Customer service on weekends and after…
Customer service on weekends and after hours needs improvement.especially when you are at the course and have trouble logging in for live webinars
Summit is the national leader is providing continuing education courses for physical therapists, occupational therapists, and speech language pathologists. Whether you are obtaining continuing education for yourself or an entire organization, Summit is unique in how we create outstanding value for your time and money.
Written by the business, not verified by us.Summit Professional Education (summit-education.com) has a 4.6 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent variety of available courses and the wonderful convenience of easily attending live webinars directly from the comfort of home. People also genuinely appreciate the exceptionally knowledgeable instructors who consistently present engaging, well-organized, and practically useful material for daily clinical practice. However, some customers also noted occasional technical difficulties and frustrating login issues when trying to connect to live training sessions. Reviewers additionally mentioned that customer service availability definitely needs improvement during weekends and after hours when urgent technical support is required.
Auto-generated from all reviews of this business. For reference only.Customer service on weekends and after hours needs improvement.especially when you are at the course and have trouble logging in for live webinars
I tried to join the webinar for 25 minutes, refreshing the browser, signing back in etc. At 10:16, registration closed and I was listed as a Mo Show, so I turned off the computer as the “chat “ said that I would be contacted the next day? After the course was over! So I didn’t see an email at 10:18 because I gave up and shut down as registration was closed. IT for in person seminars isn’t much better
Ease of registration, logging on to course, taking exam and downloading certificate.
Everything went wrong since the beginning. The launch access was disabled. The present has continues difficulties. Now, I’m unable to take post-test. This had been the worst course that I ever took.
It keeps saying class was starting at 10am ET. When it turned 10am ET, it was I had no showed for the course.
The course was very good, however we had an issue with the launch and still haven't received any information on when I can take the test
The speaker / lecturer speaks American English very well , very comprehensible and well versed.knowledgeable about the topic .
Useful information, with references to studies for verification of evidence based practice. And some new ideas for testing, to document patient progress with treatment. Well presented! Thank you!!
Clear and current information, Ease of registration, speed of getting certificate and credits added to CE Broker. Good manual in pdf format for reference !
Knowledge of the presenter, acessesibility of the course
Attended webinar but not able to take test and subsequent CEU credit. Please help.
Could not get a reply on the weekend when the course was held,
Topic is informative
Summit always has great, diverse educational content and highly qualified instructors. My only complaint is that sometimes the post-test questions are not covered in the actual lectures. Most of the time that’s not an issue but occasionally the questions are on subject matter that I’ve never been exposed to i.e. when I decided to explore the possibility of switching to home health PT practice. The lecture was very informative but many of the post-test questions revolved around specifics of scoring OASIS and I had never scored an OASIS nor did the lecture get into specifics of scoring. Hard to pass that test lol
I like the classes, I have taken. I would like more peds classes
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