 2026-06-24 ·

Amazing results, beautiful books

The quality of these books are beyond amazing! The pictures, the story, the end result are worth the ordering process immensely and they are worth every single penny! I have ordered 3 books and each one has been emotional for the recipient. Truly incredible and for this I’ve given 4 stars, I recently wrote a scathing review which I have deleted and the reason why is because I wanted to be fair to the company, I had ordered the books for Father’s Day and they did not arrive on time this had left me saddened, however the company did reach out to me to rectify this, and they refunded me the cost of the books because I did not receive them in the timeframe I had been assured I would, I understand in busy periods this can happen so I advise anyone with special occasions to make sure you order early enough because it really is worth taking that time to make sure they are here as gifts they are the best gifts to give, just be aware that delays may happen. I did receive my refund but I also received the books and I was so so happy I didn’t feel the previous review was a fair reflection as I am not a disgruntled customer at all now. They did all they could to help the loss of star is simply for the delay as without it this is a 5 star product all across the board and highly recommended!!!!!

Reply from Story Bug2026-06-27

Hi Emma, Thank you for your order and for your patience. We’re delighted to hear that you’re satisfied with our products and service. Your review motivates us to continue delivering the best experience possible. Many thanks, Caitlin

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