Support Pets (supportpets.com) has a 4.4 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
Just asks you a few questions about your life and pet very easy and fast got back to me in one day and I was approved. Definitely a five star.
Reply from Support Pets2026-04-03
Thank you so much! We’re happy to hear the process was easy and fast for you and that our team made it all happen with ease.
We appreciate your 5-star support!
S
S.F · 2 reviews · Experienced 2026-03-13 ·
★★★★★
Support pets makes it easy to renew…
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different enviroments. I really like this company. only just an email away in case i have questions, Thank you Support pets for all you do.
Reply from Support Pets2026-03-15
Thank you for your review! We’re glad to hear the renewal process was easy and that your ESA continues to make such a positive difference in your life. We truly appreciate your kind words and your continued trust in Support Pets. If you ever have any questions, our team is always just an email away and happy to assist. Count on us
Great and fast service and I love the amount of communication your staff provided me regarding my request or responding to my questions and concerns so expeditiously! I will definitely renew next year. Yours is the best customer service I’ve ever had with an online entity! Please keep up the fantastic work! I will recommend your services wholeheartedly! Love y’all! 😊
Reply from Support Pets2026-02-07
Wow, thank you for such kind words! We truly appreciate your trust and recommendation and satisfaction!
You can always count on us. Thanks for your support
A
Avonda Sue Morton-Nolda · 1 review · Experienced 2026-01-22 ·
★★★★★
Thank you Support Pets
My experience was great. Everything was done quickly and efficiently. I got my ESA & PSA documents in less than 24 hours. I'm grateful for having the documents saying my babies are my ESA's. They have always been there to help me emotionally. Now I have documentation saying so. Thank you Support Pets for helping me.
Reply from Support Pets2026-01-26
Thank you so much for sharing your experience! We’re really glad to hear everything was handled quickly and smoothly. It means a lot to know we could help you get the documentation that reflects the important emotional support your pets already provide.
Enjoy and count on us
People should know that SupportPets.com is fast, straightforward, and dependable—there’s no confusion, no long wait, and no runaround. The renewal process is genuinely easy, and they keep everything c
I had a great experience with Support Pets.com. I just renewed my ESA letter and the process was quick, easy, and stress-free. Everything was clear, and I got my updated letter fast. They do a fantastic job making the whole process simple and accessible. My only suggestion is to keep being transparent about pricing so everyone had the same smooth experience like I did. Overall, I’m very satisfied.
Reply from Support Pets2025-12-05
Thank you for sharing your experience. We’re really glad your renewal went smoothly and that everything felt clear and stress-free. We appreciate your suggestion about pricing transparency and will keep working to make the process even clearer for everyone.
Count on uz