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Home Services

Surety

44 reviews

4.844 reviews
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About Surety

Data updated
Website
suretyhome.com
Category
Home Services
Location
United States · Columbus
Status
Unclaimed
Last 12 months
31 reviews
Replies to negative
100% (2/2)
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Is Surety legit?

Surety (suretyhome.com) has a 4.8 out of 5 rating on OK.one, based on 44 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

D
Dave Macy · 1 review ·

This is the security company of the future

This is the best-kept secret in the industry. If you have ANY level of electrical know-how you'll have a better experience with them than the big boys. You can customize everything and they'll walk you through it and you'll get your equipment and service at a fraction of the cost. We needed a new system that would talk to our existing sensors because we couldn't afford new ones; they not only identified what our old sensors were without even visiting the house, but got us a solution that actually used our old sensors more effectively and allowed us to add on components (like our garage door) that we didn't have before. Their staff will go to great lengths to make sure you're satisfied and have a wealth of knowledge. I just hope they don't lose that level of customer support as they get bigger!

Reply from Surety2020-03-09

Thank you for saying so! We're always appreciate feedback, good or bad.

N
NYer · 1 review ·

Excellent Home Security Company

Just signed up with Surety recently after leaving another company and am very pleased: No contract Low price Extremely knowledgeable and courteous staff Full access to all of alarm.com features (my other company didn't offer this without me having to call in every time).

Reply from Surety2019-11-07

Thanks for the kind words! We're glad you're happy and we'll keep doing our best. We always welcome feedback.

H
Holly Jameson · 3 reviews ·

Love this service!

They say it is service the way it should be, and it is! Thank you for the fantastic way you do business!

M
Marty Weems · 1 review ·

Great customer service

Great customer service! Thank you! It was the Ultimate!

Reply from Surety2019-10-29

Thanks for the kind words! We always strive to please.