Superprof Canada

Student was great.

Easy tu use as a tutor

Easy tu use as a tutor and interaction with students is very smooth.

I was able to find a teacher who lives…

I was able to find a teacher who lives nearby and who can come to my house. I have since purchased a package of lessons. One question: I had to pay $49 and was wondering exactly what that is for, since I was told the first lesson is free.

Great website for tutors that want to…

Great website for tutors that want to expand their reach and marketing to find new students!

Nice good teacher

Website failed over and over

Website failed over and over. Never loaded properly. Tons of visual errors, not obvious help.

Scam of a company

Scam of a company. They take no responsibility for their tutors. Absolutely disgusting.

Zero Credibility – Total Lack of Transparency and Accountability

I am beyond disappointed with my experience on Superprof. It is shocking that a platform of this scale is unable—or simply unwilling—to validate a clear version of events during a dispute. It is not the user's responsibility to fix your internal failures. By choosing to ignore my side of the story, you have proven that you do not care about the integrity of your reviews or the safety of your community. Your platform suffers from a massive lack of credibility and a complete absence of transparency in how you handle conflicts. If Superprof cannot act as a serious, impartial mediator, then it has no business operating in the tutoring industry. Potential students and tutors deserve to know that if something goes wrong, this platform will leave them stranded without a second thought **** UPDATE (March 2026): Following my initial complaint, Superprof's customer service reached out and finally resolved the situation. While the initial experience was frustrating and lacked transparency, I appreciate that they eventually took accountability and fixed the issue. I am updating my rating to reflect this resolution.

Always my best tutoring website

It was amazing

Great experience!

We had an excellent experience using Superprof to find a math tutor for my daughter. Her tutor was exceptional patient, knowledgeable, and very supportive. Since working with her, my daughter’s math skills and confidence have improved significantly. The rates are also very affordable, which made it accessible for our family. I’m so happy we found this online resource, and it has made a real difference in my daughter’s learning. We will definitely be using Superprof again in the future. Highly recommended!

Lack of transparency.

Edit 03/11/26: Superprof reached out to me and clarified somethings.

The system is good

The system is good. My wife had a great swiming class. But 50$ on top of 80$ for 1h of class is toi much.

Disappointment in hidden fees

Update: after replying by email to their comment they have refunded the membership fee. I signed up for Superprof because I’m trying to find a technology tutor for my grandmother, and unfortunately my experience has been disappointing. To contact tutors, I first had to pay a $50 membership fee. After reaching out to about ten tutors, only one accepted my request. That already made the membership feel difficult to justify. What was more frustrating was discovering that the advertised “free first lesson” only applies to online tutoring. Since my grandmother needs in-person help with technology, the first lesson will cost $75 ($50 subscription plus $25 per hour tutor fee). The total cost to simply try one lesson feels extremely high. I think the platform could be much clearer about these details upfront. The membership requirement and the limitations around the free lesson were not obvious when signing up, and the overall experience felt misleading. I like the idea of connecting people with tutors, especially for seniors who need tech help, but the pricing structure and expectations should be more transparent. I would be happy to update this review if the situation is addressed.

I believe Superprof is an excellent…

I believe Superprof is an excellent platform to find committed students.

Overall it’s okay it’s just I wish the…

Overall it’s okay it’s just I wish the client service could be more efficient. The tutors are overall great, but do be careful because there ARE suspicious people out there too.

It is a great platform

Although it iss a great platform for people who dont have much experience like me. However, i would say that this have little exposure so its a bit hard to find students here tk actually teach. But it does get better from that so its still nice.

Very good tutors

Beware the fine print - Superprof is a scam site

Requiring students to buy a subscription with auto renewal is extremely disingenuous since most only require it once and are unaware that the fine print means they will continue to be charged each month. My daughter ended up being charged for 3 months without realizing and then was denied a refund despite only using the service once (oh and there is no way to contact the company outside of a form). Terrible experience.

Easy to use platform

Easy to use platform Easy to post ads Easy to run sessions Good support