Superprof Canada (superprof.ca) has a 3.5 out of 5 rating on OK.one, based on 108 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
What people say
L
Liam · 9 reviews · Experienced 2026-02-04 ·
★★★★★
For the mot part it does what it says…
For the mot part it does what it says it does, and there are some very qualified tutors on there.
The website, though, is very frustrating to use. It consistently shows you people way outside of the parameters you filtered for, and it's really easy to lose your search altogether and have to start again.
Literally, I just created an account and place my Ads, traffic came in on it own. Although I am seeing less traffic now but at least I am grateful for a platform like this
Site was easy to use, lots of options for subjects and tutors. Details given on the tutor (location, expertise, price, availability) clear and concise in their profile.
Superprof has connected me with great students on a regular basis – more than my own website and social media combined. It is easy to use and allows you to continue connecting on or off platform.
This is a very useful program for making the connections between Student and Tutor. Nearly all features are effective.
Yet one issue is that the login process is convoluted- wouldn’t an app be more convenient?
Here's a rephrased version:
Thanks so much for all your support this year! Wishing you an amazing 2026, filled with success and growth. Looking forward to seeing what the future brings! 😊.
J
Jennifer Cumming · 4 reviews · Experienced 2025-11-22 ·
★★★★★
Review before registering
I was charged $49 a month just registering on the site, which was charged to me without my knowledge.
There was never a clear notification explanation about this fee.
Update: the charge has been removed from my card. I understand it was just an imprint but that should have been explained upfront. It was a bit of a shock. I greatly appreciate the response of the customer service team to explain the problem. I do suggest the website is updated to make this very clear as it seems it has happened to others as well. If we are still looking for a professor we will return to the site
Reply from Superprof Canada2025-12-10
Hello,
Thank you for taking the time to share your feedback.
After checking your account, I can confirm that no payment was taken. When a student request is cancelled before being confirmed, the banking imprint is automatically released and no charge occurs — which is exactly what happened in your case.
I also don’t see any conversation with our customer service team. If you had reached out, my colleagues would have been able to explain the situation clearly and reassure you. Of course, we remain available if you have any questions or if you need help finding a tutor for your husband.
If you ever encounter an issue on the platform, you can also signal it directly from your account — this allows us to assist you quickly and efficiently.
Have a lovely day.
I’m currently in China and teaching Chinese online. However I found that since last year I could not login Superprof anymore without VPN. Even worse recently, I haven’t received any lesson notification from the platform any more yet I can receive the ads and surveys by email. I don’t know what’s going on there and feel very frustrated! I strongly suggest that Superprof should develop an cellphone app that provides users more convenience.