The food was great
The food was great. The restaurant seemed very clean. There was a short, black hair girl with glasses who assisted me and she was very friendly. I would go here again. The store was on La Palma in Buena Park
Subway (subway.com) has a 2.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 59% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
The food was great. The restaurant seemed very clean. There was a short, black hair girl with glasses who assisted me and she was very friendly. I would go here again. The store was on La Palma in Buena Park
This company uses bait and switch tactics. They advertise deals and promotions, but when you try to make a purchase, the coupon is suddenly rejected or your payment is declined. Subway, you really need to pay attention to all of these negative reviews and make some serious changes to your management and customer service practices before you lose even more customers. It is absolutely ridiculous to see so many customers experiencing dissatification with no apparent effort to address them. Customers deserve transparency, consistency, and better service. If you continue to ignore these complaints, you will continue to lose loyal customers.
First off I tried ordering online and it would not accept our coupons. The coupons they sent us! I called and the lady said she didn't know why it wasn't accepting the coupon. She said we need to go there and order it. I asked if I could tell her my order and my wife will be there in a about 5 minutes. She relunctly said yes. The coupons actually are the paper ones that come in the mail and it clearly says order online or through the app ONLY! My wife goes there and the lady asks if it was the paper coupon. My wife says yes. The lady says that they never work online or through the App. Why does it say that then? Both subs were suppose to be toasted...that's how it says they are made( Chipotle Philly Cheese Steak & Sweet Onion Teriyaki Chicken). Neither were toasted. The lady also gave my wife an attitude like it was our fault the coupons didn't work and that she was somehow bothering her. It's the subway located at: 630 West Main Street Tilton NH. Today is August 1, 2026 and it was around 5:45pm. That's 2 times in a row we felt disrespected or felt like ordering a sub from there, that we were hassling THEM! It will not happen a 3rd time as we will no longer order from Subway. Market Basket Subs are just as good, if not better...and cheaper!
Very disappointing dining experience at Subway in Devenport. My daughter ordered cheese, carrot and lettuce sandwich and they charged us $9!!! It was mainly bread as the guy put the smallest amount of cheese that I have ever seen. When I questioned the cost he said that the price will be the same as a veggie delight with avo and it was our choice not to get the extras. He was far from helpful, very poor customer service.
Just wanted to express what a great employee you have at the location on Zanderson in Pleasanton Jourdanton. His name is Ethan he was so pilot and very patient even when considering he was so busy and working alone. Cuddos to him I believe he should be recognized in some way.
I placed an order on line for a cold cut sandwich didn't come with the vegetables I requested. Worst sandwich I ever had
I ordered the box of five sandwiches. I wanted ham, turkey and roast beef, and cheese. I got what looked like bologna and only bologna as the meat. Employee said that was coldcut that I ordered.
Worst and non existent customer service, they do not care that the food is not clean, and bugs are in the restaurants. Avoid before people get sick
Very disappointing experience at the Subway in King’s Cross. The food wasn’t up to the usual Subway standard, and the overall service left a lot to be desired. For the price, I expected much better quality and freshness. I wouldn’t recommend spending your money here, as there are plenty of better food options nearby. Hopefully they improve, but based on my experience, I’d avoid this location.
I bought the tuna sub on Monday. I got nothing but vegetable and a big scoop of ranch. You could not see the tuna. It looked like a scoop of mayo. I have been there many times but the staff there on Main st 5:00 I had never seen. Worse sub I have had.
I use to love the Subway located in Tiffany Plaza in Denver CO which is approx 15 miles from my house. This is the only location I would go to if I wanted Subway. Last time I place a order the food was terrible some was ultra salty the bread for the subs were goofy. I will never go back again. You lost my business possibly for good.
We ordered a Philly and that was the most disgusting piece of crap. Thus was the first time in six years that I've eaten there. Thus will be absolutely the last time.
Subway keeps advertising the buy one get one free footlong and you must order it from the website or the App, but the site never takes the coupon code FLBOGO so it's false advertising. Everyone that I know that orders there says the same thing.
I ordered online at martin michigan subway! Ordered a protein bowl. I ordered lettuce , spinach, it's supposed to be like a salad. I got no lettuce. I called and asked if they do not have shredded lettuce they said yes. I asked why I didn't get any that I ordered it. The guy says they probably forgot. No I am sorry ect. This protein bowl socks I am so dissatisfied.
I was very disappointed with my recent Subway order. I ordered a couple of sandwiches, but both were poorly prepared. There were barely any vegetables in them, making the sandwiches feel almost empty. On top of that, the sauce I specifically requested was completely missing. This was not the quality or consistency I expect from Subway. The sandwiches were dry, lacked flavor, and did not reflect what I paid for. I hope better attention is given to customer orders and quality control in the future.
APPALLING SERVICE AT MIDDLEBROOK HORWICH ON THE 27/07/26 AT 1900 hours. THE YOUNG MAN WAS RUDE IGNORANT SERVICE WAS DISGRACEFUL HE WAS MISERABLE I DID NOT EAT AND WSLKED OUT WILL NEVER GO THERE AGAIN. I hope Head Office look on the CCTV to see that that man was letting the Company down 🫤🫤🫤
I am a loyal customer of subway and I get my sandwiches there. On july 18 my family stopped by the Pilot Subway 457 in Ohio and I had coupon and had a coupon for 2 footlongs for 12.99 and one for 6.99. When we got there my family ordered their food and I was the last one to order and the girl who was working did not honor our coupon and charged me extra. When I talked to her she didn’t make the sandwich and her manager came and explained the situation rudely. She took the lady after mes order and skipped mine. When I brought it up to her she got mad at me and started cursing and told me to get out of the store. Another guy showed up who was even ruder and told me to get out of the store. Since I was in such a hurry I ended up leaving but I ended up calling the customer service number with no luck. Not sure what number to use to call. Would appreciate it. I asked for a refund and she said I haven’t paid yet and argued I gave one coupon. I don’t recommend subway after the experience.
I tried to use the subway app to order a footlong BOGO the deal is still active the app would not work it kept saying that something on my order didn't fit the profile but yet I ordered two of the same sandwich no matter what I did it didn't work so me and my friend we went to the subway which is right down the street from me we went in there and oh yes we called several times and there was no answer I went in there with my phone ringing I couldn't hear no ringtone inside the restaurant I asked a woman I says do you have the volume on your company phone turned down they said she says yes I said well I'm trying to call she goes oh no it's broken so not only could we get couldn't we get the BOGO because the app kept giving us trouble they wouldn't honor it at the restaurant either so we walked out without food this was a really bad experience and it's not the first time this happened at that subway thank you
Jonny and Olivia made my day by being so nice and having so much energy thank yall for being good 👍!!!!
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